Release notes for Zoom Webinars Plus and Events

Zoom provides up-to-date release notes for Zoom Webinars Plus and Zoom Events. This article contains information about recent changes to the Zoom Webinars Plus and Events platform, including new and enhanced features, updates to existing features, and bug fixes. In addition, you can find information about upcoming changes (if available) and see a full history of updates made in the last two years.

Note: API release notes only appear on the Zoom Marketplace website.

Upcoming

Details about upcoming releases will be posted as they become available.

Released

November 29, 2025

New, enhanced, and changed features

November 17, 2025

New, enhanced, and changed features

October 20, 2025

New, enhanced, and changed features

September 22, 2025

New, enhanced, and changed features

August 25, 2025

New, enhanced, and changed features

August 18, 2025

New, enhanced, and changed features

July 14, 2025

New, enhanced, and changed features

 

Type	Feature title	Description	Platforms
Attendee features
New or enhanced feature	Enhancements to track filtering for multi-session events	Attendees can select only one track at a time when filtering sessions in multi-session events. The selected track is visually highlighted, making it easier to identify which track is currently active. Users can see all selected filters, including tracks and tags, whether the filter menu is open or closed. The improved track filtering system helps attendees find relevant content more efficiently while maintaining the ability to assign multiple tracks to individual sessions.	Web portal
New or enhanced feature	Enhancements to post-event experience	Users accessing Zoom Events after an event has ended will see a streamlined interface focused on session recordings. The lobby and sessions tabs no longer display non-session events, date and time information, virtual/hybrid tags, or the Hide ended sessions toggle. The Itinerary tab and streaming notifications have been removed from the post-event view. Users will no longer see options to pair with Zoom rooms or join via the Zoom app when accessing recorded content. These changes create a cleaner interface for accessing on-demand event content.	Web portal
Event setup features
New or enhanced feature	Duplicate existing emails in email management	Hosts can duplicate any existing email template in the email management section to create multiple versions of the same email type. The duplicated emails retain all functionality of the original template, including content editing, recipient settings, and trigger configurations. All duplicated emails are created in draft state and require publishing to become active. This feature enables hosts to create multiple variations of reminder emails or send different confirmation emails based on ticket types without starting from scratch.	Web portal
Events features
New or enhanced feature	Enhancements to event list page for mobile experience	Users accessing Zoom Events on mobile devices can navigate through a modernized event list interface that matches the platform's latest design language. The updated page includes an enhanced image loading, preventing performance issues with large event lists. When recordings are available, users can directly access them through dedicated join links, streamlining the playback experience. The interface supports seamless navigation between current and past events, with intelligent filtering of lobby-close events to maintain a clean view. These improvements deliver a more cohesive and efficient mobile event browsing experience.	iOS Android
Hub features
New or enhanced feature	Update to professional services link	Hosts can access an updated Request professional services option under the Event portal help section. When users click the link, they are directed to a dedicated page showcasing available services and partners that can help enhance their user experience.	Web portal
New or enhanced feature	Enhanced content discovery with unified search functionality	Attendees can search for content directly from the content hub main page. The search functionality covers all types of content, including upcoming events, recurring events, multi-session events, webinar replays, and channel videos. When performing a search, attendees are directed to a comprehensive view all page that displays matching results across different content categories. The search results include both past and upcoming events, making it easier for attendees to find relevant content in one centralized location. This enhancement helps attendees quickly locate specific content that matters to them.	Web portal
Licensing features
New or enhanced feature	Enhancements to concurrent event management in SaaS hub	Event organizers can run concurrent events across multiple Zoom Events Unlimited  (SaaS) hub within the same account, leveraging a shared concurrency pool. The total number of simultaneous events allowed equals the number of licenses owned by the account. This means users can host events across different hubs without needing specific license assignments from admins. Account admins can monitor concurrency usage, receive notifications about scheduling conflicts, and manage concurrent event capabilities if needed. This enhancement offers greater flexibility and efficiency, enabling teams to collaborate and run multiple events simultaneously across the organization's hubs.	Web portal
Payments & Billing features
New or enhanced feature	Payment dashboard metrics for event insights	Hosts can access comprehensive payment metrics across all their events in a centralized dashboard in the event level. The dashboard provides detailed information about paid event registrations, transaction details, and money movement status. Hosts can view fee and tax breakdowns across different payment providers, track monetization performance, and monitor registration metrics. This consolidated view enables hosts to efficiently manage their event financials and perform reconciliation tasks. The payment dashboard streamlines financial tracking and reporting for event organizers.	Web portal
Video On Demand features
New or enhanced feature	Q&A interactions for video on demand	Hosts can enable Q&A functionality to transform one-way video experiences into interactive sessions. The feature includes a comprehensive management interface where hosts can view question details including user information, associated videos, and channels. Viewers must authenticate through Zoom or SSO to participate, and they have the ability to report inappropriate content. Questions are displayed chronologically by recency, and hosts can edit their answers at any time. Hosts receive detailed analytics reports showing question volume across videos and channels, with metrics available in the Hub overview section.	Web portal
New or enhanced feature	Enhancements to poll and quiz for video on demand	Hosts can create and schedule polls or quizzes to appear at specific timestamps during video on demand (VOD) playback. Poll and quiz settings include options for mandatory or optional participation, anonymous responses, and result sharing after submission. Hosts can enable or disable these interactions at the channel level, controlling whether polls and quizzes appear during playback. They can reuse polls and quizzes from the original event session and view consolidated response data from both live events and VOD playback. When enabled for channels requiring authentication, user response data includes account details unless anonymous mode is selected. This feature brings interactive engagement tools from live events to the VOD experience.	Web portal
New or enhanced feature	Enhancements to lobby content with supplemental recordings and playback controls	When more than one recording is available, hosts can add multiple recordings to live or Simulive sessions through Event content  Session  Recordings of the event setup page. By default, the longest recording is selected, but hosts can replace it or add more. When multiple recordings are included, attendees see a list of available recordings when playback begins, allowing them to choose which one to watch.	Web portal
Webinar features
New or enhanced feature	Enhancements to simulive event scheduling with customizable delayed starts	Event organizers can manage the actual start time of simulive webinars independently from the scheduled time shown to attendees. Instead of setting unusual start times like 10:01 or 10:02, organizers can schedule the event for a standard time while controlling when content begins. The system supports both preset delayed starts and manual initiation options. Hosts maintain full visibility of start time settings through the event dashboard. This feature helps create an organic feel to virtual events while accommodating late-joining attendees without displaying unconventional start times to participants.	Web portal

