Note: OnZoom is only available to the US market as of launch; OnZoom will be available globally at a later date.
For free events, you can cancel your ticket any time before the start of the event.
For paid events that allow ticket cancellations, you can get a full refund if you cancel your ticket at least 24 hours before the event. If you cancel your registration with less than 24 hours remaining before the event, it is up to the Host to approve your refund request.
This article covers:
Note: The option to cancel a ticket only appears if the Host accepts cancellations for the event.
To cancel registration after a ticket purchase:
Note: The option to cancel a ticket only appears if the Host accepts cancellations for the event. If the Host has not implemented a ticket cancellation policy for the event or if the ticket cancellation occurs outside of the applicable cancellation period, the Host makes the final decision to accept or deny a cancellation request. The Host is not obligated to approve a cancellation request.
If the Host accepts cancellations, you will receive a full refund if you cancel your ticket at least 1 hour before the start of the event.
To cancel registration within the cancellation policy: