Release notes for the Zoom Web App
As of September 18, 2023, the Zoom PWA has been renamed the Zoom Web App. Additionally, scheduled Web App releases will occur every quarter’s first and third months. Web App hotfixes and patches will continue to be released as needed.
Upcoming Release
Details about upcoming releases will be posted as they become available.
December 16, 2024
New, enhanced, and changed features
| Type | Feature title | Description | Platforms |
|---|
| In-meeting features |
|---|
| New or enhanced feature | Enhancements to video layout options in Zoom Meetings | Users can cycle through available video layouts such as Active Speaker and Gallery View when connecting to a Zoom Meeting from a Google Meet room system. This allows users to customize their viewing experience during meetings. | Web app |
| Mail and Calendar features |
|---|
| New or enhanced feature | Calendar integration in Zoom Web App | The Zoom Web App now includes a dedicated Calendar tab, mirroring the functionality of the Zoom desktop app. This integration eliminates the need to switch between multiple applications, enhancing efficiency and productivity for a more streamlined workflow. | Web app |
| Phone features |
|---|
| New or enhanced feature | Starred contacts in Zoom Phone | Users can now add and access their starred contacts in the Zoom Phone tab of the Zoom Web App. The "Starred Contacts" category is available in the Contacts tab, displaying starred contacts. Additionally, a Starred tab is provided next to the Dialer, enabling users to easily access and manage their starred contacts. Users can star contacts, and starred contacts are visible during ongoing Zoom Phone calls when transferring a call. This feature enhances the user experience by providing quick access to frequently used contacts. | Web app |
| New or enhanced feature | Enhancements to transfer options during calls | The Zoom Web App now offers expanded call transfer options, enabling users to warm transfer calls for a combined conversation with all parties involved. Users can also directly transfer calls or transfer them to voicemail for recording messages. With these additional transfer methods, users have more control over call management, facilitating smoother transitions and better communication flow during transfers. The enhanced transfer capabilities streamline call handling and improve the overall user experience. | Web app |
| New or enhanced feature | Display call queue details for missed calls in Zoom Web App | The Zoom Web App now displays call queue information for missed calls that originated from a call queue. This information is shown below the missed call entry, allowing users to identify that the call was routed from a queue and likely forwarded to another user. By providing this context, users can make informed decisions about whether to call back the customer or not, preventing potential annoyance caused by redundant calls. The added transparency enhances the overall user experience and customer satisfaction. | Web app |
Released
October 21, 2024
New, enhanced, and changed features
| Type | Feature title | Description | Platforms |
|---|
| General features |
|---|
| New or enhanced feature | QR code default login for Tesla | Users can now sign in to the Zoom Web App in their Tesla vehicles using a QR code as the primary option. The QR code-based login has been made more prominent and visible, with the keyboard no longer obstructing the QR code option. While users can still choose to sign in via traditional means, the QR code method offers a quicker and more convenient login experience. This streamlined login process enhances the overall user experience for Zoom Web App users in Tesla vehicles. | Web app |
Resolved issues
| Description | Platforms |
|---|
|
| Zoom Web App |
Note: The Annotation capabilities in Zoom Web App have been pulled from release and will be available in another upcoming release.
September 16, 2024
Resolved issues
| Description | Platforms |
|---|
|
| Zoom Web App |
Note: The Calendar integration in Zoom Web App and Annotation capabilities in Zoom Web App have been pulled from release and will be available in another upcoming release.
August 26, 2024
New and enhanced features
- Zoom Contact Center features
- One-click installation for web remote control
Users can install the remote control executable for the Zoom Web App with just one click, much like installing the Zoom Meetings client. Once installed, the remote control feature will automatically join the session, reducing the number of clicks needed. This also allows users to start remote control sessions more easily, improving the overall user experience and streamlining remote support. Note: This feature is available only on Windows.
Resolved Issues
July 22, 2024
New and enhanced features
- General features
- Upgraded to reCAPTCHA v3 for all users
An upgraded reCAPTCHA v3 is introduced, helping users enhance the security measures in place and aiming to mitigate the risk of non-compliant bots accessing meetings and scraping data. This feature is enabled for all Zoom Web App users. - Enhancements to Give Feedback feature
Users can now submit feedback on Zoom products and experiences through redesigned feedback forms on the Zoom Web App. These new forms have improved data fields and user experience, making it easier for Zoom to collect valuable insights and improve products based on user feedback.
- Zoom Phone features
- Phone participant invitations in Zoom Web App
Users can invite a phone or desk phone to a web meeting. The Invite Participant modal now includes options to dial a phone or desk phone, similar to the Zoom client. This allows users to easily include phone participants in their web meetings.
- Meeting features
- Enhancements to meeting notice auto-dismissal
Users joining meetings from MTR or Google Meet hardware devices can now experience a streamlined meeting experience. The system automatically dismisses various notices, including recording consent, meeting summary, AI companion, archiving consent, live-streaming consent, save-able captions consent, and general meeting/webinar disclaimers, after displaying them for three seconds. This enhancement eliminates the need for users to manually dismiss these messages, providing a seamless and uninterrupted meeting flow.
- Meeting and Webinar features
- Improved mobile web support for webinars and meetings
Users can join webinars and meetings through the mobile web, providing a seamless and interactive experience. Note: The mobile web supports limited feature functionality.
Resolved Issues
June 17, 2024
New and enhanced features
- Contact Center Features
- Install Remote Control App as a standard user
Users can install the Remote Control app without administrative privileges. When the app needs to perform an operation requiring elevated permissions, it will prompt for administrative credentials. This approach ensures a smoother installation process while still providing necessary access for specific tasks. The app's messaging has been updated to reflect these changes throughout its lifecycle.
