Enabling sound notifications for meetings, webinars and Personal Audio Conference (PACs)

Enabling Sound notification allows the host to play sound when someone joins or leaves a meeting, webinar, or Personal Audio Conference (PAC). If the sound notification is disabled, no sound will be played when someone joins or leaves the meeting, webinar, or Personal Audio Conference (PAC).

This article covers: 

• Enabling Sound notification
  • Account
  • Group
  • User

Prerequisites for enabling sound notifications for meetings, webinars, and Personal Audio Conference (PAC)

• Free account and above

Enabling Sound notification 

Account

1. Sign in to the Zoom web portal.
2. From the navigation panel, select Account Management then Account Settings.
3. Click the Meeting tab.
4. To enable Sound notification when someone joins or leaves, click the toggle. In the popup window, click Enable. 
5. In Play sound for, select one of the following:
   
   • Everyone: The chime sound can be heard by the host and all participants in the meeting and Personal Audio Conference (PAC).
     • Note: The host and participants will hear a chime and telephone recording regardless of their audio device (computer or telephone audio).
   • Host and co-hosts: The chime sound can only be heard by the host or co-hosts of the meeting, webinar, and Personal Audio Conference (PAC).
     
     • Note: The host will only hear the telephone recording if they're also using telephone audio. If the host is using computer audio, they will hear a chime sound instead.
   • When someone joins by phone, select Ask to record their voice to use as the notification: Participants that join by telephone can record their name. This telephone recording will be played back to the host and participants depending on the settings above:
   • Click Save.
6. (Optional) If you want to make this setting mandatory for all members of the entire account, click the lock icon, and in the Lock "Sound notification when someone joins or leaves" pop-up window, click Lock .
   

Note: For webinars, the sound notification can only be heard by the host, alternative host, or panelist when they join the webinar. Attendees will not hear the sound notification.

Group

1. Sign in to the Zoom web portal.
2. From the navigation panel, select User Management then Group Management.
3. Select the desired group.
4. Click the Meeting tab.
5. To enable Sound notification when someone joins or leaves, click the toggle. In the popup window, click Enable. 
6. In Play sound for, select one of the following:
   
   • Everyone: The chime sound can be heard by the host and all participants in the meeting and Personal Audio Conference (PAC).
     • Note: The host and participants will hear a chime and telephone recording regardless of their audio device (computer or telephone audio).
   • Host and co-hosts: The chime sound can only be heard by the host or co-hosts of the meeting, webinar, and Personal Audio Conference (PAC).
     
     • Note: The host will only hear the telephone recording if they're also using telephone audio. If the host is using computer audio, they will hear a chime sound instead.
   • When someone joins by phone, select Ask to record their voice to use as the notification: Participants that join by telephone can record their name. This telephone recording will be played back to the host and participants depending on the settings above:
   • Click Save.
7. (Optional) If you want to make this setting mandatory for all members of the entire group, click the lock icon, and in the Lock "Sound notification when someone joins or leaves" pop-up window, click Lock .

Note: For webinars, the sound notification can only be heard by the host, alternative host, or panelist when they join the webinar. Attendees will not hear the sound notification.

User

1. Sign in to the Zoom web portal.
2. From the navigation panel, select Settings.
3. Click the Meeting tab.
4. To enable Sound notification when someone joins or leaves, click the toggle. 
5. In Play sound for, select one of the following:
   
   • Everyone: The chime sound can be heard by the host and all participants in the meeting and Personal Audio Conference (PAC).
     • Note: The host and participants will hear a chime and telephone recording regardless of their audio device (computer or telephone audio).
   • Host and co-hosts: The chime sound can only be heard by the host or co-hosts of the meeting, webinar, and Personal Audio Conference (PAC).
     
     • Note: The host will only hear the telephone recording if they're also using telephone audio. If the host is using computer audio, they will hear a chime sound instead.
   • When someone joins by phone, select Ask to record their voice to use as the notification: Participants that join by telephone can record their name. This telephone recording will be played back to the host and participants depending on the settings above:
   • Click Save.

Note: 

• For webinars, the sound notification can only be heard by the host, alternative host, or panelist when they join the webinar. Attendees will not hear the sound notification.

• If Sound notification when someone joins or leaves is disabled,  contact your account administrator.