Zoom Events sends email notifications automatically when certain circumstances occur.
This article covers:
|Account Add Hub License||Notification a customer who just purchased a Zoom Events license will receive reminding them to add a hub to the new account||When a Zoom Events license is purchased|
|Event Organization Association||Notification that a new event has been published in a hub||When a new event is published in a hub|
|Event Organization Dissociation||Notifications that an event has been removed from a hub||When an event is removed from a hub|
|Followed a New Hub||Notification to a user that they have followed a Hub and will receive notifications about upcoming events associated with the hub||When a hub is followed|
|Hub License Canceled||Notification that your Zoom Events license has expired||When a Zoom Events license has expired|
|Hub License Removed||Notification that your Zoom Events license has been revoked||When your Zoom Events license has been revoked|
|Hosting Hub Suspended||Notification that the hub the event is hosted from has been suspended||When the hub an event is hosted on has been suspended|
|Hub Suspended Owner||Notification that an issue was detected with a hub your Zoom account is associated with, and your account was suspended||When an issue has been detected with a Zoom Events hub|
|Organization User Added||Notification that you are now an owner of a hub||When you become an owner of a hub|
|User Deactivated||Notification that your Zoom license has been revoked||When your Zoom license has been revoked|
New event has been submitted for review
Notification for hub owners or managers to choose to list the new event on the hub; this is a call to action to review the published event, for it to be listed on the hub.
Note: Turn this off in hub Settings by choosing to automatically list events on the hub.
|When a new event is published—and is unlisted—in a hub that you own/manage|
|New Event Has Been Published for Hub||Notification that a new event was published to a specific hub; this notification is sent to the users who are associated with that specific hub||When a new event was published in a hub you are associated with|
|Your Event Has Been Published||Notification that is sent to the host after they publish an event||When a host publishes an event|
|Order Confirmation for an Event||Notification of the event order confirmation that a user purchased a ticket to an event||When a ticket has been purchased by a user|
|Reminder for paid ticket registration availability||Notification that a paid event is now open and available for attendee registration||When you choose to receive an email reminder to return to the paid event details page to complete registration once it’s available|
|Host Added You as a Co-Editor||Notification that you were added as a co-editor to help edit an event||When you are added as a co-editor|
|Invitation to Register for an Event||Notification that you are invited to a free event; you will still need to register to attend the event||When a host sends an invitation to you to register for an event|
|Invitation to be an Alternative Host||Notification that you are invited to be an alternative host for a session||When a host adds you to be an alternative host for a session|
|Ticket was Gifted||Notification that a host gifted you a ticket||When a host gifts you a ticket|
|Invitation to be a Speaker||Notification that you are invited to be a speaker for a session||When a host invites you to be a speaker at a session|
|Invitation to Edit a Speaker Bio||Notification that you are invited to edit a Speaker Bio, because you were added as a speaker||When a host invites you to edit a Speaker Bio|
|Invitation to be a Sponsor||Notification that you are invited to be a sponsor for a session||When a host invites you to be a sponsor of a session|
|Invitation to Edit Sponsor Details||Notification that you are invited to edit Sponsor Details, because you were added as a sponsor||When a host invites you to edit Sponsor Details|
|Panelist Ticket||Notification that you are received a Panelist ticket to join an event||
When a host adds you as a panelist to a session; a notification is sent after the event is published.
Another email is sent when the panelist is added.
|Event Survey||Notification to participate in the event survey was sent after the event finished||When the event completes (approximately 30 minutes after)|
|Event Reminder||Notification that an event you registered for is starting in 24 hours||When it's 24 hours before the start of an event|
|Event canceled||Notification that an event has been canceled, and that a Host has issued a refund||
When a host cancels an event
|Successful refund confirmation||Notification that your refund to the attendee(s) is processed successfully.||
When a host’s refund to attendees is successful
|Ticket no longer active||Notification that an event ticket of yours has been canceled||When a host cancels your ticket|
|Your order for an event has been canceled||Notification that a ticket order of yours has been canceled; the ticket order will be voided||When your ticket order was canceled|
|Host sent you a message||Notification that the host of an event you registered for sent you a message about the event||When the host of an event sends you a message about the even|
|Recording is available||Notification that a recording is available for a session you attended||When a recording for a session you attended becomes available|