- General features
- Notify users about outdated browser versions
Users with outdated browser versions will receive notifications to update their browsers, ensuring they achieve optimal performance and access to all features. A persistent banner message will be displayed, stating, "Please upgrade your browser for the best experience." - Notify users of disabled graphic acceleration
Users will be alerted if their graphic acceleration setting is disabled. They will see a message prompting them to enable graphic acceleration, accompanied by the instruction "Please enable the option Use graphics/hardware acceleration when available in the browser's system settings for a better meeting experience." This improvement ensures that users are aware of potential performance issues linked to graphic acceleration settings. This feature will not be immediately available, as it is dependent on a backend release, currently scheduled for June 24, 2024. - Introducing QR code login for Zoom on Tesla
Users can now pair their Tesla with their phone by scanning a QR code, enabling them to log into the Zoom app on their Tesla without manually entering credentials. After pairing, users are automatically logged into their Zoom account on the Tesla's display, showing their home page. This QR code login method eliminates the need for typing usernames and passwords, providing a more convenient and user-friendly experience when accessing Zoom on Tesla vehicles.
- Meeting features
- Remove the Mask feature for Meetings
Users will receive a message if their system cannot load the Virtual Background. The message will state, "Failed to enable Virtual Background. Your video has been turned off." This update simplifies the user experience by removing the confusing Mask feature and providing clearer communication when the Virtual Background cannot be loaded. Previously, the Web App would prompt users to "Enable Mask," which displayed only a small visible area of the user's face while masking the rest of the screen. - Enhanced reporting for third-party devices joining through Zoom Web App
Account owners and admins can now view more granular information about the devices used by participants joining Zoom meetings through the Zoom Web App (ZWA). The meeting reports now distinguish between browser web clients, Microsoft Teams Room devices (Windows and Android), Google Meet Hardware devices, and Zoom for Tesla. This enhancement provides greater visibility into the types of devices leveraging the ZWA to attend Zoom meetings hosted by the account. - Full-screen experience for Zoom app in Tesla
Users have an option to maximize the Zoom app on Tesla. When in full-screen mode, the Zoom controls take over, allowing users to control the meeting without Tesla's interface. The Zoom meeting is controlled with these meeting controls. This feature provides parity with other platforms and enhances the user experience. - Improved Join Before Host experience
Meeting participants joining from a mobile browser will be notified with an audible ding when the host starts a meeting if they have navigated to a different app and put the browser in the background.
- Webinar features
- Mobile browser support for webinar attendees
Attendees can now join webinars directly through their mobile browser, but with limited capabilities. They can engage in chat during the webinar. This improvement offers a quick and easy way for attendees to participate without needing to download the app.
Resolved Issues
April 22, 2024
New and enhanced features
- General features
- Improved product navigation
Users have greater control of the product tabs shown on the Zoom Web App, having greater flexibility over display order and which product tabs are always visible or hidden within the More option. Additionally, a General tab is added to the Settings window, where users can adjust the display order of the product tabs.
- Meeting/webinar features
- Updated icons and meeting visuals
The in-meeting experience is updated with new icons and other visual changes to menus and toolbars. - Exclude hosts and panelists from survey participation
A new web setting can prevent individuals with hosting roles from participating in surveys, streamlining the administration process and ensuring more accurate and unbiased feedback from participants. This includes the host, co-host, and webinar panelists. - Resized Q&A panel for webinars and meetings
To enhance user experience and consistency across platforms, the Q&A panel on the Zoom Web App can be resized, mirroring the functionality found in the desktop client. This improvement is applicable to both meetings and webinars. - Collapse Q&A responses
Users can quickly scan through Q&A responses and comments without feeling overwhelmed by a long list. By limiting the number of visible responses to two (unless manually expanded by the user), the display becomes less cluttered, enhancing readability and making it easier for users to focus on the content. - Enhanced Q&A viewing experience
A new Q&A viewing experience will be introduced, allowing users to interact with specific questions without being automatically redirected due to frequent rearrangement triggered by upvotes. Additionally, the logic for reordering the list of questions has been modified to enhance the user experience. The list will automatically sort by the number of upvotes in the following scenarios:
- Opening the panel: When a user loads the Q&A panel by clicking the toolbar button, and the Upvote option is already selected.
- Changing the order by option: When a user switches from "Most Recent" to "Most Upvotes," the sorting will be triggered automatically upon window refresh.
- Manual refresh: Users can manually force a refresh by clicking the refresh button at the top of the window.
- Memory usage statistics
Users on supported browsers can open the Statistics tab of the settings window and view memory usage information. This is only available when connected to a meeting or webinar.
- Meeting features
- Support HDMI sources for Zoom on Google Meet devices
Users can share content directly from their computer through an HDMI connection into a Zoom Meeting being conducted on a Google Meet device. - Support for expanded remote control settings regarding external participants
The Zoom Web App supports recent changes to web settings to control the use of the remote control feature when external participants are present, which includes preventing guests from controlling other guests’ screens and preventing internal users from controlling a guest's screen. - Support for auto-move to/from Waiting Room
Admins have additional Waiting Room customization options, allowing them to automatically move participants to the Waiting Room if the host or alternative host leaves, as well as automatically admit those participants back into the meeting when the host or alternative host returns. The Web App better supports this feature with improved messages and notifications for participants being moved to/from the waiting room. - Picture-in-Picture (PiP) feature in Zoom Web App
Zoom Web App users can now benefit from the Picture-in-Picture (PiP) feature. When users minimize a meeting, a small window remains open, enabling them to monitor participants and listen to audio while focusing on other tasks. This enhancement mirrors the functionality already present in the client, empowering users to multitask while staying engaged in their meetings.
