Zoom Rooms can be invited to meetings with Skype for Business, Microsoft Teams, WebEx, GoToMeeting, Fuze, Google Meet or BlueJeans and join the meeting with one click. This may be useful for companies migrating to Zoom from other video conferencing solutions or who work with vendors and customers who use third party meeting services.
For Skype for Business and GoToMeeting, customers need to configure a third-party interop service, such as Polycom RealConnect or Pexip for Skype for Business, or GoToMeeting InRoomLink. As long as the third-party host’s meeting invitation includes a SIP address for interop dialing, Zoom Rooms will be able to access the third-party meeting details from the invitation that will allow the Zoom Room to generate a one-touch join button for the third-party meeting.
Customers who have Skype for Business or GoToMeeting but do not have the interop services above can join as audio-only participants. The Zoom Room will show a button to join the audio conference with one click. This requires a Zoom audio conferencing plan with call-out enabled. Participants in the room can join the third party meeting from a computer and share their screen to the room display to view content or receive video. Learn how to share your screen in a Zoom Room.
This article covers:
Note: Zoom Phone and third party SIP integrations cannot be used for audio-only dial-out.
To enable Microsoft Teams interoperability, see our article.
To enable Google Meet interoperability, see our article.
Zoom Rooms can join Cisco Webex meetings by adding the Zoom Room to the Cisco Webex invitation or by entering the Cisco Webex meeting ID. Enable interoperability for Zoom Rooms, then check the box next to Show Webex meeting button on home screen to display a Cisco Webex join button on the room controller or touch display, if desired. After enabling interoperability, a Zoom Room with a calendar integration will automatically parse calendar events for Cisco Webex meeting details.
These steps, in an addition to the ones above, need to be taken to join Fuze meetings.
Send the room a calendar invite that includes the third-party service’s meeting information including the SIP/H.323 address and meeting ID.
On the Zoom Rooms controller, tap Home then find the meeting invite and tap Join to call into the meeting from your Zoom Room.
Note: Ensure that you have the prerequisites. This feature requires the service configured on the third-party meeting service (Polycom RealConnect, Pexip, or GTM InRoomLink).
Send the room a calendar invite that includes the third-party service’s meeting ID.
On the Zoom Rooms controller, tap Home then find the meeting invite and tap Join Audio to call into the meeting from your Zoom Room.
Once joined into the meeting, you will have audio controls on the Zoom Room controller.
If you do not have a Join button for a third party meeting in the meeting list, confirm that Support Interoperability for Zoom Rooms is enabled for the room and that the calendar integration for the Zoom Room is configured properly.
If are experiencing other issues with a Microsoft Teams meeting, you can send a problem report to Microsoft: