Updating your credit card

Zoom accepts Visa, Mastercard, Discover, JCB, and American Express for credit card payments. You can update your credit card information at any time through the Zoom web portal.

Additionally, Zoom offers other ways to pay your invoice, including ACH, PayPal, Apple Pay, and more. If you are interested in using another form of payment, review our general guidance on changing your payment method. You can also set up a backup payment method on your account to be used in situations where charges to your primary payment method fail.

Prerequisites for changing your credit card details

How to update the credit card on your Zoom account

To update your stored credit card, follow the steps below depending on where your billing portal is located in the left navigation menu of the Zoom web portal. Not sure where your billing portal is located? Learn how to locate your billing settings.

Note: If you experience any issues updating your credit card, view a list of common billing errors.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Plans and Billing then Billing Management.
  3. In the Payment Method tile, next to the credit card you want to update, click the ellipses icon.
  4. Click Edit payment method.
  5. Enter your credit card information.
  6. (Optional) Select the check box to use the saved address for this payment method, or clear the check box to enter a different billing address.
  7. Click Save.
  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Billing.
  3. Click the Billing Information tab.
  4. Scroll to the Payment Method section, then click Edit.
  5. Enter your credit card information.
    Note: If the billing address associated with your payment card is not the same as the address you entered in the Billing Contact section, clear the Same as Bill To Contact check box below your credit card information and change the address to match the address associated with your card.
  6. Click Save Changes.