Zoom Support may need to get your crash logs from your Mac computer to further troubleshoot a particular issue. 

1. Find and click on the Spotlight search icon  in the top-right corner of your desktop ,
2. Type Console and then press enter.
3. Select User Diagnostic Reports and find the latest zoom.us report
4. Send us the crash report or upload to Dropbox/Google Drive and send us the link in your support ticket.