Managing the multi-session Exhibitors tab

The Exhibitors tab is where you add exhibitors and sponsors. This is a dedicated area for editing exhibitors and sponsors and facilitating profile management outside of Expo Builder. You can add and edit information about the exhibitors and sponsors of an event. Additionally, event organizers can add exhibitors to their events as separate entities from sponsors.

Learn more about creating a multiple-session event.

This article covers:

Prerequisites for managing the multiple-session Exhibitors tab in Zoom Events

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to access the Exhibitors tab in Zoom Events

  1. Create a multi-session event or edit an upcoming event to access the event creation setup.
  2. In the event creation setup navigation menu, click Event Content, then click Exhibitors.
    The Exhibitors page will appear.

How to manage the Exhibitors tab

Add a standard exhibitor

Info tab

  1. Access the Exhibitors tab in the event creation setup.
  2. In the top-right corner, click Add Exhibitor to add the information of an exhibitor of the event.
    The Add Exhibitor panel will appear.
  3. In the Add Exhibitor panel, click the Info tab.
    Note: If you’re adding a sponsor, click the This exhibitor is a sponsor checkbox. This action will open the Add Sponsor panel, which provides a different set of options. Learn how to add a sponsor.
  4. Complete the exhibitor's information in the following fields:
  5. Click Save.

Representatives tab

Representatives can be added to the exhibitor’s sessions, can be available to connect with attendees through chat (if enabled) and start expo booth spaces in the booth (if expo is enabled).

  1. Add an exhibitor.
  2. Click the Representatives tab.
  3. Click Add Representative to add information about the exhibitor representative:
  4. Click Save.

Assets tab

  1. Add an exhibitor.
  2. Click the Assets tab.
  3. Under Exhibitor Video, click the add button to upload a video.
    Note: The maximum video length is 5 minutes. The maximum video size is 150 MB, MP4 files only.
  4. Under Exhibitor images, click the add button to upload/select images in the content library or use Zoom Events image generation.
    Notes:
  5. Under Downloadable Material, drag and drop files or upload files to include a PDF for the audience to download.
    Notes:
  6. Click Save.

Add a sponsor

Info tab

  1. Access the Exhibitors tab in the event creation setup.
  2. In the top-right corner, click Add Exhibitor to add the information of an exhibitor of the event.
    A panel will appear.
  3. In the top-left corner of the panel. select the This exhibitor is a sponsor checkbox to make the exhibitor a sponsor.
  4. Complete the sponsor's information in the following fields:
  5. Click Save.

Representatives tab

Representatives can be added to the sponsor's sessions, can be available to connect with attendees through chat (if enabled), and start expo booth spaces in the booth (if expo is enabled).

  1. Add a sponsor.
  2. In the top-left corner, click the Representatives tab.
  3. Click + Add representative to add information about the sponsor representative:
  4. Click Save.

Assets tab

  1. Add a sponsor.
  2. In the top-left corner, click the Assets tab.
  3. Under Sponsor Video, click the add button to upload the sponsor's video.
    Note: The maximum video length is 5 minutes. The maximum video size is 150 MB, MP4 files only.
  4. Under Sponsor images, click the add button to upload/select images in the content library or use Zoom Events image generation. This feature is available to Platinum and Gold-tiered sponsors only. A default image will already be in place.
  5. Under Downloadable Material, drag and drop files or upload files to include a PDF for the audience to download.
    Notes:
  6. Click Save.

How to customize sponsor tier labels

  1. Access the Exhibitors tab in the event creation setup.
  2. In the top-left corner, click the Sponsors tab.
  3. Click Customize sponsor tiers.
  4. To the right of the sponsor tier name you want to edit, click Edit .
  5. Enter the new name of the tier.
  6. Click Save.

The new tier name will be reflected on the event details page, the Exhibitor tab during live events, and the expo when enabled.

Hide or display sponsorship tier labels

  1. Access the Exhibitors tab in the event creation setup.
  2. Click the Sponsors tab.
  3. Click Customize sponsor tiers.
  4. Click the Sponsor tier labels are visible to attendees on the pages listed above toggle to enable or disable it.

When the toggle is enabled, the tier label will reflect on the event details page, the lobby Exhibitors tab during live events, and the expo non-spatial view (when enabled). When the toggle is disabled, the sponsorship tier labels will be hidden from the attendee view on the event details page, the event lobby Exhibitors tab, and the expo non-spatial view.

How to invite exhibitors or sponsors to edit their details

Zoom Events hosts can invite exhibitors and sponsors to edit their information. After you add exhibitors and sponsors to an event, you can delegate editing and adding information to an exhibitor/sponsor. 

How to edit exhibitors or sponsors

  1. Access the Exhibitors tab in the event creation setup.
  2. In the top-left corner, click any of the following tabs:
  3. To the right of the exhibitor or sponsor you want to edit, click the ellipsis , then click Edit.
  4. Edit the exhibitor or sponsor details.
  5. Click Save.

Edit exhibitors or sponsors during an event

  1. Access the Exhibitors tab in the event creation setup.
  2. In the top-left corner, click any of the following tabs:
  3. Click the exhibitor's or sponsor's name.
    A panel will appear.
  4. Edit the exhibitor or sponsor details.
  5. Click Save.

How to delete exhibitors or sponsors

  1. Access the Exhibitors tab in the event creation setup.
  2. In the top-left corner, click any of the following tabs:
  3. To the right of the sponsor you want to edit, click the ellipsis , then click Delete.
  4. In the confirmation window, click Remove.
    The removed user will lose sponsor or exhibitor permissions. Additionally, they won’t receive any email or notification about the removal.