Managing webinar live stream redirect

If your webinar has reached capacity and attendees are unable to join through Zoom, you can leverage live streaming through Facebook, YouTube, Workplace by Facebook, Twitch, or a custom live streaming service to allow them to view the webinar. When attendees receive the message that the webinar is at capacity, they will be given the option to join through the live stream link. The webinar live stream redirect can be useful when you need to reach a larger audience. 

Note: This setting only applies to public events.

Requirements for managing webinar live stream redirect

Table of Contents

How to enable webinar live steam redirect for scheduled webinars

  1. Schedule a webinar.
  2. Sign in to the Zoom web portal.
  3. In the navigation menu, click Webinars.
  4. In the Upcoming tab, find the webinar that you want to edit, then click Edit by the webinar name.
  5. Click the Live Streaming tab.
  6. Under Overflow options, click Edit next to When the webinar has reached capacity.
  7. Select the check box for Remind users to watch the live stream.
  8. Click Save.

How to enable webinar live stream redirect during the webinar

  1. Sign in to the Zoom desktop app.
  2. Join a webinar.
  3. In the meeting controls toolbar, click the More  icon then select Livestream.
  4. Under When the webinar reached capacity, enable Remind new attendees to watch livestream.

How attendees can access the live stream URL

Once attendees are notified that the webinar is full, they will be informed that they can view the live stream online and redirected to it.

To access the live stream URL:

  1. Once you receive the "This webinar is at capacity" message, click Watch Live Stream.
    A new webpage will open.
  2. Click the link to access the webinar's live stream.