Zoom Events sends email notifications automatically when certain circumstances occur.
This article covers:
| Email Notification | Description | Trigger |
| Account Add Hub License | Notification a customer who just purchased a Zoom Events license will receive reminding them to add a hub to the new account | When a Zoom Events license is purchased |
| Event Organization Association | Notification that a new event has been published in a hub | When a new event is published in a hub |
| Event Organization Dissociation | Notifications that an event has been removed from a hub | When an event is removed from a hub |
| Followed a New Hub | Notification to a user that they have followed a Hub and will receive notifications about upcoming events associated with the hub | When a hub is followed |
| Hub License Canceled | Notification that your Zoom Events license has expired | When a Zoom Events license has expired |
| Hub License Removed | Notification that your Zoom Events license has been revoked | When your Zoom Events license has been revoked |
| Hosting Hub Suspended | Notification that the hub the event is hosted from has been suspended | When the hub an event is hosted on has been suspended |
| Hub Suspended Owner | Notification that an issue was detected with a hub your Zoom account is associated with, and your account was suspended | When an issue has been detected with a Zoom Events hub |
| Organization User Added | Notification that you are now an owner of a hub | When you become an owner of a hub |
| User Deactivated | Notification that your Zoom license has been revoked | When your Zoom license has been revoked |
| Email Notification | Description | Trigger |
New event has been submitted for review |
Notification for hub owners or managers to choose to list the new event on the hub; this is a call to action to review the published event, for it to be listed on the hub. Note: Turn this off in hub Settings by choosing to automatically list events on the hub. | When a new event is published—and is unlisted—in a hub that you own/manage |
| New Event Has Been Published for Hub | Notification that a new event was published to a specific hub; this notification is sent to the users who are associated with that specific hub | When a new event was published in a hub you are associated with |
| Your Event Has Been Published | Notification that is sent to the host after they publish an event | When a host publishes an event |
| Order Confirmation for an Event | Notification of the event order confirmation that a user purchased a ticket to an event | When a ticket has been purchased by a user |
| Reminder for paid ticket registration availability | Notification that a paid event is now open and available for attendee registration | When you choose to receive an email reminder to return to the paid event details page to complete registration once it’s available |
| Host Added You as a Co-Editor | Notification that you were added as a co-editor to help edit an event | When you are added as a co-editor |
| Invitation to Register for an Event | Notification that you are invited to a free event; you will still need to register to attend the event | When a host sends an invitation to you to register for an event |
| Invitation to be an Alternative Host | Notification that you are invited to be an alternative host for a session | When a host adds you to be an alternative host for a session |
| Ticket was Gifted | Notification that a host gifted you a ticket | When a host gifts you a ticket |
| Invitation to be a Speaker | Notification that you are invited to be a speaker for a session | When a host invites you to be a speaker at a session |
| Invitation to Edit a Speaker Bio | Notification that you are invited to edit a Speaker Bio, because you were added as a speaker | When a host invites you to edit a Speaker Bio |
| Invitation to be a Sponsor | Notification that you are invited to be a sponsor for a session | When a host invites you to be a sponsor of a session |
| Invitation to Edit Sponsor Details | Notification that you are invited to edit Sponsor Details, because you were added as a sponsor | When a host invites you to edit Sponsor Details |
| Panelist Ticket | Notification that you are received a Panelist ticket to join an event |
When a host adds you as a panelist to a session; a notification is sent after the event is published.
Another email is sent when the panelist is added. |
| Event Survey | Notification to participate in the event survey was sent after the event finished | When the event completes (approximately 30 minutes after) |
| Event Reminder | Notification that an event you registered for is starting in 24 hours | When it's 24 hours before the start of an event |
| Event canceled | Notification that an event has been canceled, and that a Host has issued a refund |
When a host cancels an event |
| Successful refund confirmation | Notification that your refund to the attendee(s) is processed successfully. |
When a host’s refund to attendees is successful |
| Ticket no longer active | Notification that an event ticket of yours has been canceled | When a host cancels your ticket |
| Your order for an event has been canceled | Notification that a ticket order of yours has been canceled; the ticket order will be voided | When your ticket order was canceled |
| Host sent you a message | Notification that the host of an event you registered for sent you a message about the event | When the host of an event sends you a message about the even |
| Email Notification | Description | Trigger |
| Recording is available | Notification that a recording is available for a session you attended | When a recording for a session you attended becomes available |