Release notes for the Zoom Web App

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As of September 18, 2023, the Zoom PWA has been renamed the Zoom Web App. Additionally, scheduled Web App releases will occur every quarter’s first and third months. Web App hotfixes and patches will continue to be released as needed.

Upcoming Release

Details about upcoming releases will be posted as they become available.


Released

July 7, 2025

New, enhanced, and changed features

TypeFeature titleDescriptionPlatforms
AI Companion
New or enhanced featureAI Companion for Zoom Web AppUsers can access AI Companion directly from the Zoom Web App (ZWA) through a persistent icon located in the top-right corner of the interface. The AI Companion icon remains accessible across all ZWA tabs, including Whiteboard, enabling seamless access to AI assistance throughout the web experience. This integration matches the functionality available in the Zoom desktop app, providing users with consistent AI support capabilities across platforms.Web app
Contact Center Features
New or enhanced featureShow Assigned by label for ZCC incoming engagementThe incoming engagement pop-up in ZCC now displays an Assigned by label, providing clearer context on who assigned the engagement. This enhancement improves transparency and helps users quickly understand the source of the assignment during live interactions.Web app
New or enhanced featureDynamic sizing for incoming engagement dialogThe Zoom Web App now dynamically adjusts the size of the ZCC incoming engagement dialog based on its content. This improvement brings the notification dimensions in line with those on the desktop/mobile app, ensuring a consistent and polished user experience across platforms.Web app
General features
New or enhanced featureWebRTC audio support for interpretation in Media SDKThe Media SDK has been enhanced to support interpretation features when using WebRTC audio. This update enables users to access language interpretation functionality even when their audio is transmitted through WebRTC.Web portal
Web app
New or enhanced featureWeb annotation enhancementThe annotation tools have been enhanced with additional features to provide users with more options for marking up content. This update improves the overall annotation experience by offering a wider range of tools, making it easier collaborate effectively. Note: This feature is not available to all users yet and will be rolled out gradually.Web app
New or enhanced featureSupport for Samsung internet browserThe Zoom Web App now supports the Samsung internet browser. Users on Samsung devices can use Zoom more smoothly and reliably through their built-in browser. This update makes it easier for even more people to join meetings on mobile.Web app
New or enhanced featureSupport for emoji reactions and chat emojis on Zoom Web AppThe Zoom Web App now supports emoji reactions and chat emojis, aligning its features with the desktop and mobile apps. This update ensures a consistent and seamless user experience across all platforms.Web app
New or enhanced featureSpeaker defaulted to Other after audio/video permission resetAfter resetting the permissions for audio and video, the speaker is now automatically changed to Other. This update ensures a consistent and secure default configuration following a permissions reset, helping to avoid unintended audio output behavior.Web app
New or enhanced featureRemoval of Same as System device optionThe Same as System device option has been removed from the audio and video device selection menus. Users can choose a specific microphone, speaker, or camera from the available list, helping prevent unintended device selections and improving overall reliability.Web app
New or enhanced featureIncreased video frame rate to 30 FPS on Zoom Web AppThe Zoom Web App has increased its video frame rate from 24 FPS to 30 FPS, aligning with the performance of native Zoom app. This update provides smoother and more natural video quality during meetings.Web app
New or enhanced featureBetter active speaker video experience on WebRTC modeWebRTC mode on the Zoom Web App now supports subscribing to the active speaker channel. This update allows users to automatically view the most relevant video stream in real time.Web app
New or enhanced featureAnnotator name display now supported in Zoom Web AppThe Zoom web app now supports displaying the name of each participant when using the annotation feature. During collaborative sessions, annotations made on shared content will be labeled with the corresponding user's name, enhancing clarity and improving the collaborative experience.Web app
Meeting & Webinar features
New or enhanced featureSupport for floating reactions with name tags, animation, and matching effectsThe Zoom Web App now supports floating reactions that include name tags, animations, and coordinated visual effects. This enhancement enables participants to engage more interactively during meetings and webinars, making reactions more visible, expressive, and personalized.Web app
Meeting features
New or enhanced featureWatch Zoom Clips in Meetings on Zoom Web AppUsers can now view shared video clips during meetings in the Zoom Web App. This new feature allows real-time clip playback, enhancing collaboration and making communication more seamless.Web app
New or enhanced featureVDI plugin upgrade prompt after meetingVirtual Desktop Infrastructure (VDI) users will receive clear and appropriate upgrade prompts after meetings, improving update accuracy and user experience.Web app
New or enhanced featureSupport for auto-call on scheduled meetingsThe auto-call feature, which alerts users when a scheduled meeting is starting, now works across the desktop app, mobile app, and Zoom Web App.