June 16, 2025

New, enhanced, and changed features

May 19, 2025

New, enhanced, and changed features

April 14, 2025

New, enhanced, and changed features

March 14, 2025

New, enhanced, and changed features

February 17, 2025

New, enhanced, and changed features

January 13, 2025

New, enhanced, and changed features

December 14, 2024

New, enhanced, and changed features

Resolved issues

November 16, 2024

New, enhanced, and changed features

Resolved issues

October 21, 2024

New, enhanced, and changed features

Resolved issues

September 16, 2024

New, enhanced, and changed features

Note: The Customizable offers and promo codes feature has been pulled from release due to issues with deployment and will be available in another upcoming release.

August 19, 2024

Changes to existing features

• Restrictions on authenticating for offers with bypass authentication enabled 
  If the Bypass authentication setting is enabled, there will be no way to authenticate for an offer. The Add offer capability will be unavailable. To use Authenticate for an offer, authentication at registration is required. This change ensures that users cannot bypass authentication and access offers without proper authentication, enhancing security and access control.
• Expanded file support and increased limits for lobby/sponsor resources 
  Event organizers can upload up to 50 files as lobby/sponsor resources, an increase from the previous limit of 5 files. Additionally, the supported file types for these resources have been expanded to match the file types allowed for webinar resources.
• Consolidate role addition and invitation emails
  The role addition email and the existing role invitation email are consolidated. The role addition email is controlled by the invitation email configuration, eliminating the need for a separate email. This simplifies the email communication process and provides a unified experience for managing roles within the Zoom Events and Sessions platform.

