Certified Zoom Phone Appliances

This article provides the list of certified Zoom Phone Appliances. For information on the latest Zoom client version, see the release notes for Zoom Phone Appliances.

Poly

Notes:

• Zoom currently doesn’t support Poly PVOS v9.x.x for Zoom Phone appliances (ZPA). If your CCX phone has PVOS v9.x.x, it requires the downgrade procedure to become compatible with the certified ZPA firmware. Please refer to Poly’s support article here.
• Rev K and later on the CCX 400/500 only.
• The revision label can be found on the sticker on the back of the phone or the shipping box.

Yealink

*The device will not be recertified by the Zoom Certification End Date and will enter Zoom's End of Life Support.

Notes:

• MP58-WH Bluetooth handset is certified only for MP58 E2.
• EXP50 supports MP56/58, MP56/58 E2 and VP59. Please refer to the Yealink article here.

AudioCodes

* Requires version 5.12.0 of the Zoom Phone Appliances application.

Grandstream

Zoom Phone Appliance hardware was tested and certified according to Zoom certification requirements. Zoom Phone Appliances have a 2-year certification. For regular desk phones provisioned to Zoom Phone, see the list of certified Zoom Phone hardware.
For Zoom Certified Devices, see the list of Zoom Certified Devices.