Managing the Zoom client with BlackBerry UEM

With the Zoom for BlackBerry application, IT administrators for an organization can manage and deploy the security policy to manage iOS and Android devices.

This article covers:

• How to add the Zoom application to UEM
• How to configure Zoom for BlackBerry for deployment
• Settings available within BlackBerry UEM
  • General
  • Login
  • Chat
  • WebView
  • BlackBerry Dynamics Features (iOS)
  • BlackBerry Dynamics Features (Android)
• How to create custom policies
  • Creating custom policies
  • Custom policy setting priorities

Prerequisites for managing the Zoom client with BlackBerry UEM

• BlackBerry Unified Endpoint Management Console
• Version 5.11.0 or higher is required to utilize custom policies

How to add the Zoom application to UEM

1. Log into BlackBerry Marketplace.
2. Search for Zoom for BlackBerry.
3. Click on the application.
4. On the app page, click Start Trial.

How to configure Zoom for BlackBerry for deployment

1. Log into your BlackBerry UEM server.
2. Click Apps.
3. In the dropdown, click Apps.
4. In the apps list, click Zoom for BlackBerry.
5. Click Settings.
   
6. Click BlackBerry Dynamics.
7. Under App configuration, click the plus + to add a new deployment configuration.
8. Under the Name field, enter the name of the configuration.
9. Set your desired settings for the app deployment.
10. Click Save.

Settings available within BlackBerry UEM

General

Under the General tab, administrators can set policies for Data Leakage Prevention, allowing certain features to be disabled in accordance with your organization's privacy and security policies.

The following settings are available:

Login

Under the Login tab, security settings for user login for the Zoom application can be modified, including enabling/disabling certain login options, as well as configuring SSO login domains.

The following settings are available:

Chat

Under the Chat tab, message behavior can be set as the default settings, as well as enforced for all users.

The following settings are available:

Note: An option must be selected under Move messages.., for this to take effect.

Webview

Under the WebView tab, administrators can enable WebView filters for approved websites, as well as set blocked sites that will not be displayed using WebView.

Note: If WebView filter is enabled, but the approved list is empty, all URLs will be blocked, even if they are not explicitly listed on the block list. If a specific URL is not listed under the approved list, but the domain is, the URL will still load.

Along with the WebView setting, Android-specific policies can also be enabled as well:

Meeting

Under the Meeting tab, default in-meeting and join meeting settings or behaviors can be set for the application. The following settings are available:

Note: Sync Zoom Meetings to calendar and Sync Zoom meetings from the calendar (iOS only) are enabled by default.

BlackBerry Dynamics Features (iOS)

Under the BlackBerry Dynamics Features (iOS) tab, you can set the Bypass Unlock Policy, which determines if the following call user interface is to be displayed when an iOS device is locked. This includes the following menus:

• Incoming Meeting Call Screen
• In Meeting Call Screen
• Meeting Calling Out Screen
• Incoming Zoom Phone Call Screen
• In Zoom Phone Call Screen
• Zoom Phone Calling Out Screen

Note: By default, this setting is enabled, however, it is dependent on the Blackberry Dynamic policy item "Require password after a period of inactivity" is enabled for the device.

BlackBerry Dynamics Features (Android)

Under the BlackBerry Dynamics Features (Android) tab, you can set the Bypass Unlock Policy, which determines if the following call user interface is to be displayed when an Android device is locked. This includes the following menus:

• Incoming Meeting Call Screen
• In Meeting Call Screen
• Meeting Calling Out Screen
• Incoming Zoom Phone Call Screen
• In Zoom Phone Call Screen
• Zoom Phone Calling Out Screen

Note: By default, this setting is enabled, however, it is dependent on the Blackberry Dynamic policy item Require password after a period of inactivity is enabled for the device.

How to create custom policies

Creating custom policies

While settings for the Zoom for BlackBerry app can be configured utilizing the UEM interface, admins can also add custom policies to configure other settings for the Zoom Client for Android and iOS, that are not configurable within the other areas of the UEM deployment settings. 

The format for custom policies is as follows: 

{ 
  "policies": [
      { 
         "key": "[configuration key]", 
         "value": [key value] 
      }
   ], 
   "version": "[version]" 
}

• Configuration key- The setting that is being configured.
• Key value- The value for the setting, either as a string, integer, or boolean value
• Version- The version control for the policy.
  Note: Version should be set to the value "1.0".

Notes:

• If the key type is String based variable, the value should be in quotation marks (" ").
• If the key type is a Boolean based variable, the value should not have quotation marks. 

For example, if an admin wanted to configure the client to disable receiving video and set the default SSO URL to myorganization.zoom.us, the policy would be: 

{ 
  "policies": [
      { 
        "key": "DisableReceiveVideo", 
        "value": 1
      },
     { 
        "key": "SetSSOURL", 
        "value": "myorganization"
     }
  ], 
  "version": "1.0" 
}

Custom policy setting priorities

If utilizing both the configuration settings within UEM as well as custom policies, the following is the priority of settings the client will use:

1. Settings that are set as mandatory within the custom policy (utilizes mandatory: in the name of the key).
2. Settings that are set as mandatory within the App configuration settings (i.e utilizing UEM GUI to enable or disable settings).
3. Settings that are set as recommended within the custom policy (does not utilize mandatory: in the name of the key).
4. Settings that are set as recommended within the App configuration settings (i.e utilizing UEM GUI to set the default settings).