New and enhanced features

• Analytics features
  • Trend charts for analyzing event engagement metrics
    Hosts can analyze event engagement through trend charts that display conversion rates from registrant to attendee, average registrants by month, average attendees by month, average live attendance by month, average on-demand attendance by month, and average live attendance duration by month. The data is aggregated at the hub and account levels, providing a comprehensive view of event performance over time. This helps hosts gain insights into event performance and engagement trends.
  • Enhancements to order report ticket type and email exposure 
    The transaction order report for Zoom Events displays the ticket type name instead of the Normal value. Attendees' email addresses are also always included in the report, providing hosts with the necessary transactional data for their events, regardless of whether attendees have a Zoom account.
            
• Attendee features
  • Improved attendee experience with content hub
    Attendees can explore a centralized content hub that provides easy access to event content, updates, and interactive features. The platform facilitates interactions and content sharing among attendees, exhibitors, and sponsors. Attendees can discover relevant content, engage with others, and stay connected throughout the event, creating a more immersive and engaging experience.
  • Standardize survey entrance and landing location
    Attendees can click the Take survey button in the email to be directed straight to the survey detail page. If the survey hasn't been completed, the survey information will be displayed. If the survey has already been completed, the existing You have filled the survey page will be displayed. This standardizes the landing location for all event types and cases when clicking the survey link in the email.
            
• Developer features
  • Increase daily recurring session limit to 3 sessions
    For recurring sessions with the recurrence type set to DAILY, hosts can schedule up to 3 sessions per day by setting the daily_sessions_count field to a value between 1-3. Previously, the daily recurring session limit was 1 session per day. This enhancement allows hosts to create more recurring sessions in a single day, providing greater convenience and flexibility.
  • List API for retrieving list of session reservations
    Hosts can retrieve a list of session reservations for a given event using the list API. The list API contains the attendees' emails, session names, and session IDs for each reservation. This enables hosts to easily access reservation data and automate tasks like sending pre-session notifications or updates to attendees.
            
• Event setup features
  • Enhancements to targeted offers for event registration
    Hosts can create customized registration links with specific ticketing options and registration requirements based on criteria like location, user identity, and custom questions. They can map these criteria to different ticket types and registration fields, enabling a personalized registration experience for various attendee segments.
  • Streamlined ticket management and targeted user segmentation 
    Hosts can control which tickets are displayed in the registration form for different user segments. They can select tickets to offer for general registration or enable advanced registration controls for more complex use cases. With advanced controls, hosts can define custom criteria, including email and domain lists, to segment users and display different ticket options. Ticket-level domain and email constraints are removed, allowing hosts to customize ticket selection based on user attributes. Registration date and time are set at the link level, with ticket dates and times bounded by the link settings.
  • Improved visibility and accessibility for oversell feature 
    For free events, the Oversell toggle is automatically expanded and visible by default. This change makes the oversell feature more prominent and easily accessible for hosts. Hosts can quickly enable or disable overselling for an event. The ability to oversell events provides hosts with greater flexibility in managing registrations and attendance.
  • Automatic browser-based event and session survey triggering 
    Hosts can configure the ability to automatically have the event survey open in the attendee's browser when the event ends or when the attendee leaves the event. This functionality applies to single-session events (meetings and webinars) and recurring events. Multi-session events are not covered at this time.
  • Ability to customize event host and branding details for session lite events 
    Hosts can update the Organized by field for their event, reflecting the accurate organization or individual hosting the event on session lite events. Additionally, hosts can add their company logo, which will be prominently displayed in the registration header. This feature allows hosts to personalize their event's branding and hosting information, providing a more tailored experience for attendees.
  • Improvements to event landing page visibility and access 
    Hosts can enable the event landing page in the event creation setup and the Links & Event Access page. Enabling this feature allows both registration and the landing page to be accessible. The landing page's visibility in the left navigation is conditional based on whether it is enabled or not. To improve the relationship between the landing page and registration, the breadcrumbs have been enhanced to display the link type. These changes simplify the setup process and provide better access to the landing page when needed by hosts.
  • Improved session identification for surveys
    When adding a new session survey, the session name and its corresponding date and time will be displayed. This enhancement allows hosts to easily identify the specific session they are creating a survey for, especially when there are multiple sessions within an event. By providing the date and time along with the session name, hosts can avoid confusion and ensure they are targeting the correct session for their survey.
    Note: If there are multiple sessions in the event, this rule will apply.
  • Enhancements to Zoom Events Chat Compose and Email Compose with Zoom AI Companion 
    All text generation in Zoom Events using AI companion is upgraded to 2 new text generation models. Event hosts can go to any text input box in Zoom Events setup or emails and input a prompt. The generated outputs will return from the updated text AI models. Hosts will receive 4 responses each time; 1 response comes from one model, and 3 responses come from another. There is resiliency if a single model has an outage or slow performance, and the likelihood that hosts get a useful response on the first try is increased. Additionally, when hosts submit a prompt, 4 responses are returned within 5-10 seconds.
            
