Zoom Node is a unified platform providing a centralized Web-based deployment, management, reporting, and troubleshooting framework designed to improve management efficiency for on-premise modules. Administrators can quickly and easily deploy, manage, and troubleshoot their servers and modules all from within the Zoom Cloud.
Once in the Zoom Node management section of the web portal, admins can begin to deploy, manage, and/or troubleshoot modules and servers.
Under the Services tab, Admins can view the currently deployed services on their Zoom Node servers. As well as viewing the services, Admins can manage the services including, updating, modifying service configuration, as well as starting, stopping, and restarting services.
By clicking on the name of the module, admins can view the statistics and logs for the module, as well as configure the module.
Under the Servers tab, Admins can view the status of currently deployed Zoom Node Servers, add servers, Reboot or Shutdown servers, create Node groups, and confirm any new servers that are still unconfirmed servers. In addition, depending on the module type, admins can configure Meeting, Recording, and/or Survivability zones.
Under Confirmed Nodes, at the top of the table, click Settings to enable or disable columns from the table. After enabling or disabling the column, click Confirm to save the changes. The following columns are available:
Clicking the Name of a server, allows Admins view the current status of the Node server including the server information (IP Address, OS, Status, Agent Version, and server resource usage), as well as the current services installed on the server (including the services’ status, CPU and Memory usage, and current service version), and even clone the server (installing a copy of the current services, including their configuration, on a new server).
Additionally, clicking on a service allow Admins to view the current status of the service, as well as view statistics for the service, and upload the logs files to the Zoom Cloud for viewing and troubleshooting.
Under the Agents tab, Admins can view the agents currently deployed, as well as the status of the agents. When deploying new Node servers and agents, Admins can monitor the agent installation from this page.
By clicking on More , admins can also Stop, Restart, and Reload processes.
Clicking on the name of the agents allows viewing of the IP, Status, and Version of the agent, as well as Statistics and Action History can also be viewed. Additionally, Admins can download log files from the agent, as long as the agent is online and reachable.
Under the Alerting tab, Admins can view any current and past alerts for their Zoom Node servers including alerts pertaining to the following:
Additionally, admins can create custom alerts under the Settings tab.
Note: The options available will be dependent on the type of metric chosen for the rule.
Under the Logs tab, Admins can view the activity logs for the servers and services deployed.