- Webinar features
- Full emoji suite support for Webinar Reactions
Similar to Meeting Reactions, Webinar Reactions are able to utilize the full suite of available emojis, in addition to the 6 standard emojis. Availability of all emojis versus the standard set can be controlled at the account, group, and user level settings page. - Removed email field for webinars not collecting emails
For webinars not collecting attendees’ email addresses, meaning registration is not required and the Include email address in attendee report setting is disabled, attendees joining the session will no longer be prompted to enter an email address. - Customized waiting room for Webinars
Hosts and account admins can customize the waiting room experience for webinars, allowing customization of the image, text, and other waiting room assets that attendees see before joining each session and providing a more engaging and branded joining experience for attendees. These custom assets can be saved to webinar templates for reuse. Additionally, hosts can also view the number of attendees waiting to join while the webinar is in practice mode, allowing them to decide when it is the best time to end practice mode and allow attendees into the webinar. This feature will be rolling out to accounts over the next months.
- Phone features
- Obfuscate sensitive data during a call
Account owners and admins can conceal sensitive data during calls by implementing the Obfuscate sensitive data during a call setting at the account, site, group, and user levels. When enabled, users pressing a dial pad key on the screen or keyboard during a call will mute the client DTMF tones, displaying asterisks instead of the actual numbers for enhanced security.
- Zoom Contact Center features
- Remote Control for Zoom Contact Center supporting UAC prompts
Agents can control the User Account Control (UAC) prompt that may be displayed by Windows during a web remote control session. Agent interactions include viewing and entering their admin username and password to successfully execute their support operations. Additionally, Zoom Contact Center allows you to set configuration policies for the remote control app to help enhance access security. - Zoom Apps support within Zoom Contact Center
Agents using Zoom Contact Center through the Zoom Web App can access relevant Zoom Apps to more efficiently access other apps during the interaction and resolve issues quicker. The Zoom Web App's display and switching rules for Zoom Apps, such as orientation, sizing, pop-out, and landscape, follow those of the desktop client. Additionally, data and user interface synchronization between the Zoom Web App and desktop client is now simultaneous on both platforms. Previously, Zoom Apps were only accessible within the Zoom Contact Center desktop client experience.
Resolved Issues
- Minor bug fixes
- Resolved an issue where a ZCC agent is unable to see dialog boxes that open on Windows computers when asking for admin credentials
- Resolved an issue where the auto join audio feature, when enabled, would not display the auto join audio dialog
January 28, 2024
New and enhanced features
- Meeting/webinar features
- Notification alerts for unstable and low network bandwidth
When using the Zoom Web app, users will receive a notification alerting them if their internet connection is unstable or their network bandwidth is low.
Resolved Issues
December 18, 2023
New and enhanced features
- Meeting features
- Enable screen share support for Safari browsing
Zoom Web App users can utilize screen sharing support for Safari browser. This enhancement allows for a seamless and collaborative experience during your online meetings and interactions. - Improved controls for starting recordings with Zoom Revenue Accelerator
The in-meeting controls for starting a cloud recording are updated to make a clearer distinction between starting a normal cloud recording and starting a cloud recording with Zoom Revenue Accelerator analytics. This requires the user to have a Zoom Revenue Accelerator license.
- Phone features
- New features for emergency calls
Users can now access their keypad while performing an emergency phone call to add participants to the call. Up to 10 participants can be added to a call in progress. The emergency call can also be added to a regular call that is in progress. The features are available on certified desk phones, mobile and PWA clients, and Zoom Phone Appliances.
- Zoom Contact Center features
- Remote Control for Zoom Contact Center
Zoom Contact Center agents can use the remote control app through the Zoom Web App to remotely control an end user's computer. This enables agents to see the end user's screen while also doing remote control actions at the same time. Consumers will be required to install an app and grant the agent permission to start the remote control session, which will be available on the Zoom Download page.
Resolved Issues
November 20, 2023
New and enhanced features
- Meeting features
- Automatic post-meeting redirect to survey and branded website URL
After the meeting or webinar concludes, if feedback is configured, the user will first be directed to the feedback and then guided to the designated branded website URL specified in the 'Meeting Post Attendee URL' field of the branding page. - Improved mobile meeting join experience
The mobile join page has been enhanced to make joining meetings easier. Web App users will land a preview page with the audio and video as default ON. Users can confirm these settings before joining the meeting. This simplifies the process, reduces unnecessary pop-up prompts, and remembers user preferences for future meetings, thus enabling quick meeting entry.
Resolved Issues
October 23, 2023
Changes to existing features
- Changed Resources icon on toolbar
The Resources icon has been changed to a new icon that does not resemble the AI icon to maintain parity with the desktop client.
New and enhanced features
- Meeting features
- Enable participants to join breakout room on mobile web browsers
Participants can join breakout rooms when using the mobile web browser. This feature comes with the following capabilities:
- Notification and request to join: When breakout rooms are open, users on the mobile browser client will receive a notification and a request to join a breakout room. They can choose to join immediately or have the option to join at a later time.
- Retaining option to join: Participants who do not immediately join a breakout room will retain the option to join at a later time.
- Consistent messaging: All relevant breakout room messages, including in-product messages, will apply to participants in the mobile browser client.
- Leaving breakout rooms: Participants in the mobile browser client can leave breakout rooms in the same manner as the desktop client.
- Basic features in breakout rooms: Breakout rooms in the mobile browser client will offer basic video meeting capability, allowing participants to engage with others in the room.
