Enabling or disabling sound notifications when someone joins or leaves

Enabling Sound notification allows the host to play sound when someone joins or leaves a meeting, webinar, or Personal Audio Conference (PAC). If the sound notification is disabled, no sound will be played when someone joins or leaves the meeting, webinar, or Personal Audio Conference (PAC).

How to enable or disable sound notifications when someone joins or leaves

Account

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Basic), click the Sound notification when someone joins or leaves toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify change.
6. If you enabled the setting, below Play sound for, select one of the following:
   
   • Everyone: The host and all the participants in the meeting and Personal Audio Conference (PAC) can hear the chime sound.
     • Note: The host and participants will hear a chime and telephone recording regardless of their audio device (computer or telephone audio).
   • Host and co-hosts: Only the host or co-hosts of the meeting, webinar, and Personal Audio Conference (PAC) can hear the chime sound.
     
     • Note: The host will only hear the telephone recording if they're also using telephone audio. If the host is using computer audio, they will hear a chime sound instead.

7. (Optional) Below When someone joins by phone, select the Ask to record their voice to use as the notification check box so that participants who join by telephone can record their name. This telephone recording will play back to the host and participants depending on the settings above.

8. Click Save.
9. (Optional) To prevent all users in your account from changing this setting, click the lock icon, then click Lock to confirm the setting.

Note: For webinars, only the host, alternative hosts, and panelists can hear the sound notification when they join the webinar. Attendees will not hear the sound notification.

Group

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Basic), click the Sound notification when someone joins or leaves toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change. 
   Note: If the option is grayed out, it has been locked at the account level and needs to change at that level.
7. If you enabled the setting, below Play sound for, select one of the following:
   
   • Everyone: The host and all the participants in the meeting and Personal Audio Conference (PAC) can hear the chime sound.
     • Note: The host and participants will hear a chime and telephone recording regardless of their audio device (computer or telephone audio).
   • Host and co-hosts: Only the host or co-hosts of the meeting, webinar, and Personal Audio Conference (PAC) can hear the chime sound.
     
     • Note: The host will only hear the telephone recording if they're also using telephone audio. If the host is using computer audio, they will hear a chime sound instead.
8. (Optional) Below When someone joins by phone, select Ask to record their voice to use as the notification so that participants who join by telephone can record their name. This telephone recording will play back to the host and participants depending on the settings above.
9. Click Save.
10. (Optional) To prevent all users in the group from changing this setting, click the lock icon, then click Lock to confirm the setting.

Note: For webinars, only the host, alternative hosts, and panelists can hear the sound notification when they join the webinar. Attendees will not hear the sound notification.

User

1. Sign in to the Zoom web portal.
2. In the navigation menu, select Settings.
3. Click Meeting tab.
4. Under In Meeting (Basic), click the Sound notification when someone joins or leaves toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
6. If you enabled the setting, below Play sound for, select one of the following:
   
   • Everyone: The host and all the participants in the meeting and Personal Audio Conference (PAC) can hear the chime sound.
     
     • Note: The host and participants will hear a chime and telephone recording regardless of their audio device (computer or telephone audio).
   • Host and co-hosts: Only the host or co-hosts of the meeting, webinar, and Personal Audio Conference (PAC) can hear the chime sound.
     • Note: The host will only hear the telephone recording if they're also using telephone audio. If the host is using computer audio, they will hear a chime sound instead.
7. (Optional) Below When someone joins by phone, select Ask to record their voice to use as the notification so that participants who join by telephone can record their name. This telephone recording will play back to the host and participants depending on the settings above.
8. Click Save.

Note: For webinars, only the host, alternative hosts, and panelists can hear the sound notification when they join the webinar. Attendees will not hear the sound notification.