Zoom Events users have an events portal that allows them to easily access their upcoming, current, and previous events. This page also allows special roles to view their assigned sessions.

From the events portal, attendees can view their event ticket details, view event information, and join the event lobby.

From the events portal, special roles can start practice sessions, view their upcoming events/sessions, and view/edit their bio or sessions (if invited).

Notes:

• If a speaker is invited to edit a session, and the event is still in the Draft state, the speaker will see the event as part of the event list on their Upcoming Events page.
• If you keep scrolling, you will be directed to the Zoom Events networking Connections page, where you can view all your added connections and connection requests.
• Guest users can register for paid Zoom Events and will receive the same payments and billing experience as other Zoom Events users. After authenticating their email, they will receive a ticket confirmation email and can access the Events Portal.

This article covers:

• How to access the events portal
  
  • View your event ticket
• How to view your special role sessions
• How to manage your events portal functionalities
  • View the Special Roles label
  • View event card actions
• How to view your connections
  • Use Event Staff Chat

Prerequisites for using the events portal in Zoom Events

• Basic, Pro, Business, Enterprise, or Education account
• Zoom Events Unlimited license or Zoom Events Pay Per Attendee license (host only)

Note: For attendee access to the latest Zoom Events and Webinar features, we highly encourage attendees to update to the latest version of the Zoom desktop client/mobile application.

How to access the events portal

1. Sign in to Zoom Events.
2. In the top-right corner of the page, click Events Portal.
   You will be directed to your landing page.
3. On your profile page, click the Previous Events, Today's Events, or Upcoming Events tab.
   Your events will appear.

View your event ticket

1. Access the events portal in Zoom Events.
2. Click the Previous Events, Today's Events, or Upcoming Events tab.
   Your events will appear.
3. On an event, click the ticket icon.
   You will be directed to the event's ticket details page, where you can view event information and special-role information (if applicable).
4. (Optional) On the ticket, click Go to Events Portal to return to the events portal.

You can also join the event lobby with your ticket.

How to view your special role sessions

On the events portal, you can easily access all your assigned sessions.

1. Access the events portal in Zoom Events.
2. Click the Previous Events, Today's Events, or Upcoming Events tab.
   Your events will appear.
   Note: The events where you're assigned a special role will have the Special Role label on the event tile.
3. On an event card, click the View My Sessions button.
   A pop-up window will appear and display all your upcoming sessions.
4. In the pop-up window, view your session name and your role.
5. (Optional) At the top of the pop-up window, click the filter icon , then select the special roles that you want to filter.
6. (Optional) If you have multiple events as a special role: at the top of the pop-up window, click Switch your event as the special role to switch between events that you are assigned a special role.
7. (Optional) In the bottom-left corner, click Export My Sessions via Itinerary.
   You will be directed to the event itinerary.
   1. In the top-right corner, click Export to Itinerary as ICS File . 
      Your schedule of sessions for the event will be downloaded as an ICS file, which you can then apply to your personal calendar.
8. (Optional) Click the following buttons to take further action:
   • Edit: Edit your session details.
     Notes:
     • You must be granted editing permissions by the host before you can edit your session details.
     • After a host makes updates to your submitted speaker edits, an Updates label will appear on the View My Sessions button of the event with the sessions you edited; this indicates that you have a notification. When you click the button, you will see a notification banner that displays if the host has reviewed, approved, or rejected your edits.
   • Start: Start your session.
     Note: If a user is assigned alternative host permissions in the session, the primary button will be Start.
   • Join: Join a meeting as a panelist or attendee.
     Notes:
     • If a user is assigned as a panelist or attendee in the session, the primary button will be Join.
     • When a session is published but hasn’t started yet, and the user doesn’t have permission to start a session, the Join button will be greyed out.
   • Start Practice Session: For webinar sessions, start a practice session.
   • Watch recording: Watch the recording of an event.
     Note: When the event lobby closes, special role users cannot enter the closed lobby to view recordings.

How to manage your events portal functionalities

View the Special Roles label

If you are assigned a special role, after you access the events portal on Zoom Events, you can view your assigned sessions. When sessions are assigned to you, they will have a Special Role label.

Additionally, when you join the lobby and view your sessions in the Sessions tab, this label will appear on events that you’re assigned a special role.

View event card actions

Before event

After you access the events portal on Zoom Events, you can view your sessions and event details.

For special role users, on each assigned session, you can click View My Sessions or Join Lobby to join the event lobby earlier so you can start practice sessions.

During event

On the day(s) of the event, your current sessions will appear in the Today's Events tab. In the tab, you can click Join Lobby on the event cards.

For special role users, on the day(s) of the event with your assigned sessions, your current sessions will appear in the Today's Events tab. In the tab, you can click Join Lobby or View My Sessions on the event cards.

After event

After the event has occurred, your past sessions will appear in the Previous Events tab. In the tab, you can choose to Watch Recordings of the past event, or, if you're a special role user, you can click View My Sessions.

How to view your connections

If you keep scrolling down the Events Portal, you will be directed to the Zoom Events networking Connections page, where you can view all your added connections and connection requests.

1:1 chat and Event Staff Chat are also available before, during, and after an event in this section. Attendees can initiate 1:1 chat conversations through Zoom Events networking profiles in the Events Portal with their connections before and after an event. This allows persistent 1:1 chats across the event. 

Learn more about connecting with Zoom Events attendees.

Use Event Staff Chat

If you are a special-role user for multiple events, you can access Event Staff Chat. Event Staff Chat is a space for special-role users to facilitate extra communication, before, during, and after the event through the Events Portal.

These chats have the event titles in the chat channel label. These chat channels can be found above the 1:1 chats in the chat panel.