Managing the hub Settings page

From the hub Settings page, the hub owner can easily navigate and manage their hub’s visibility and other hub settings, such as attendees’ default landing experience. The hub owner can also view their organizer seats and create a public URL.

The visibility settings allow the hub owner to make their hub private or public. The Settings page allows the hub owner to set one of their hubs to be the landing hub for attendees to browse and discover events instead of using their default hub’s public listing page. Hub owners can also delete their hub from Hub Deletion.

Requirements for managing the hub Settings page

• Pro, Business, Enterprise, or Education account
• Zoom Events Unlimited or Zoom Events Pay-Per-Attendee license
• Stripe or PayPal Business account is required to create paid events

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to access the hub Settings page

1. Sign in to Zoom Events.
2. In the left navigation menu, click the top dropdown arrow  and select the hub you want to manage.
3. Under the hub you want to manage, click Configuration, then click Settings.
   The Settings page will be displayed.

How to view your hub seats

1. Access the Settings page.
2. At the top of the Settings page, under Organizer Seats, view the following information for your hub:
   • Max number of unlicensed hosts for this hub (excluding the owner) 
     Note: Licensed users can be added as hosts without occupying the hub's host seats.
   • Max number of co-editors per each event

Note: If you want more organizer seats, license options are available. Contact the admin of your account.

How to manage your hub's branded domain

Account owners and admins can customize their hub domain on the Zoom web portal. They can also edit and save their customized domain. The customized domain applies to all attendee-facing pages in the event. Additionally, the branded domain will appear when it is activated on the Zoom web portal.

Notes:

• This feature is only available for the hub owner and the account admin or owner to manage, enable, and disable. The account owner/admin and the hub owner roles can only edit the branded domain. Hub hosts can only view the branded domain.
• This feature is currently in beta and is only available for approved users.

Learn more about customizing the hub domain on the Zoom web portal.

Enable or disable the branded domain for attendee experiences

At the hub level, the hub owner can enable or disable the Branded Domain & URL option. This setting uses the branding domain that is configured in the Zoom web portal. When enabled, and when the branding domain is activated on the Zoom web portal, the hub pages' domain will be updated to the branding domain, including all events. When disabled, even when the branding domain is activated on the Zoom web portal, the hub pages' domain, all events, and registration link domains will not be updated. This setting is enabled by default, showing the configured branding domain.

Notes:

• When disabled, the Hub Profile URL will still be active, and you can delete the custom path; however, you cannot edit or change it.
• By choosing to opt out, all attendee viewing pages for this hub will default to using the Zoom domain: https://events.zoom.us. URLs with a customized path will remain accessible.

1. Add and verify a domain on the Zoom web portal as an account owner with admin privileges. 
2. Access the hub Settings page.
3. Under Branded Domain & URL, click the Use this branded domain for all attendee experiences toggle to enable or disable it.
4. If a confirmation window appears, click Opt-in or Opt-out to confirm.

How to manage your hub's public URL

The hub public URL is optional.

1. Access the hub’s Settings page.
2. Under Public URL, enter your desired hub's public URL by using 3 to 20 numbers or letters.
   Note: Symbols, spaces, and special characters are not allowed.
3. Click Save.

How to manage a hub’s visibility

1. Access the hub’s Settings page.

2. Under Visibility, select one of the following options:
   • Public: All users with the hub’s link can view the hub.
   • Internal only: Only users in your Zoom account from the web portal and users added to the hub can view it.
   • Hidden: Only visible to you and Zoom account members added to the hub. Learn what happens when you hide your hub.
3. Click Save.

Hide your Hub

Hub owners can make a hub hidden from all attendee-facing locations (the event details page and hub listings view), even if an attendee follows the hub. When a hub is hidden, it will still appear in the hub navigation dropdown menu for users who are members of the hub. An anonymous icon  will be displayed to the right of the hub name to indicate its hidden status.

Note:

• A hidden hub will still appear in the Create Event selection in the event creation flow.
• If a hub is set to a landing hub, the hidden hub option is automatically deselected. Additionally, when a hub owner selects a current landing hub to be hidden, the landing hub’s option is automatically deselected. Landing hubs cannot be hidden.

1. Access the hub’s Settings tab.
2. Under Visibility, select Hidden.
   The hub (and its link) will be hidden from the event details page and the hub listings view for attendees.
3. Click Save.

How to manage hub settings

Automatically list hub events

1. Access the hub’s Settings page.

2. Under Hub Settings, select the Auto list events check box.
3. Click Save.

When this option is selected, events published in the hub will automatically be listed in the Events tab on the event listings page. This allows submitted events to automatically be listed to the hub.

If this option is not selected, events in this hub (and subsequently submitted to this hub) will need further approval by the hub owner to be added to the hub’s public profile event listing view.

How to manage hub notification

Hub owners can specify who receives email notifications when new events are published in the hub.

1. Access the hub’s Settings tab.
2. Under Hub notification, select the Send emails to hub members when events are published checkbox and choose from the following options:
   
   • Event creator: Selecting this option will include the user who created the event,
   • Hub member: Selecting this option lets you include all hub members or select specific ones.
3. (Optional) If you selected Hub member, additional options will appear below:
   • All hub members: Select this option to include all hub members.
   • Specific hub members: Select this option to include only specific members. After selecting, click Edit to choose the members, then click Save to confirm.
4. Click Save.

How to transfer inactive hub assets

When the hub owner has multiple hubs, they can transfer assets (events, recordings, content) between hubs—from inactive hubs to new hubs. Some of the inactive hubs may contain events, recordings, and content library assets they want to carry over into their new hub. Additionally, they can select the hub they want to move assets from and single-select, bulk-select, and select all events, recordings, and content library items.

This workflow supports the full transfer of assets at any time (i.e., hub migration, upgrade/downgrade Zoom Events licenses, etc.). This helps hub owners save assets from inactive hubs to their new hub. 

Learn more about transferring Zoom Events assets between hubs.

How to delete your hub

Notes:

• Only a hub owner and Zoom account admin can delete a hub.
• A hub owner can't delete a hub with upcoming events, but a Zoom account admin can delete a hub with upcoming events.

1. Access the hub’s Settings page.
2. Under Hub Deletion, click Delete Hub.
   A verification dialog will appear.
3. In the verification dialog, click Delete Hub to confirm.