Using the cloud recording report

Use the cloud recording report to see the amount of cloud storage your account is using for your cloud recordings. The report includes a graph with the cumulative amount of storage in use during a specified time period. Below the graph, you can see the data points for each day.

Prerequisites for using the cloud recording usage report

How to view a report for cloud recording usage and storage available

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Reports.
  3. Click Cloud Recording.
    By default, the graph shows data from the previous 30 days, but you can choose a different time period for this report.
  4. At the top of the Cloud Recording usage report, view the available storage your account has.
  5. Choose a time period using the From and To fields.
    The time period has a maximum of 30 days and must be within the past 6 months.
    Note: For master accounts that are either Resellers or Distributors, account owners and admins can increase the reporting range up to 1 year and generate reports for multiple sub accounts.
  6. Click Search to display the data from the time period you selected.
  7. Hover over a date in the graph and view the usage dialog that appears. 
    This shows the total account usage for that date.
  8. Below the chart, view the data categorized by Date (UTC) and Account Usage.
  9. To view the account usage for a specific date, click the hyperlinked usage number. 
    A detailed report will display information about all the cloud recordings up until the selected day. The report breaks down the storage used by meeting host.
  10. (Optional) Click Export as CSV file to download the report to your local device.
    Note: You can only export up to five reports at a time on one page.