- Added info toast when microphone and speaker are changed
A pop-up notification will be displayed upon any changes to microphone and speaker settings in both the mobile and desktop clients. - Quick access to the device test in footer bar
ZWA users can quickly test their speaker and microphone from the footer bar, enhancing the user experience. - Smart Recording in AI Companion feature set
Additional enhancements are being implemented for the Smart Recording feature to ensure its seamless integration into the AI Companion feature suite. Users can now receive notifications for Smart Recording in the web client. - Mute speech notification
When audio is muted and you attempt to speak into the microphone simultaneously, the UI will display a "You are muted" notification. The UI will automatically close when you unmute.
- Team Chat features
- Enhanced external labeling
The external labeling is enhanced with the addition of an 'external' label in the left panel of Team Chat for direct messages with external users. These enhancements ensure better visibility of external participants in chats and channels.
Phone features
- Phone features
- Support for advanced encryption for voicemails
Once advanced encryption for Zoom Phone voicemail is enabled, voicemail messages are received and recorded by Zoom servers which encrypt them with keys only known to their intended recipients’ devices. If admins enable the Escrow feature within advanced encryption for voicemails, admins will now be able to access these keys and users voicemails. Shared Line Appearance, Shared Line Group, Call Queue, or Auto Receptionist voicemail are not supported. Additionally, functionalities like email to voicemail, transcriptions, and the ability to check voicemails through dialing or the web are disabled when this feature is enabled. To utilize this feature, users must have a Power Pack license.
Resolved Issues
September 18, 2023
Changes to existing features
- Renaming as Zoom Web App
The Zoom PWA and web client is rebranded under the new Zoom Web App name. Additionally the URL for the Zoom PWA will be updated from https://pwa.zoom.us/wc to https://app.zoom.us/wc, to reflect user expectations and provide a clearer path to access the Zoom Web App. - Quick-launch Whiteboard option replaced by Web App
The quick-launch option for Zoom Whiteboard, found in the top-right corner of the web portal, is replaced by a link to access the Zoom Web App.
New and enhanced features
- Meeting/webinar features
- User testing for microphone, speakers, and video in test meetings
Users can test their microphone, speakers, and video in a test meeting through the Zoom Web App, to help first-time users gain confidence when using Zoom on new devices. Additionally, it allows users to proactively troubleshoot device issues well before their scheduled meetings.
Resolved Issues
Note: The 2 Continuous Meeting Chat enhancements, Continuous Meeting Chat enhancements for external invitees and “Chat with everyone” links embedded into meeting invites set up with Continuous Meeting Chat, have been pulled from release due to a late bug discovery, and will be available in another upcoming release.
August 28, 2023
New and enhanced features
- Meeting features
- CAPTCHA security check added to PWA join flow
CAPTCHA security checks will be added to the join flow to suppress bots from joining meetings and webinars through the web client. The CAPTCHA security checks will only be displayed to users who join and are not signed-in. Users who are signed-in will not see the CAPTCHA screen during the join process. Account admins can control this through the Zoom web portal.
August 11, 2023
Changes to existing features
- Updated Meeting Summary, Smart Recording, and Team Chat Compose prompts to reflect Zoom’s data policies
July 24, 2023
New and enhanced features
- Meeting/webinar features
- Enhanced Auto-Enable/Disable Video Setting for Zoom on Google Meet
Zoom on Google Meet users are able to join meetings with their preferred video status, whether it is enabled or disabled, based on their personal preference. Previously, when utilizing Zoom on Google Meet, users would join meetings with their video automatically turned off. - PWA on mobile web browsers support for problem reporting
- PWA users on the mobile web browser can submit problem reports, similar to problem reports can be submitted through the Zoom mobile app. This can aid Zoom Support in troubleshooting issues encountered while using the Zoom PWA through the mobile web browser.
- Meeting features
- Support for continuous meeting chat on PWA
- Meeting hosts can schedule a meeting and invite contacts, who are added to both the calendar event for the meeting and the dedicated Team Chat group chat. This group chat and its messages are accessible by members before, during, and after the scheduled meeting.
- Team Chat features
- Enhancements to Team Chat for PWA
Apart from the ability to directly access Zoom Team Chat from the PWA, users can benefit from the following new features:
- Sharing files from third party cloud storage: Users can effortlessly share files directly from their preferred third party cloud storage services, enhancing productivity and file management within the team chat.
- Storing chat channels and group messages on third party storage: Users can now choose to store their chat channels and group messages on third party storage solutions. This ensures that all essential conversations are preserved and easily accessible.
- Smart Meeting summary: The new smart meeting summary feature automatically captures and highlights key takeaways from meetings, making it easier to review and follow up on action items.
- Additions to the More Actions menu: Users can now utilize the whiteboard for collaborative brainstorming sessions, access pinned history for quick reference, and explore other options that enhance the overall team chat experience.
- Code snippet: Users can send bits of code, configuration files, or log files in direct messages or group conversations.
- Calling in one-on-one chat: Users can initiate a Zoom Phone call using the phone icon from the header in a 1:1 chat.
Resolved Issues
-
Minor bug fixes
-
Security enhancements
May 29, 2023
Changes to existing features
- Show meeting controls setting
The Always show meeting control setting will be permanently available in the client, regardless of whether it is enabled or disabled in the web portal. The web setting will no longer be used to control the availability of this feature in the client, and users will not be able to toggle it on or off through the web portal. Previously, the state of the web setting directly controlled the visibility of the corresponding client setting.