• General features
  • Autoplay recordings from event lobby and detail pages
    Attendees can automatically play recordings after clicking a Watch recording in the event lobby or on the event detail page. The corresponding recording plays automatically on the popover window. Additionally, Video On Demand (VOD) users can enable or disable autoplay when configuring a Zoom Events channel. When enabled, the video starts playback automatically once the web page is loaded. When disabled, the video displays its thumbnail image with a Play button.
  • Watch Zoom Events recording playback with AI-powered smart chapters 
    Hosts can provide an enhanced recording playback experience for attendees in the event lobby by integrating AI-powered smart chapters. Attendees can navigate through longer recordings using automatically generated smart chapters that provide an overview of the content. The recording player incorporates smart chapters if the feature is enabled on the account.
  • Enhancements to Zoom calendar integration for Zoom Events 
    For Zoom Events, events are directly written to Zoom Calendar for Zoom account users, eliminating the need for third-party calendar integration. Attendees must confirm registration or join the lobby before events are added to their calendars. Hosts, special roles, and pre-registered attendees receive calendar invitations upon email delivery. Zoom account users and one-time password (OTP) users have events defaulted to their Zoom Calendars with private invitations. This feature is based on event ID and join link, preventing event redundancy. This enhancement promotes a unified event management experience within the Zoom platform.
            
• Host features
  • Support for no-authentication attendee data in Zoom Events 
    No-authentication attendee data is available for Zoom Events. Attendees joining events without authentication will have limited access to features like chat, profiles, networking, expo, and session reservation. Their display name will be appended with "(guest)". If the email address has another ticket, they cannot access sessions assigned to that other ticket. Zoom will share the no-authentication attendee's join history and inputs with the event host, but will not store any data generated during the no-authentication join. This prevents the merging of data between non-authenticated and authenticated identities for the same attendee.
  • Improved direct join invitation with supplemental join methods 
    Hosts can access additional join methods for their sessions directly from the Direct Join Link management UI. In addition to the direct join link, hosts can copy the meeting ID, passcode, and PSTN/SIP/H.323 dial-in details to include in their invitations. This ensures that attendees have multiple options to join the session, accommodating their preferred joining method.
            
• Hub features
  • Enhancements to content hub visibility
    Event organizers can easily access the content hub after publishing an event or on-demand video (VOD). When publishing, a link to the content hub is provided under the Publish to hub panel. Furthermore, the VOD and event listings on the hub page have clickable links in the Publish to hub column, directing organizers to the respective content hub. This streamlined workflow enhances the visibility and accessibility of the content hub, ensuring a seamless experience for organizers managing their virtual events and on-demand content.
  • Enhancements to Video On Demand channel authentication flow 
    Attendees can authenticate and register for Video On Demand (VOD) channels without leaving the channel landing page. When accessing a video that requires authentication, they will be prompted to sign in to Zoom or provide an email one-time password (OTP) in the same browser tab. If registration is required, the registration form will also be displayed in the current tab. Upon completion, attendees are returned to the channel landing page.
            
