Enabling or disabling audio transcription for cloud recordings

Account owners and admins can enable or disable Create audio transcript to automatically transcribe audio from meetings or webinars recorded to the cloud from the Zoom web portal. If allowed by the admin, individual users can change this setting in their account.

Once processed, the transcript is saved as a separate VTT file with the cloud recording. You can also display the transcript as captions in the video. Transcripts are divided into timestamped sections and can be edited for accuracy, capitalization, and punctuation.

Learn more about using audio transcription, finding your cloud recordings, or manually adding subtitles to your meetings.

Requirements for enabling and disabling Create audio transcript for Zoom cloud recordings

To enable or disable Create audio transcript, you must:

• Have a Pro, Business, Education, or Enterprise account with cloud recording enabled
• Be an account owner or admin with privileges for enabling or disabling the setting at the account or group level

Limitations for creating an audio transcript

• You cannot enable or disable audio transcription while in a meeting or webinar.
• Audio transcription only supports English.
• Audio transcription applies only to cloud recordings. It does not apply to computer recordings saved to your device.

How to enable or disable audio transcripts for cloud recordings

Audio transcription for meetings or webinars can be enabled or disabled at the account, group, or user level. Use the configuration path that applies to your account. If enabled, the audio of your meetings or webinars that you recorded to the cloud will be automatically transcribed as text.

Enable or disable Create audio transcript for the entire account

This setting allows account owners or admins to enable or disable Create audio transcript for all users in the account.

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Settings.
4. Click Recording & Transcript.
5. Under General, make sure Cloud recording is enabled .
6. Under Advanced cloud recording settings, select or unselect Create audio transcript.
   Note: Selecting Create audio transcript enables automatic transcription of the audio from a meeting or webinar recorded to the cloud, while unselecting it disables automatic transcription.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon, and then click Lock to confirm the setting.
8. Click Save.

Enable or disable Create audio transcript for a group of users

This setting allows account owners or admins to enable or disable Create audio transcript for a specific group of users. Changes apply only to users in the selected group.

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Users.
4. Click Groups.
5. Click the applicable group name from the list.
6. In the General configuration section, click Edit product settings.
7. Click Recording & Transcript.
8. Under General, make sure Cloud recording is enabled. 
   Note: If the option is grayed out, it has been locked at the account level and must be changed at that level.
9. Under Advanced cloud recording settings, select or unselect Create audio transcript.
   Note: Selecting Create audio transcript enables automatic transcription of the audio from a meeting or webinar recorded to the cloud, while unselecting it disables automatic transcription.
10. (Optional) To prevent all users in the group from changing this setting, click the lock icon, then click Lock to confirm the setting.
11. Click Save.

Enable or disable Create audio transcript for your personal account

This setting allows individual users to enable or disable Create audio transcript for their personal account. You do not need admin permissions to change the setting unless the setting has been locked by an admin for the entire account or a group of users.

1. Sign in to the Zoom web portal.
2. In the top-right corner, click your profile picture or initials, then click Settings.
3. In the side menu, click Recording.
4. Under General, make sure Cloud recording is enabled .
   Note: If the option is grayed out, it has been locked at either the group or account level. You cannot change it yourself and must contact your Zoom admin.
5. Under Advanced cloud recording settings, select or unselect Create audio transcript.
   Note: Selecting Create audio transcript enables automatic transcription of the audio from a meeting or webinar recorded to the cloud, while unselecting it disables automatic transcription.
6. Click Save.