With this update, users on macOS, Windows, Linux, iOS, Android, and even Ubuntu (via the Zoom Web App) can receive auto-call notifications. Admins can turn this feature on for their users to ensure consistent meeting reminders across all supported platforms.
Web app
New or enhanced featureSupport for AI disclaimer and RTMS indicator on Zoom Web AppThe Zoom Web App now displays a custom AI disclaimer when participants join meetings to inform them about AI content use. If a meeting has active RTMS streams, users will see a prompt stating, "The content of this meeting is being sent to one or more apps." This helps users decide whether to stay or leave the meeting.Web app
New or enhanced featureMobile mute reminder when speaking while mutedA new feature has been added to assist mobile users who begin speaking while muted in a Zoom meeting. It provides a quick reminder when the app detects someone talking on mute, helping them unmute and rejoin the conversation promptly. This update aims to reduce missed communication and improve the overall meeting experience for mobile users.Web app
New or enhanced featureHide start/edit/delete options for scheduled meetingsThe Start, Edit, and Delete options are now hidden for scheduled meetings when users do not have the necessary permissions or when the actions are not applicable. This update streamlines the interface and helps prevent accidental or unauthorized changes to scheduled meetings.Web app
New or enhanced featureEnhanced waiting room experience in WebRTC modeZoom Web App is now reinitialized without disconnecting from the Real-Time Web Gateway (RWG). Instead, the RWG creates a new agent to rejoin the meeting, keeping the connection active and reducing transition time.
Previously, joining or leaving a breakout session triggered a full disconnect from the RWG, causing delays.
Web app
New or enhanced featureEnhanced audio denoise experience on Zoom Web AppUsers will notice improved sound clarity and a more seamless audio experience during meetings on the Zoom Web App. The upgraded audio denoise feature now better suppresses unwanted noise, resulting in clearer and more consistent audio for all participants.Web app
New or enhanced featureAllow hosts and co-hosts to fully control participants’ mute statusThe Zoom Web App now supports the option to allow hosts and co-hosts to fully control participants' mute status when scheduling a meeting. With this setting enabled, hosts and co-hosts can mute or unmute participants during the meeting, providing greater control over audio management.Web app
New or enhanced featureAdmin control to allow users to join external meetings without archivingAdmins can now configure settings to permit users to join external meetings without requiring archiving. This update enhances flexibility for users while preserving admin control and compliance oversight.Web app
Phone features
New or enhanced featureSupport for auto-answer for call queue members on the Zoom Web AppZoom Web App now supports auto-answer for incoming calls for call queue members assigned with a Power Pack license. Previously, users had to manually accept each call. With this update, they can enable auto-answer, allowing calls to be answered automatically. This enhancement helps improve productivity by streamlining call handling for call queue members using the Zoom Web App.Web app
New or enhanced featureCallback support for call queues on Zoom Web AppThe callback feature for call queues is now supported on the Zoom Web App. When all agents are unavailable, callers can choose to receive a callback instead of waiting on hold. With this update, the system saves the caller's place in line and automatically calls them back once an agent is free. This improves the caller experience by reducing time spent on hold and enhancing overall satisfaction.Web app
Webinar features
New or enhanced featureZoom Mesh support for webinars on Zoom Web AppZoom Mesh is now supported for webinars on the Zoom Web App. When the account setting Allow users to join external webinars and events through mesh in the local area network is enabled, users can connect to webinars via Zoom Mesh, improving bandwidth efficiency and performance for local participants. This feature helps enhance the webinar experience, especially in environments with multiple users on the same network.Web app
New or enhanced featureSupport for simulated webinars on Zoom Web AppThe Zoom Web App now offers enhanced functionality for simulated webinars. Hosts can seamlessly transition to live mode once the pre-recorded video ends, while attendees can enable their video and audio at that time. Auto-responses in the Q&A feature can be disabled, allowing hosts full control over responses. Additionally, webinar captions are now editable, improving accuracy and clarity. These updates provide a more dynamic, customizable, and user-friendly experience for both hosts and attendees.Web app
New or enhanced featureAllow hosts and co-hosts to close live-answered questions in Zoom Web AppThe Zoom Web App now supports enhanced Q&A management capabilities for webinar hosts and co-hosts. Previously, only the panelist who clicked Answer live could mark the question as done. If they forgot, the question stayed open, causing confusion. Now, hosts and co-hosts can see the Done button on live-answered questions and click Done answer to close the question and move it to the answered list. This update helps keep the Q&A organized and professional, making webinars smoother for both panelists and attendees.Web app
Zoom Whiteboard
New or enhanced featureEnable whiteboard access for unlogged-in users during MeetingsWhen a meeting host (authenticated user) starts a meeting and opens the whiteboard, any unauthenticated user who joins the session will now see the whiteboard button. This ensures consistent collaboration access for all participants, regardless of login status.Web app

