Getting started with Smart Gallery

Remote meeting attendees may find it difficult to see people clearly when other meeting participants are in a Zoom Room. To address this issue, Zoom Rooms Smart Gallery displays multiple video feeds from a single conference room. This allows the Zoom Room cameras to focus more closely on groups of participants and display these people more clearly to remote attendees. Effective collaboration between remote attendees and Zoom Room participants can be enhanced by the face-to-face meeting experience.

This article covers:

• How to enable Smart Gallery
  • On a Zoom Rooms controller
  • On a Zoom Rooms Touch display
• How to set Smart Gallery as the room default view
• How to hide the full room view
• How to use Smart Gallery with standalone cameras
• How remote attendees experience Smart Gallery
• What resolutions are supported with Smart Gallery?
  • Mac and Windows Zoom Rooms
  • Zoom Room Appliances

Prerequisites for using Smart Gallery

Enable Smart Gallery 

• Zoom Rooms for macOS: version 5.12.6 or higher
• Zoom Rooms for Windows: version 5.12.6 (64-bit) or higher

  • The 64-bit version of the Zoom Rooms for Windows app is required

  • Sixth generation or greater Intel Core i5, i7 and i9 processors require Intel Graphics Driver version 31.x.x.x or greater

• Zoom Rooms Appliances: version 5.16.0 or higher
• Zoom Rooms Controller for iOS: version 5.12.6 or higher
• Zoom Rooms Controller for Android: version 5.12.6 or higher
• Account owner, admin, or role with edit access to Zoom Rooms (for enabling as default)
• (Optional) Zoom recommends using a camera that is capable of 4k capture for the best experience. 

Use smart Gallery with a standalone camera

• Zoom Rooms
  • PC: version 5.16.5 or higher
  • macOS: version 5.16.5 or higher
• Zoom Rooms for controller
  • Android: version 5.16.5 or higher
  • iOS: version 5.16.5 or higher
  • Windows attached: version 5.16.5 or higher
• Mac Zoom Rooms:
  • Intel Xeon E5 or W processors, with CPU >= 6 cores and Frequency >=3.5GHz.
  • All M1 chips and above.
• Windows Zoom Rooms:
  • Intel Core i7 and i9 processors, 11 generation or greater, with CPU >= 8 cores and Frequency >= 2.5GHz.
  • Intel Core i7 and i9 processors, 12 generation or greater, with CPU >= 12 cores and Frequency >= 1.4 GHz.
• 1 Smart Gallery camera and 1 or 2 cameras in multi-camera mode

Note: Windows and macOS devices can support up to six video streams, while Logitech devices and Yealink A10/A20s can support up to 5 video streams. All other devices can support up to three.

System requirements

Appliances

All-in-one room systems

Windows/Mac

Requirements for six streams

Recommendations for dual or triple screen rooms

Requirements for 4k cropping

Zoom Rooms will use the full resolution of 4K-capable cameras to perform higher quality cropping of distant participants to maintain a higher level of image quality.

How to enable Smart Gallery

The Smart Gallery experience can be enabled using the Multi-Stream setting on the Zoom Rooms controller or Zoom Rooms for Touch display.

On a Zoom Rooms controller

1. Tap Camera Control on the controller interface.
2. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display. 
3. (Optional) Tap Max Feed Number to limit number of video feeds displayed. 

On a Zoom Rooms for Touch display

1. Tap More on the display, then tap Settings.
2. Tap Camera, then tap Open Camera Control.
3. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display.
4. (Optional) Tap Max Feed Number to limit number of video feeds displayed. 

How to set Smart Gallery as the room default view

You can set Smart Gallery as the room default view by toggling the Multi-Stream setting on the Zoom web portal.

1. Sign in to the Zoom web portal.
2. Click Room Management, then click Zoom Rooms.
3. You can use the Zoom Rooms location hierarchy to enable Smart Gallery from the account, location, or room settings. For this example, click Account Settings.
4. Click the Account Profile tab and scroll down to the Devices heading, then click the radio button to toggle the Multi-Stream setting.
5. (Optional) Click the drop down next to Max Feed Number to limit number of video feeds displayed. 

How to hide the full room view

A camera view of the entire room will accompany the other smart gallery video streams by default. If you want to hide this view and see only the individual video streams, follow these steps:

1. Start a meeting in your Zoom Room with smart gallery enabled.
2. Tap  Participants.
3. Tap the ellipses  next to the entry for the Zoom Room. 
4. Tap Hide Room View.
5. (Optional) If you want to change the setting again, follow steps 2-4 and tap Show Room View. 

How to use Smart Gallery with standalone cameras

One Smart Gallery camera can be used with one or two additional standalone cameras.The additional stand-alone camera(s) can be used with any camera mode supported by the hardware: Manual (including default preset), Speaker Focus, Auto framing, or Multi-focus.

1. Enable multi-camera mode.
2. Configure your camera controls from your room controller or touch display. 

How remote attendees experience Smart Gallery

Remote meeting attendees will be able to view all the available video streams from the Zoom Room if they are using the Gallery, Side-by-Side, or Thumbnail views. Each Zoom Room video stream is displayed as a distinct meeting participant with full resolution. These same meeting participants are named using a pattern that includes the Zoom Room name followed by a number, for example: "Conference Room 1", "Conference Room 2", etc.

Note: Remote attendees with Poly X30, Poly X50 and Yealink A20 devices will be able to identify the active speaker in a room with Smart Gallery enabled. 

Remote attendees with other devices will see the main camera feed from the Zoom Room as the active speaker, even if participants from the other Zoom Room camera feeds are speaking.

What resolutions are supported with Smart Gallery?

Mac and Windows Zoom Rooms

On Mac and Windows Zoom Rooms, when sharing is triggered, the sending resolution will change as follows:

Zoom Room Appliances