New and enhanced features
- Meeting/webinar features
- Support for Always show meeting controls
PWA users can enable the Always show meeting controls option through PWA settings during a meeting. This ensures that the meeting controls, such as mute/unmute, share screen, chat, participants, and other options, are always visible during the meeting.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue regarding a panelist rejoining a simulive webinar and playback restarting from the beginning
- Resolved audio issues regarding language interpretation not allowing the original audio to be muted and being played at the same volume as the translation channel
- Resolved an issue regarding phone dial-in participants being displayed as if other participants could send them in-meeting chat messages
- Resolved an audio issue when a headset is disconnected and reconnected
- Resolved an issue regarding content shared by the web client not displayed properly when idle
April 17, 2023
New and enhanced features
- Meeting/webinar features
- Additional gallery view sorting options
Hosts can sort the order of video tiles in Gallery view, choosing from options including sorting by first name (ascending and descending), last name (ascending and descending) and meeting entry time (ascending and descending). This feature must be enabled for use by an admin in web settings. - Transfer meetings between Zoom app and PWA
Seamlessly transition meetings between the Zoom app (desktop client or mobile app) and the PWA. Transferring a webinar is only available for the host of the webinar, while transferring a meeting only requires the meeting to appear on your list of upcoming meetings, even if you are not the host. - Noise suppression support
The PWA supports similar noise suppression as used by the desktop client.
Note: Unlike the desktop client, the PWA's noise suppression will only be fully on or off.
- Meeting features
- Persistent audio when joining breakout sessions
When participants move between the main session and a breakout room, their audio connection is maintained. Previously, participants were required to connect to audio again, even if already connected in the main session. - New join flow for Zoom Meetings
The process of joining a meeting is enhanced to consolidate user inputs and the video preview screen into a single screen. Users will be able to enter their information, such as display name and password, and simultaneously preview their video and test their audio. For signed-in users, their display name will be auto-filled from their Zoom profile, while join links with the passcode embedded will have the passcode field auto-filled, making the join flow more seamless and user-friendly.
- Whiteboard features
- Support for Zoom Whiteboard
Zoom Whiteboard can be accessed while in a meeting, as well as outside of a meeting, when utilizing the PWA.
Resolved Issues
- Minor bug fixes
- Resolved an issue for a subset of users regarding joining a meeting through the web client on a mobile device and the meeting has join before host disabled
March 20, 2023
Changes to existing features
- Removal of non-video panelists when sharing content
When panelists share their screen or a video, if no panelists have their video enabled, they will be hidden to direct focus on the shared content instead of their video-off tile. Previously, video-off tiles would remain on screen next to the shared content.
New and enhanced features
- General features
- PWA support for mobile web client
The PWA and web client can be accessed through supported web browsers on mobile devices.
Note: Some features and in-meeting abilities may not be fully supported on the mobile web client as compared to the PWA on the desktop web client.
- Meeting/webinar features
- Additional gallery view sorting options
Hosts can sort the order of video tiles in Gallery view, choosing from options including sorting by first name (ascending and descending), last name (ascending and descending) and meeting entry time (ascending and descending). This feature must be enabled for use by an admin in web settings. - Transfer meetings between Zoom app and PWA
Seamlessly transition meetings between the Zoom app (desktop client or mobile app) and the PWA. Transferring a webinar is only available for the host of the webinar, while transferring a meeting only requires the meeting to appear on your list of upcoming meetings, even if you are not the host.
- Meeting features
- Support for in-meeting chat on mobile web client
Users accessing a meeting through the web client on mobile browsers can also utilize in-meeting chat. Previously, in-meeting chat was only supported on desktop web browsers.
- Team Chat features
- Enhancements to Team Chat for PWA
Apart from the ability to directly access Zoom Team Chat from the PWA, users can now benefit from enhanced features such as:
- Existing Group Chats: When starting a new chat, users can see existing group chats that match the exact members you entered. They can select an existing group chat and jump right into the chat, rather than duplicating an existing group chat.
- External Contacts and Contact Requests: Users can add external contacts to their group chats and channels, as well as send invite requests when adding a contact to a channel or sending a chat message. Contact requests can be pinned to the left sidebar through PWA settings for easy access.
- Channel Settings: Additional channel settings available on the desktop and mobile apps have been added to restrict who can add members, as well as support for multiple channel admins.
- Additional User Settings: Users can choose to show link previews, change your status to away when inactive, and block users through PWA settings. Blocked users cannot be added to a channel or receive a chat message from you.
- Phone features
- Support for Zoom Phone Team SMS on PWA
Zoom Phone for PWA includes support for Team SMS.
Resolved Issues
Note: The Support for Zoom Whiteboard enhancement has been pulled from release due to issues with deployment and will be available in another upcoming release.
February 26, 2023
Resolved issues
- Minor bug fixes
- Resolved an issue regarding links sent through in-meeting chat being parsed incorrectly, resulting in an incorrect version of the link being opened
- Resolved an issue regarding the PWA not adhering to an admin's prevention of phone users blocking their caller ID on outbound calls
January 15, 2023
New and enhanced features
- General features
- Enhancements to existing custom disclaimer
When users launch or join a meeting or webinar, or log in to their account through the web portal, desktop client, or mobile app, admins can display a customized disclaimer, which users must accept the disclaimer to join, start, or sign in to the session. This has been enhanced so that admins can apply this to user groups. Previously, disclaimers could only be triggered for all internal or all external participants. - Support for HID devices
The PWA can support audio controls through USB-connected HID devices.
- Meeting/webinar features
- Optimize for video clip support on web client
When sharing video content through the web client, the Optimize for video clip option can be enabled to improve frame rate and reduce audio lag. Higher frame rate improves synchronization of shared audio and video content. This option may reduce resolution and frame rate of other video participants to save CPU load.
