Locking or unlocking a call

If you're a member of a shared line group or a call delegation setup, you can lock your current call to prevent others from entering or monitoring the call. The specific functions prevented will depend on the type of shared line:

This article covers:


How to lock or unlock a call

Note: If you're member of a shared line group, you can only lock/unlock the call if it was made or received by the shared line group.

  1. Sign in to the Zoom desktop client or mobile app.
  2. Make or receive a call.
  3. Click or tap More using the in-call controls.
  4. Click or tap Lock Call or Unlock Call.
    You will a notification stating the is call is locked or unlocked.

Results of locking a call