The remote control feature allows you to take control of another participant's screen in a meeting when they've given you permission. You can either request remote control of another participant's screen or the other participant can give control to you. Once given permission, you can control their mouse and keyboard, and even copy text from their screen to yours.
If you need admin functionality, such as the ability to restart another participant's computer, please refer to the Remote Support feature.
Note: For Mac OSX, you will need to give Zoom access in the Accessibility tab in the Privacy and Security preferences of your Mac. Learn more about Zoom access permissions in Security and Privacy.
You can request remote control from the host or participant who is sharing their screen.
While screen sharing, you can give remote control to another participant who is in the meeting. If the participant is on iOS or Android, they can remote control your screen using their mobile device.
A participant who is screen sharing with the Zoom desktop client can only give you remote control. If you joined a meeting on an iPad or Android device, you cannot request remote control or give remote control, it must be given to you.
Tip: Use your mobile device in landscape to get a better view of the participant's screen share.