Resolved issues

DescriptionPlatforms
Resolved an issue where video statistics were not received after popping out the video and stopping video transmission.Web app
Resolved an issue where switching participants list is not supported on HarmonyOS device.Web app
Resolved an issue where the Join Audio tray did not automatically pop up in the Safari browser.Web app
Resolved an issue where users were unable to exit the Zoom settings menu during a direct guest join (DGJ) meeting.Web app
Resolved an issue where the screen would freeze during a session.Web app
Resolved an issue where the mouse pointer would randomly lock onto objects during screen sharing.Web app

May 12, 2025

New, enhanced, and changed features

TypeFeature titleDescriptionPlatforms
Contact Center Features
New or enhanced featureZoom Apps integration within Zoom Contact Center Web App for enhanced agent productivityAgents using Zoom Contact Center through the Zoom Web App can access relevant Zoom Apps to more efficiently access other apps during interactions and resolve issues quicker. The Zoom Web App follows the same display and switching rules for Zoom Apps as the desktop app, such as orientation, sizing, pop-out, and landscape. Additionally, data and user interface synchronization between the Zoom Web App and desktop app is now simultaneous on both platforms, helping ensure consistent and accurate data flow between Zoom Contact Center and Zoom Apps.Web app

Resolved issues

DescriptionPlatforms
  • Minor bug fixes
Zoom Web App

Note: The Enhancement to AI Companion integration has been pulled from release and will be available in another upcoming release.

April 14, 2025

Resolved issues

DescriptionPlatforms
  • Minor bug fixes
Zoom Web App

February 17, 2025

Resolved issues

DescriptionPlatforms
  • Minor bug fixes
Zoom Web App

Note: The Annotation capabilities in Zoom Web App has been pulled from release and will be available in another upcoming release.

December 31, 2024

New, enhanced, and changed features

TypeFeature titleDescriptionPlatforms
General features
New or enhanced featureIntroducing WebRTC Video Bridge for improved video traffic routing in Zoom Web AppA new WebRTC Video Bridge has been introduced to enhance video traffic routing for Zoom Web App users. While this feature is generally available, it may not be accessible to all users right away, as it is being rolled out gradually.Web app
Meeting features
New or enhanced featureEnhancements to meeting join experienceUsers can now experience a streamlined join flow in Zoom Web App with improved audio and video permission prompts. This enhancement reduces friction points and provides a more intuitive way to join meetings.Web app

December 16, 2024

New, enhanced, and changed features

TypeFeature titleDescriptionPlatforms
In-meeting features
New or enhanced featureEnhancements to video layout options in Zoom MeetingsUsers can cycle through available video layouts such as Active Speaker and Gallery View when connecting to a Zoom Meeting from a Google Meet room system. This allows users to customize their viewing experience during meetings.Web app
Phone features
New or enhanced featureStarred contacts in Zoom PhoneUsers can now add and access their starred contacts in the Zoom Phone tab of the Zoom Web App. The "Starred Contacts" category is available in the Contacts tab, displaying starred contacts. Additionally, a Starred tab is provided next to the Dialer, enabling users to easily access and manage their starred contacts. Users can star contacts, and starred contacts are visible during ongoing Zoom Phone calls when transferring a call. This feature enhances the user experience by providing quick access to frequently used contacts.Web app
New or enhanced featureEnhancements to transfer options during callsThe Zoom Web App now offers expanded call transfer options, enabling users to warm transfer calls for a combined conversation with all parties involved. Users can also directly transfer calls or transfer them to voicemail for recording messages. With these additional transfer methods, users have more control over call management, facilitating smoother transitions and better communication flow during transfers. The enhanced transfer capabilities streamline call handling and improve the overall user experience.Web app
New or enhanced featureDisplay call queue details for missed calls in Zoom Web AppThe Zoom Web App now displays call queue information for missed calls that originated from a call queue. This information is shown below the missed call entry, allowing users to identify that the call was routed from a queue and likely forwarded to another user. By providing this context, users can make informed decisions about whether to call back the customer or not, preventing potential annoyance caused by redundant calls. The added transparency enhances the overall user experience and customer satisfaction.Web app

Resolved issues

DescriptionPlatforms
  • Minor bug fixes
Zoom Web App

Note: The Calendar integration in Zoom Web App has been pulled from release and will be available in another upcoming release.

