Understanding the At-Risk Meeting Notifier

The At-Risk Meeting Notifier is a tool to help identify which meetings may be at risk of being disrupted.

This article covers:

• Frequently asked questions about the At-Risk Meeting Notifier tool
  • What is the At-Risk Meeting Notifier?
  • What information does Zoom collect?
  • What sites do you scan?
  • What should I do if I receive an email from the At-Risk Meeting Notifier?
  • Why did I still receive an email notification if my meeting has passcode and waiting room enabled?
  • Who receives the At-Risk Meeting Notifier email notifications?
  • How can we appoint someone under our Zoom account to receive At-Risk Meeting Notifier email notifications, such as meeting hosts?
  • Is there a webhook for the At-Risk Meeting Notifier?

Frequently asked questions about the At-Risk Meeting Notifier tool

What is the At-Risk Meeting Notifier?

The At-Risk Meeting Notifier scans public posts on social media sites and other public online resources for Zoom meeting links. When it finds publicly posted meeting information that indicates a given meeting may be at high risk of being disrupted, we send an email notification to the account owners and admins or any user designated to receive these communications.

What information does Zoom collect?

Zoom doesn’t collect any new information about you. When we find Zoom meeting information posted on a social site, we check our database for it. If we find a match, we inform the account owner and admin or any user designated to receive these communications to secure the meeting. For example, if there are frequent and recurring posts about a given meeting, we may flag it to you as being at high risk of being disrupted. For more information, please refer to Zoom’s Privacy Statement.

What sites do you scan?

We scan a variety of social media sites and other public online resources.

What should I do if I receive an email from the At-Risk Meeting Notifier?

If you wish to prevent unwanted guests from disrupting your future meetings, we suggest implementing all or some of the following actions to make your future meetings more secure:

1. Remove or report the public post.
2. Delete the existing meeting.
3. Schedule a new meeting.
4. Enable the following security settings:
   • Meeting password/passcode
   • Waiting room
   • Meeting registration
5. Send the new meeting information only to people that you know.

If you would like to keep your meeting public, you can also convert the meeting to a webinar, where you will have more control over who participates with video, audio, chat, and screen sharing.

For more resources on how to keep uninvited guests out of your Zoom meetings, refer to the How to Keep Uninvited Guests Out of Your Zoom Meeting blog.

Why did I still receive an email notification if my meeting has passcode and waiting room enabled?

The At-Risk Meeting Notifier checks to see if various meeting security-related settings are enabled. Some of the settings it checks for includes, but is not limited to, having a meeting passcode or having waiting room enabled.

Who receives the At-Risk Meeting Notifier email notifications?

Zoom will notify free users directly through email notifications.

For other account types, the account owner, admins, and/or the users designated to receive these communications will receive notifications from Trust and Safety.

How can we appoint users under our Zoom account to receive At-Risk Meeting Notifier email notifications, such as meeting hosts?

Learn how to add recipients to receive Trust and Safety communications from Zoom. Under the email notification setting Who will receive Trust & Safety notifications from Zoom, you can select Account admins and Hosts, and manually add designated recipients. 

Note: Account owners will always receive these notifications and can't be deselected.

Is there a webhook for the At-Risk Meeting Notifier?

Yes, the At-Risk Meeting Notifier webhook sends an event to the configured webhook or authorized OAuth app.