Generating webinar reports

Webinar reports allows admins and users to generate different metric and information reports including:

• Meeting and webinar registrations: Displays a list of registrants and their registration details.
• Meeting and webinar history:
  • Attendees: Displays details about each attendee, such as when they joined, left, total time in session. If registration is enabled, the attendee report will provide if registrants attended or not. Attendees listed in the Other Attended section typically include dial-in phone attendees and Zoom Room participants. 
  • Performance: Displays engagement statistics on registration, attendance and feedback.
  • Q&A: Displays questions and answers from the webinar. Answers are arranged vertically under the question. This report also displays:
    • participants that asked questions
    • question/answer times
    • name and email address of the panelists who answered questions
     
  • Polls: Displays each attendee's poll result.
  • Surveys: Displays the responses to the post-webinar survey. 

These reports can be exported in a CSV format for further analysis. Reports are available for the previous year.

Notes:

• You should generate attendee, performance, Q&A, poll, and survey report data after your webinar has ended. If you generated a report before starting the webinar, you should re-generate the report to obtain the data collected during the webinar. Only polling reports can be generated during the live session, after the poll has ended. 
• If a poll is relaunched in a webinar, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a second poll with the same questions as the original to avoid relaunching. 
• If the host or co-host changes their name, the name of a panelist, or the name of an attendee in a webinar, the updated name will be shown in the attendee report data with the original name in parentheses. This does not apply to Zoom Rooms.

Requirements for generating webinar reports

• Webinar host, admin, or have a role with access to usage report

How to generate webinar reports

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Reports.
   If you are an account owner or admin, or have access to the Usage Report role, you will need to select Account Management and then Reports.
3. Select the report you would like to run:
   1. Meeting and webinar history
      Note: Attendee, Performance, Q&A, Poll, and Survey data is available after the webinar has ended.
   2. Meeting and webinar registrations
4. Enter the date range for the webinar, or enter the Webinar ID number and click Search.
5. To download the results in a CSV file, click Export, select the desired option.
   Once the report has been generated, it will automatically download and can be opened in Excel, Notepad, or any other application compatible with the CSV format.