October 21, 2024

New, enhanced, and changed features

TypeFeature titleDescriptionPlatforms
General features
New or enhanced featureQR code default login for TeslaUsers can now sign in to the Zoom Web App in their Tesla vehicles using a QR code as the primary option. The QR code-based login has been made more prominent and visible, with the keyboard no longer obstructing the QR code option. While users can still choose to sign in via traditional means, the QR code method offers a quicker and more convenient login experience. This streamlined login process enhances the overall user experience for Zoom Web App users in Tesla vehicles.Web app

Resolved issues

DescriptionPlatforms
  • Minor bug fixes
Zoom Web App

Note: The Annotation capabilities in Zoom Web App have been pulled from release and will be available in another upcoming release.

September 16, 2024

Resolved issues

DescriptionPlatforms
  • Minor bug fixes
Zoom Web App

Note: The Calendar integration in Zoom Web App and Annotation capabilities in Zoom Web App have been pulled from release and will be available in another upcoming release.

August 26, 2024

New and enhanced features

Resolved Issues

July 22, 2024

New and enhanced features

Resolved Issues

June 17, 2024

New and enhanced features

Resolved Issues

April 22, 2024

New and enhanced features

Resolved Issues

January 28, 2024

New and enhanced features

Resolved Issues

December 18, 2023

New and enhanced features

Resolved Issues

November 20, 2023

New and enhanced features

Resolved Issues

October 23, 2023

Changes to existing features

New and enhanced features

Resolved Issues

September 18, 2023

Changes to existing features

New and enhanced features

Resolved Issues

Note: The 2 Continuous Meeting Chat enhancements, Continuous Meeting Chat enhancements for external invitees and “Chat with everyone” links embedded into meeting invites set up with Continuous Meeting Chat, have been pulled from release due to a late bug discovery, and will be available in another upcoming release.

August 28, 2023

New and enhanced features

August 11, 2023

Changes to existing features

July 24, 2023

New and enhanced features

Resolved Issues

May 29, 2023

Changes to existing features

New and enhanced features

Resolved Issues

April 17, 2023

New and enhanced features

Resolved Issues

March 20, 2023 

Changes to existing features

New and enhanced features

Resolved Issues

Note: The Support for Zoom Whiteboard enhancement has been pulled from release due to issues with deployment and will be available in another upcoming release.

February 26, 2023

Resolved issues

January 15, 2023

New and enhanced features

Resolved Issues

December 18, 2022

New and enhanced features

December 5, 2022

New and enhanced features

October 30, 2022

Changes to existing features

New and enhanced features

Resolved Issues

September 25, 2022

New and enhanced features

Resolved Issues

Note: The Support for Zoom Team Chat feature has been pulled from release due to issues with deployment and will be available in another upcoming release.

July 17, 2022

New and enhanced features

Resolved issues

June 23, 2022

Resolved issues

May 24, 2022

Resolved Issues

May 22, 2022

New and enhanced features

Resolved issues

April 17, 2022

New and enhanced features

Resolved issues

April 1, 2022

Resolved issues

March 20, 2022

New and enhanced features

Resolved issues

February 27, 2022 

New and enhanced features

Resolved Issues

January 30, 2022 

New and enhanced features

Resolved Issues

January 14, 2022

Resolved issues

January 2, 2021

New and enhanced features

Resolved Issues

November 28, 2021

New and enhanced features

Resolved Issues

October 31, 2021

Note: This PWA release was delayed until November 6, 2021. 

New and enhanced features

Resolved Issues

October 17, 2021

Resolved issues

September 26, 2021

Note: The PWA/web client release has been delayed until October 3, 2021. 

New and enhanced features

Resolved Issues

August 22, 2021

New and enhanced features

June 29, 2021

Introducing the Zoom PWA
The Zoom PWA (Progressive Web App) is a new, more powerful version of the Zoom web client. This PWA, intended as a replacement for our ChromeOS app as we reach the final year of support for all ChromeOS apps, mirrors all of the same features currently available for the ChromeOS app, yet allows for more functionality planned for later this year.