Account owners and admins can choose to automatically mute all participants when they join a meeting. This setting will disable all participants’ audio when they first join the meeting. The host can control whether participants can mute or unmute themselves during a meeting. This meeting setting can help manage participants and prevent distractions and interruptions during a meeting.

Prerequisites for automatically muting participants when they join a meeting

• Account owner or admin privileges

How to enable or disable Mute all participants when they join a meeting

Account

To enable or disable Mute all participants when they join a meeting for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under Schedule Meeting, click the Mute all participants when they join a meetingtoggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Mute all participants when they join a meeting for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Group Management.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under Schedule Meeting, click the Mute all participants when they join a meetingtoggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Mute all participants when they join a meeting for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Meeting tab.
4. Under Schedule Meeting, click the Mute all participants when they join a meetingtoggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.