Managing the multi-session Exhibitors tab

The Exhibitors tab is where you add exhibitors and sponsors. This is a dedicated area for editing exhibitors and sponsors and facilitating profile management outside of Expo Builder. You can add and edit information about the exhibitors and sponsors of an event. Additionally, event organizers can add exhibitors to their events as separate entities from sponsors.

Learn more about creating a multiple-session event.

This article covers:

Prerequisites for managing the multiple-session Exhibitors tab in Zoom Events

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to access the Exhibitors tab in Zoom Events

  1. Create a multi-session event or edit an upcoming event to access the event creation setup.
  2. In the event creation setup navigation menu, click Event Content, then click Exhibitors.
    The Exhibitors page will appear.

How to manage the Exhibitors tab

Add an exhibitor

Info tab

  1. Access the Exhibitors tab in the event creation setup.
  2. In the top-right corner, click Add Exhibitor to add the information of an exhibitor of the event.
    A panel will appear.
  3. In the panel, click the Info tab.
  4. Complete the exhibitor's information in the following fields:
  5. Click Save.

Representatives tab

Representatives can be added to the exhibitor’s sessions, can be available to connect with attendees through chat (if enabled) and start expo booth spaces in the booth (if expo is enabled).

  1. Add an exhibitor.
  2. Click the Representatives tab.
  3. Click Add Representative to add information about the exhibitor representative:
  4. Click Save.

Assets tab

  1. Add an exhibitor.
  2. Click the Assets tab.
  3. Under Exhibitor Video, click the add button to upload a video.
    Note: The maximum video length is 5 minutes. The maximum video size is 150 MB, MP4 files only.
  4. Under Exhibitor images, click the add button to upload/select images in the content library or use Zoom Events image generation.
    Notes:
  5. Under Downloadable Material, drag and drop files or upload files to include a PDF for the audience to download.
    Notes:
  6. Click Save.

Add a sponsor

Info tab

  1. Access the Exhibitors tab in the event creation setup.
  2. In the top-right corner, click Add Exhibitor to add the information of an exhibitor of the event.
    A panel will appear.
  3. (Optional) Select the This exhibitor is a sponsor checkbox to make the exhibitor a sponsor.
  4. Complete the sponsor's information in the following fields:
  5. Click Save.

Representatives tab

Representatives can be added to the sponsor's sessions, can be available to connect with attendees through chat (if enabled), and start expo booth spaces in the booth (if expo is enabled).

  1. Add a sponsor.
  2. Click the Representatives tab.
  3. Click + Add Representative to add information about the sponsor representative:
  4. Click Save.

Assets tab

  1. Add a sponsor.
  2. Click the Assets tab.
  3. Under Sponsor Video, click the add button to upload the sponsor's video.
    Note: The maximum video length is 5 minutes. The maximum video size is 150 MB, MP4 files only.
  4. Under Sponsor images, click the add button to upload/select images in the content library or use Zoom Events image generation. This feature is available to Platinum and Gold-tiered sponsors only. A default image will already be in place.
  5. Under Downloadable Material, drag and drop files or upload files to include a PDF for the audience to download.
    Notes:
  6. Click Save.

How to customize sponsor tier labels

  1. Access the Exhibitors tab in the event creation setup.
  2. Click the Sponsors tab.
  3. Click Customize sponsor tiers.
  4. To the right of the sponsor tier name you want to edit, click Edit .
  5. Enter the new name of the tier.
  6. Click Save.

The new tier name will be reflected on the event details page, the Exhibitor tab during live events, and the expo when enabled.

Hide or display sponsorship tier labels

  1. Access the Exhibitors tab in the event creation setup.
  2. Click the Sponsors tab.
  3. Click Customize sponsor tiers.
  4. Click the Sponsor tier labels are visible to attendees on the pages listed above toggle to enable or disable it.

When the toggle is enabled, the tier label will reflect on the event details page, the lobby Exhibitors tab during live events, and the expo non-spatial view (when enabled). When the toggle is disabled, the sponsorship tier labels will be hidden from the attendee view on the event details page, the event lobby Exhibitors tab, and the expo non-spatial view.

How to invite exhibitors or sponsors to edit their details

Invite a single exhibitor/sponsor to edit their details

  1. Access the Exhibitors tab in the event creation setup.
  2. To the right of the exhibitor or sponsor you want to edit, click the ellipsis , then click Invite exhibitor to edit.
  3. Invite one exhibitor/sponsor or multiple exhibitors/sponsors to edit their details for your event.

Invite multiple exhibitors/sponsors to edit their details

  1. Access the Exhibitors tab in the event creation setup.
  2. In the top-right corner of the page, click Invite exhibitors to edit details.
    A panel will appear.
  3. In the panel, select the checkboxes of the exhibitors/sponsors that you want to edit their details.
  4. Click Send invitations.

The selected exhibitors/sponsors will be invited to edit their own details. Invited exhibitors/sponsors will receive an email invitation with a link to edit. Changes made by exhibitors/sponsors will be submitted for your approval before they are published.

How to edit exhibitors or sponsors

  1. Access the Exhibitors tab in the event creation setup.
  2. Click the following tabs:
  3. To the right of the exhibitor or sponsor you want to edit, click the ellipsis , then click Edit.
  4. Edit the exhibitor or sponsor details.
  5. Click Save.

Edit exhibitors or sponsors during an event

  1. Access the Exhibitors tab in the event creation setup.
  2. Click the following tabs:
  3. Click the exhibitor's or sponsor's name.
    A panel will appear.
  4. Edit the exhibitor or sponsor details.
  5. Click Save.

How to delete exhibitors or sponsors

  1. Access the Exhibitors tab in the event creation setup.
  2. Click the following tabs:
  3. To the right of the sponsor you want to edit, click the ellipsis , then click Delete.
  4. In the confirmation window, click Remove.

Once you remove an exhibitor or sponsor, the exhibitor or sponsor permissions will be removed for that removed user. The exhibitor/sponsor will not receive an email or notification about being removed from the event.