- Meeting features
- Creation and editing of polls directly in a meeting
Hosts and co-hosts can create, edit, and delete polls during a meeting. Previously, creating and editing a poll launched the web portal, for changes to be made there. - Support for Q&A in meetings
Hosts can enable the Q&A feature in meetings to allow participants to ask questions, which can be viewed by all, but only answered by the host and co-host. Questions can be submitted anonymously, and responses can be sent publicly for all to see or privately to just the sender. Hosts can also mark submitted questions as something that will be answered live, so participants are aware and can expect their answer to follow soon. - Enhanced formatting for in-meeting chat
In-meeting chat is being enhanced to support more advanced forms of messaging, including in-line image previews, rich text formatting, screenshots, threaded replies, reacting to messages with emojis, and message quoting. Messages can also be deleted after being sent.
- Webinar features
- Webinar Resources
Webinar hosts with a Zoom Events license can provide resource links for their attendees. This provides the ability to link to external resources, such as newsletter sign-ups, learn more pages, and others. Hosts can review the interaction results after the webinar concludes through Reporting.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue with video feeds when rejoining the main session from a breakout room
December 18, 2022
New and enhanced features
- Phone features
- Support for Zoom Phone on PWA
If allowed by admins, users can access Zoom Phone through the PWA. Users with a Phone license to make and receive calls, access voicemails and call recordings, and send SMS messages from the Zoom PWA.
December 5, 2022
New and enhanced features
- Team Chat features
- Support for Team Chat
In addition to scheduling, hosting, and joining meetings or webinars, PWA users can also access Zoom Team Chat directly from the PWA, rather than installing the desktop or mobile app. This feature will be rolled out across account types over the course of the next week. Account admins can control access to Team Chat on PWA, the same as Team Chat on the client, though Group management of Team Chat settings.
October 30, 2022
Changes to existing features
- New Zoom icon for PWA
As part of our ever-evolving products and brand, the icon for the desktop client and mobile apps is updated with a new logo.
New and enhanced features
- Meeting/webinar features
- Enhanced in-meeting access to background settings
The quick-access video options in a meeting provide easier access to blur your background and access other virtual background settings. This more closely resembles the same video options on the desktop client.
Resolved Issues
- Minor bug fixes
- Resolved an issue regarding Chat Etiquette policies not being applied properly
- Resolved an issue regarding links sent through in-meeting chat being cut short if containing a # symbol
September 25, 2022
New and enhanced features
- Meeting/webinar features
- Sign language interpretation
This allows the meeting host to assign participants as sign language interpreters, who can interpret one language into sign language in real-time. The host can assign interpreters when scheduling or during the meeting. These interpreters are displayed in a dedicated window, which can be repositioned and resized by the attendee choosing to view sign language interpretation. The host must be a Licensed user on a Business, Education, or Enterprise account, or Pro account with the Zoom Webinars add-on plan.
Resolved Issues
- Minor bug fixes
- Resolved an issue regarding inconsistent Do Not Disturb behavior between PWA and desktop/mobile clients
- Resolved an issue regarding volume of language interpretation
Note: The Support for Zoom Team Chat feature has been pulled from release due to issues with deployment and will be available in another upcoming release.
July 17, 2022
New and enhanced features
- Meeting/webinar features
- Support for sending files through in-meeting chat
PWA users will be able to share files through in-meeting chat, if allowed by account admins.
Resolved issues
- Minor bug fixes
- Security enhancements
- Resolved an issue regarding the meeting passcode not being read when included in the join link
June 23, 2022
Resolved issues
May 24, 2022
Resolved Issues
- Resolved an issue regarding panelists not seeing the recording consent prompt.
May 22, 2022
New and enhanced features
- General features
- Support for Stay signed-in
Users signing in to the PWA may choose to stay signed into the application for a longer period using their selected sign-in method, as allowed per their organization’s policies. - Enhanced external authentication
When signing-in and being redirected to external authentication, the authentication and redirect back to the PWA is improved to be more consistent and smooth.
- Meeting/webinar features
- End-of-meeting feedback survey
The PWA/web client shows the same end-of-meeting feedback as used in the desktop client. This allows admins to collect user experience data from meetings joined/hosted on the web client. This will follow the Display end-of-meeting experience feedback survey option in web settings.
- Meeting features
- Enhancement to Waiting Room participants order
Hosts can choose to display the participants currently in the Waiting Room in either chronological or alphabetical order. This is set in the Waiting Room customization settings in the web portal. - View Breakout Rooms activities from main session
Hosts can get an idea of how active their breakout rooms are by viewing the list of open breakout rooms. Each participant in those breakout rooms will show their current video and audio status, if they are sharing their screen, and any active reactions or nonverbal feedback.
Resolved issues
- Minor bug fixes
- Resolved an issue regarding in-meeting chat messages not auto-scrolling with each new message
April 17, 2022
New and enhanced features
- Meeting/webinar features
- Support for multi-spotlight for cloud recordings
Cloud recordings will recognize and record up to 9 spotlighted participants in a meeting or webinar.
- Meeting features
- Central library of polls
Users can manage a central library of polls for meetings. They can create or edit polls and use them for Personal Meeting ID (PMI) and non-PMI meetings. Previously, polls for PMI and non-PMI meetings were managed separately. When a poll is marked as available to all meetings, it will appear in the list of polls that can be launched in a meeting. This new central repository will not replace the existing "Personal Meeting (PMI) polls", instead polls created here will only appear in PMI meetings. - View Breakout Rooms activities from main session
Hosts can get an idea of how active their breakout rooms are by viewing the list of open breakout rooms. Each participant in those breakout rooms will show their current video and audio status, if they are sharing their screen, and any active reactions or nonverbal feedback.
