Zoom one-tap mobile not working on iOS devices

Issue

Zoom users are experiencing an issue joining meetings with the one-tap mobile feature on iOS devices. When dialed, users receive a message that says "Goodbye" and then they get disconnected.

Environment

Apple iOS devices on versions 16.4 and 16.4.1

Resolution

This issue is resolved in iOS version 16.5. Please update your iPhone or iPad.

If you are unable to update your device, we recommend manually entering the meeting ID, passcode, and host ID (if necessary) to join meetings on your iOS device.