Using the Zoom Mesh Dashboard

The Zoom Mesh Dashboard allows admins to view statistics for Zoom Mesh usage on their accounts. The Dashboard also has statistics for Mesh Parents utilized in past webinars and events, as well as a breakdown of Mesh Network usage within a webinar or event. 

Note: The account's dashboard will only display Mesh statistics for Mesh users joining webinars and events hosted by the account. Users joining external webinars and events using Mesh as guests will not have their data displayed within their account's Zoom Mesh Dashboard (only the hosting account). In addition, guest users utilizing Mesh will have their usage displayed in their account's Zoom Mesh Dashboard but certain metrics for the webinar or event will not be displayed including Top Parents and  Top Guests Parents.

This article covers:

Prerequisites for using the Zoom Mesh Dashboard

How to access the Zoom Mesh Dashboard

  1. Sign in to the Zoom web portal as an admin.
  2. In the navigation menu, click Advanced then Zoom Mesh.
  3. Click the Dashboard tab.

How to use the Zoom Mesh Dashboard

Using the main dashboard

Once in the main Zoom Mesh Dashboard, admins can view the following statistics and graph cards for the Mesh network:

Additionally, the reporting period can be adjusted at the top of the page (to a maximum of 3 months), but by default will show the last 15 minutes of usage. The Dashboard can also be filtered by Location as well.

Viewing top mesh parents

The Top Mesh Parents section of the dashboard allows admins to view the statistics for the Mesh Parents utilized over the reporting period designated at the top of the Dashboard window. While on the main dashboard, the top 5 Mesh parents will be displayed. Clicking View All will display the full list of Mesh parents in the designated period of time. 

Admins can view the following information in the table:

Clicking the Device Name of a device will display statistics for that specific device’s Mesh usage. The following information is available:

Viewing statistics for specific webinars and events

Clicking the Webinar/Event name will display advanced Mesh statistics for the webinar or event. This information includes:

Below the main statics and graphs, additional information about the Mesh parents in the webinar can be found including: 

Additionally, next to the Device Name click Expand  to display the assigned Mesh Children and relevant statistics for the Mesh Children.

How to manage Zoom Mesh dashboard data retention policy

  1. Sign in to the Zoom web portal as an admin.
  2. In the navigation menu, click Advanced then Zoom Mesh.
  3. Click the Settings tab.
  4. Under Zoom Mesh dashboard data retention policy select where the policy will be in Months or Years, and the the number of months/years.
    Note: Admins can select from 6 to 10 months, or 2 to 8 years.
  5. Click Save.