Upgrading the Zoom for Salesforce app


You can upgrade the Zoom for Salesforce app to get the latest features and functionalities. 

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Accounts using the Zoom for Salesforce app can begin migrating to the new Zoom for Salesforce Lightning app, which will be supported long-term and supports additional Zoom products, including Zoom Meetings, Zoom Webinars, Zoom Phone, Zoom Contact Center, and Zoom Events. 

Learn more about how to migrate Zoom Meetings records, Zoom Webinars records, and Zoom Phone records in order to maintain historical records for interactions with contacts and leads. 

This article covers:

Prerequisites for updating the Zoom for Salesforce app

How to check the Zoom app version number

  1. Sign in to your Salesforce account.
  2. Access Setup then Installed Packages
    The Zoom app will display the version number.
  3. Compare the installed version number with the Zoom App version listed in App Exchange. Under the Additional Information, the current version number is listed.

How to upgrade the Zoom app

  1. Access the Zoom app in App Exchange.
  2. Click Get It Now.
  3. Continue through the installation process.
    Note: If you previously installed the app for Admins Only and wish to give access to all users, you can continue through the installation process and select Install for All Users.