• Integration features
  • Manual resync option for Pardot integration in Zoom Events 
    Event hosts can manually trigger a resync of the Pardot integration for a Zoom Event or Session. This resync pulls all the latest registration and attendance data from Zoom Events and pushes it to the connected Pardot account. Hosts can access the Resync button on the Pardot configuration page within the Integrations tab of the event or session. When initiated, the resync process updates mapped Pardot lists with registrants, attendees, and absentees, generates session-level lists if configured, re-pushes external activities related to registration and attendance, and syncs the mapped join link field. This manual resync capability allows hosts to ensure data synchronization between the two platforms as per their requirements.
  • Tracking recording watched activity in HubSpot custom object 
    The HubSpot custom object is updated to include a new field called Recording Watched to track when attendees watch event recordings. The system checks the event report regularly to identify recording watched activities and generates custom object records for those activities. If a recording is watched and the custom object hasn't been generated yet, a new record is created with the corresponding details. If the contact attended the event live and has an existing custom object record, that record is updated with the recording watched details. Separate records are created for each session watched, allowing event organizers to target attendees based on their specific recording viewing behavior.
  • Add recording watched event to HubSpot contact timeline
    When a contact watches a recording for an event, a new timeline event called Recording watched is created in their HubSpot contact timeline. The timeline event includes the event name, event date, session name, session type, and the contact's attendance duration. This feature enables marketers to engage and target event attendees based on their on-demand recording viewing behavior, providing insights into their level of engagement and interests.
            
• Licensing features
  • Improved asset transfer process with detailed status tracking 
    Account owners and admins can transfer assets more accurately during upgrade or downgrade scenarios. Metering adjustments have been implemented, and accurate and specific transfer status messages are provided. This ensures that admins have a clear understanding of which assets have been successfully transferred and which ones may have failed due to restrictions. The improved process offers a seamless and transparent experience during asset transfers.
  • Improved license compatibility checks for converting meetings and webinars to sessions 
    Account owners and admins are provided with warnings if they attempt to convert a meeting or webinar from the web portal to a session in Zoom Events or Zoom Sessions, and the license sizes are incompatible. The warning is displayed between the existing modals, after entering the event ID and before selecting the hub and confirming the conversion. This prevents issues where the session capacity is lower than the original meeting or webinar due to a smaller license size.
    Note: The conversion will not upgrade the Zoom Sessions license to match the larger meeting or webinar license.
  • Enhancements to license and feature visibility for event hubs 
    Hub users can view the license plan information for their event hubs, including the license name, type (Zoom Events/Zoom Sessions Unlimited or Pay Per Attendee), and capacity. This transparency helps users understand the features and capabilities available to them based on their hub's license plan. Additionally, hub members can access a detailed breakdown of the feature suite under the Hub Settings section, categorized for easy reference. This enhancement ensures users have a clear understanding of the features they can leverage within their event hubs.
            
• Meeting & Webinar features
  • Poll/quiz library for Zoom Events
    Hub owners can use a dedicated poll library space within their Zoom Events hub to centralize the management of polls and quizzes for their hub. This library allows hub hosts to add polls created by the hub owner to their Zoom Sessions and Zoom Events.
            
• Meeting/Webinar features
  • Customize waiting room with event brand colors
    The waiting room will adopt the brand colors set for the event. The waiting room UI elements, such as the background, text, and other components, will be styled with the event's color scheme. This feature provides a branding experience for attendees, carrying over the event's visual identity from the registration page to the waiting room.
            

Resolved issues

• Minor bug fixes
• Security enhancements
• Resolved an issue with how emails are formatted for the Outlook client and email ICS recipient delivery, improving compatibility with the calendar attachments to allow them to be auto-added to the recipient's calendar.