Resolved issues
- Minor bug fixes
- Security enhancements
- Resolved an issue regarding the Ask for Help option not appearing when participants are manually or automatically assigned.
- Resolved an issue regarding chat disappearing when moving in-and-out of breakout rooms.
April 1, 2022
Resolved issues
March 20, 2022
New and enhanced features
- Meeting/webinar features
- Virtual background support for devices with sufficient hardware
Virtual Background, instead of the current Mask feature, can be enabled by users on devices with sufficient CPU cores. Only available on devices with at least 4 logical cores, including 4 real cores or 2 cores with 4 threads. This may cause performance issues on lower-powered devices and users can easily switch back to the simpler Mask feature. - Audio/Video statistics
When connected to a meeting, web client users can view meeting statistics, such as latency, jitter, packet loss, frames-per-second, and bitrate.
- Meeting features
- Rename participants in Waiting Room
Hosts and co-hosts can rename meeting participants in the waiting room before they enter the meeting. After locating a participant's name in the waiting room section of the participant list, an option appears in the ... menu to rename that participant. The participant is notified of this change. - Save Breakout Room assignments for future use
When breakout rooms are created, the host can save that current configuration and participant assignments, which can be used in future sessions. This is only available for recurring meetings and limited to 10 saved configurations per user. - Optional include co-host when automatically assigning breakout rooms
When creating breakout rooms and choosing to assign participants automatically, any co-hosts will not automatically be included in the assignments, but the host can choose to include them.
- Webinar features
- Webinar Session Branding
Hosts can customize the appearance of the in-webinar experience by adding a wallpaper behind the video tiles, setting a common virtual background for all panelists, and providing name tags for each panelist. - Reactions for Webinar Attendees
Webinar Attendees can use reactions, similar to reactions in meetings. The stream of submitted reactions are displayed in the bottom-right corner of the main webinar window, visible to the host, panelists, and attendees. This can be controlled within the webinar, as well as at the Account-, Group-, and User-level settings.
Resolved issues
- Minor bug fixes
- Security enhancements
- Resolved an issue regarding bypassing the Waiting Room when rejoining a meeting
February 27, 2022
New and enhanced features
- General features
- Change Zoom presence status
Users can adjust their presence status within the Zoom PWA. - Leave option added in the join before host waiting screen
When a user on the Web client joins a meeting or webinar before the host, they can click the Leave button to gracefully exit instead of closing the browser, which allows account owners and admins of the host account to view the visit status for reporting purposes.
- Meeting/webinar features
- Auto-launch PWA on ChromeOS
When enabled by an admin, users clicking on a join link will be directed to the PWA, instead of the soon-to-be-deprecated Zoom for ChromeOS app. This must be enabled for your account by Zoom. - Frozen video enhancement
To improve compatibility with some Windows devices, the web client may automatically refresh the page when a participant’s video freezes is unavailable during the meeting, which can fix the participant’s video. A warning will appear before this happens, and this can be disabled through in-meeting controls.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue for a subset of users regarding the Meeting has not started message being displayed incorrectly
January 30, 2022
New and enhanced features
- General features
- New Admin Policy
- AutoLoginWithChromeBookUserAccount - Auto-direct PWA login to Google Authentication page
To make login quicker and easier for Chromebook users, admins can set this policy to automatically direct PWA users to the Google Authentication page, where users can select their Google credentials.This does not apply if DisableGoogleLogin is set to True.
- Meeting/webinar features
- Enhanced registrant authentication option
Allows hosts to require webinar and meeting registrants be signed-in to the Zoom account associated with the email they registered to join this session with. If trying to join without being signed-in or signed-in with the wrong account, they will be notified and given the option to sign-in or switch account. - Save custom gallery view order
Meeting hosts can save the customized gallery view order for subsequent meetings. The customized gallery order is saved to each unique meeting ID, which allows the host to load the saved customized gallery order to avoid continually customizing the gallery order for each meeting.
- Meeting features
- Create, remove, rename breakout rooms after launch
Breakout rooms no longer need to be closed in order to rename or add/remove additional rooms. Account owners and admins can enable the ability for hosts to create, remove, and rename breakout rooms while they are open and in use. This feature must be enabled by Zoom.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue regarding dismissed Q&A submissions being seen by the submitter
January 14, 2022
Resolved issues
- Minor bug fixes
- Resolved an issue for a subset of users regarding a black screen seen instead of the intended shared content
January 2, 2021
New and enhanced features
- General features
- List of upcoming meetings
The PWA will now have an additional tab, where a list of upcoming meetings can be viewed and started. - Observe privacy settings of calendar events
When assigning scheduling privileges to other users in Zoom, users can choose if they can manage any meetings that were marked as private in Outlook or Google calendar. If they cannot manage private events, these users cannot see the invite link, meeting topic, or attendee list.
- Meeting/webinar features
- Watermark enhancements
Watermarks will display the entire email address over a participant’s shared screen and video tile, as well as displayed over their video in most video layouts (Speaker, Gallery, Side-by-side). The watermark is also visibly more apparent as a tiled pattern across the video or shared screen. - Language support in the web client
The in-meeting user interface will display in the same language the web browser is set.
