How to enable Zoom Mesh Guest Access

Mesh can also be configured to allow participants outside of your network to utilize Zoom Mesh, unauthenticated attendees within your network to join Mesh, and users within your account to utilize Mesh when joining Zoom Metings, Webinars, or Events hosted by other organizations.

The account's dashboard will only display Mesh statistics for Mesh users joining meetings, webinars, or events hosted by the account. Users joining externally with Mesh as guests will not have their data displayed within their account's Zoom Mesh Dashboard (only the hosting account). In addition, guest users utilizing Mesh will have their usage displayed in their account's Zoom Mesh Dashboard but certain metrics for the webinar or event will not be displayed including Top Parents and Top Guests Parents.

Note: This setting must be enabled in both the hosts' and guests' account or group settings. If the setting is not enabled in the guest's account, they will not be able to utilize Mesh even if the hosting organization has enabled the Allow guests to consume your Zoom Mesh capacity feature.

In addition to having this setting enabled, IT Admins will also need to ensure that EnableGuestMesh is enabled for their managed Zoom Clients (Windows, macOS, Android, iOS). 

• How to enable joining external webinars and events using Mesh
  • Account
  • Group
• How to enable joining external meetings using Mesh
  • Account
  • Group

Prerequisites for enabling joining external webinars and events using Mesh

• Account owner or admin privileges
• Webinars add-on, Zoom Events license, or Zoom Mesh for Meetings license
• Zoom Mesh enabled for the hosting organization

How to enable joining external webinars and events using Mesh

Account

To enable or disable joining external webinars and events using Mesh for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Basic), click the Allow users to join external webinars and events through mesh in the local area network toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable joining external webinars and events using Mesh for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Basic), click the Allow users to join external webinars and events through mesh in the local area network toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

How to enable joining external meetings using Mesh

Account

To enable or disable joining external webinars and events using Mesh for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Basic), click the Allow users to join external meetings through mesh in the local area network toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable joining external webinars and events using Mesh for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Basic), click the Allow users to join external meetings through mesh in the local area network toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.