If you are running Mac OS 10.7 and your camera is not working, please try the following steps to resolve the issue.
Instructions for camera/video unavailable on Mac OS 10.7
- In Finder, click the Go menu.
![](https://assets.zoom.us/images/en-us/desktop/mac/go-to-folder.png)
- Select Go to Folder...
- In the window that appears, type /Library/QuickTime/
![](https://assets.zoom.us/images/en-us/desktop/mac/quicktime-library.png)
- Click Go.
- Delete any of the following files:
- Sonix SN9C201 WebCam.component
- Sonix SN9C102p WebCam.component
- DesktopVideoOut.component
- VideoGlide.component
- 3ivxVideoCodec.component