- Meeting features
- Disable Broadcast Message from host to breakout rooms
Admins on the account can now disable the ability for meeting hosts to broadcast messages to all breakout room participants.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue for a subset of users regarding video quality being limited when a Teams room joins a Zoom meeting via guest join
November 28, 2021
New and enhanced features
- General features
- Relocation of hardware acceleration settings
Settings controlling use of hardware acceleration for incoming and outgoing video are relocated to the web client settings window, freeing up space on the meeting toolbar.
- Meeting/webinar features
- Wider availability for Gallery view
Gallery view will be available for use on more devices with lower-end hardware. Gallery view can be disabled by users if they experience low performance. - Compatibility enhancements for Smart Gallery
Various enhancements for how the web client handles the multi-stream Smart Gallery view from a Zoom Room, such as moving all Zoom Room participants into a Breakout Room together, in-meeting chat messages are sent to the Zoom Room as a whole (instead of sent to individual members), and assigning the Zoom Room host controls, rather than an individual participant.
- Meeting features
- Add video to waiting room
Account owners, admins, and users can add a video when customizing the appearance of the waiting room in the web portal. Participants in the Waiting Room are able to view the video while they wait for the host to allow them into the meeting. This feature is available for all paid accounts.
- Webinar features
- Order Q&A chronologically or by upvotes
User submitted Q&A questions are sorted by default chronologically, with the most recent appearing at the bottom of the list. The host and panelists can also sort the questions by number of upvotes, to prioritize more popular questions. - Guest indicator for submitted Q&A
Questions submitted by external attendees in a webinar will be labeled with the Guest marker, to make it clearer which questions are internally or externally submitted.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue for a subset of users regarding difficulties joining breakout rooms
October 31, 2021
Note: This PWA release was delayed until November 6, 2021.
New and enhanced features
- Meeting/webinar features
- Profile photos for in-meeting chat
In-meeting chat now displays the participants’ profile photos, just as they appear in Zoom Chat. If no image is available for a participant, the participant’s initials appear. The account owner and admins can enable this for use in the Account-level web settings, and users can also control this feature in the client settings as well. - Non-verbal feedback enhancement: Coffee cup
The Coffee cup option, indicating you are temporarily away from the meeting, is returning to Non-verbal feedback options in the web client. - Adjustable rectangle for virtual mask
The rectangle shape used as a mask can now be adjusted in shape and size.
- Meeting features
- Two-way chat with Waiting Room participants
The meeting Host and Co-hosts can now chat back-and-forth with participants in the Waiting Room. Waiting Room messages can be sent to all participants in the Waiting Room or just individual participants. Only the host/co-host can see responses from those in the Waiting Room.
Resolved Issues
- Minor bug fixes
- Security enhancements
October 17, 2021
Resolved issues
September 26, 2021
Note: The PWA/web client release has been delayed until October 3, 2021.
New and enhanced features
- Meeting/webinar features
- Upload custom mask backgrounds
Web client users can upload their own background for use with the masking feature in addition to the standard backgrounds provided by Zoom. The chosen background is persistent between sessions. Backgrounds uploaded by admins through the web portal are also available for use. - Poll access for alternative hosts
If meeting hosts add alternative hosts to their meeting, they can allow alternative hosts to add or edit polls. The alternative host in the meeting will have the additional in-meeting options to add or edit a poll, which launches the web portal to make the changes.
- Meeting features
- Participant attendance status
If the host has the Google or Outlook calendar integration configured, Zoom will display a list of others invited to the meeting but not yet in attendance, allowing for quick checks if everyone is in attendance yet. Their invite response (Accepted, Declined, Maybe) is listed with their name and the host can easily invite them to the meeting from the participants panel. This feature can be enabled for use in meetings at the Account-, Group-, and User-level web settings, and will initially be available only for free users as part of a beta. - Share screen to all Breakout Rooms
When sharing screen in the main session, the host or co-host can share their screen to all active Breakout Rooms. Any active sharing in the breakout sessions are interrupted and any annotation or whiteboarding prompts the sharer to save them before viewing the shared screen from the host. Host and participants must be using the web client or Zoom app version 5.7.0 or higher to utilize and see this feature.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue for a subset of users regarding joining a meeting from the waiting room
- Resolved an issue regarding user IDs generated for webhooks when joining through the web client without being authenticated
August 22, 2021
New and enhanced features
- General features
- New Admin Policy: SetAccountIDsRestricted
Admins can restrict the PWA to joining meetings hosted by specific account IDs. An admin will need to contact Zoom Support to acquire their account ID.
- Meeting/webinar features
- Mirror video support
The web client now supports the ability to mirror your view of your video stream. - Persistent device selection between sessions
When setting your preferred webcam, speaker, and microphone, this choice will be saved for your next use. Users can still quickly switch to other devices as needed. - Mute and Video Off when joining a recorded/live streamed meeting
When participants join a meeting that is already being recorded and/or live streamed, they will join with their video off and muted until they consent to the recording prompt. After consenting, they will be able to unmute and turn on their video, if the host allows them to. This brings the web client into parity with the desktop and mobile clients. - Support for additional reaction skin tones
Users can choose from more skin tones for their reactions, such as Raise Hand.
- Meeting features
- Support for Focus Mode
In focus mode, only the host can see participants’ videos or profile pictures when video is off. Additionally, participant’s screen sharing can only be viewed by the host, who can switch between multiple shared screens and optionally allow participants to view others’ shared screens.
June 29, 2021
Introducing the Zoom PWA
The Zoom PWA (Progressive Web App) is a new, more powerful version of the Zoom web client. This PWA, intended as a replacement for our ChromeOS app as we reach the final year of support for all ChromeOS apps, mirrors all of the same features currently available for the ChromeOS app, yet allows for more functionality planned for later this year.
