Moderating an exhibitor/sponsor chat
In a Zoom Event, exhibitors and sponsors are automatically set as moderators of their specific chats and control the content of their chats. Exhibitor/sponsor moderators can remove messages within their own event lobby chats.
Note: Exhibitor, sponsor, and expo moderators are automatically assigned in their chats. Other moderators must be assigned by the host.
This article covers:
Prerequisites for moderating an exhibitor/sponsor chat
Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.
How to delete a message from an exhibitor/sponsor chat channel
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Access the event lobby exhibitor/sponsor chat.
- In a chat conversation, hover your mouse over their chat message, then click the ellipsis
. - Click Delete message.
The message will be removed from the chat channel.
How to report a user
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Access the event lobby exhibitor/sponsor chat.
- In a chat conversation, hover your mouse next to the user's name or over their chat message, then click the ellipsis .
- Click Report User.
- In the What happened? box, click the dropdown menu, and select an option.
- (Optional) Select the Include desktop screenshot check box to provide a screenshot with the report.
- (Optional) After adding a screenshot, click View Screenshot to view the screenshot you are including.
- In the Report to box, click the dropdown menu and select an option.
- (Optional) Click the Delete user’s messages toggle to enable or disable it.
When enabled, all messages that this user has sent will be deleted. - Click Submit.
You will receive a confirmation pop-up message. - In the pop-up message, click Done.
You will submit a report to the Trust & Safety team.