July 22, 2024

Changes to existing features

• Deprecate recordings access on event landing pages
  The ability to embed recordings directly on the landing page has been deprecated. For unregistered users, a "View recording after registration" message will prompt them to register first. Registered users will see a "View recording in event lobby" message directing them to the event lobby to access recordings.
• Scheduled email invitations for attendee lists
  Hosts can add lists of attendees to receive email invitations and will be asked to confirm send upon uploading the invitation list. This update is currently limited to email invitations and does not affect email reminders.
• Enhancements to left navigation order
  In the event creation flow, the Communication section is placed higher in the left navigation menu, between the Special roles and Post event sections.
• Enhancements to event landing page
  Users can access the event landing page directly from the left navigation. If page builder configuration is available for the event, a link to access it will be provided on the landing page. This improvement addresses customer and internal feedback, making it easier to access and customize event details.
• Expanded file sharing capabilities for Zoom Events and Sessions 
  Zoom Events and Zoom Sessions support sharing JPG/JPEG, PNG, and PPT files in addition to previously allowed file types. The maximum number of documents that can be shared has also been increased from 5 to 50.
• Clarifying webinar access based on Zoom Events and Sessions license types 
  Hosts with a Zoom Events or Zoom Sessions PPA license can schedule meetings and webinars on the events portal. The PPA license is only offered for Zoom Events and Sessions, and is not available for the web portal. Hosts with a Zoom Events or Sessions Unlimited license can schedule webinars and access premium features on the web portal.
• Improved character limit visibility when creating resource links 
  When creating resource links in Zoom Events, hosts can view the character count and maximum limit for the title and description fields. This enhancement provides a consistent experience with the web portal, allowing hosts to easily track and manage the character limits. Previously, a red warning was displayed without specifying the character limit.
• Increase recurring sessions event limit to 3 sessions per day 
  Hosts can schedule and run up to 3 sessions per day for recurring sessions events. This is done by editing existing sessions or adding new sessions to an existing series. If a host attempts to schedule more than 3 sessions in a day, an error message will be displayed indicating that the maximum number of sessions has been reached. Session start and end times must follow the Zoom Events rules and not overlap. This allows hosts to run multiple recurring sessions in a day to accommodate different time zones or audiences.

New and enhanced features

• Attendee features
  • Enhancements to session join experience from lobby calendar reminders 
    For any ICS calendar links generated from the lobby, the join links will deep link into the session to remove navigation requirements from the attendees. These links allow attendees to land directly on the session detail page or join the meeting/webinar session. Attendees can join their desired sessions with minimal clicks, providing a smooth and efficient experience.
  • Improved recording playback experience with enhanced player 
    There are several enhancements to attendees' recording playback experience with the recording player. Attendees can minimize the player to a popover window and continue browsing while watching the recording. The player features transport controls, closed captioning options, and the ability to take surveys and provide feedback. Attendees can also make the playback window fullscreen, which will push out the transcript and recommendation list for an immersive viewing experience. These improvements provide a seamless and engaging way to consume recorded content.
            
• Developer features
  • Enhancements to event access link management
    Hosts can use the API to manage event access links. They can get a list of existing access links, create new links, update existing links, and delete links. The API enforces UI permissions, ensuring that only authorized users can perform these actions. Account owners and admins have the ability to manage access links for all events across all hubs. This streamlines the process of creating and managing events via the API.
            
• Event setup features
  • Introducing Page Builder
    Hosts can create custom registration pages for Zoom Events that match their brand and meet the unique needs of their event using a new drag-and-drop page builder. The page builder allows customizing the layout and components on registration pages. Registration pages will automatically inherit event branding, styling, and native components. Each content component supports the drag-and-drop function, the Duplicate button, the Delete button, the Text Spacer component, and the Button Divider component.
  • Customize browser favicon for branded event registration pages 
    Event hosts can upload a custom favicon image to brand and personalize the browser tab for their event registration page. The favicon will replace the default Z icon and be visible across major browser versions of Chrome, Edge, Firefox, and Safari. Supported image formats are JPG and PNG, with file size and dimension restrictions enforced. When duplicating an event, the custom favicon persists in the new event, ensuring a consistent branded experience.
  • Add survey component to post-event emails by default
    Hosts can add a survey component to post-event emails by default in Email Builder. This allows attendees to provide feedback on the event through a survey link included in the email. Hosts are notified that the survey link will only be included if the event is set up with a survey. This ensures attendees receive relevant information and provides hosts with valuable insights for improving future events.
  • Clarify email recipients and triggers within email area
    Hosts can view clearer information about who receives each email template and what conditions trigger the sending of those emails. The recipient details and trigger conditions have been updated with clarifying text in the email area. This provides more transparency into the logic behind when emails are sent out and to whom they are addressed.
  • Customizable countdown timer for event pages
    Hosts can add a countdown timer component to their event pages. The countdown timer will display the time remaining until the event starts. Hosts can customize the countdown timer's appearance, including the container color, font, font size, font color, radius, and padding. The countdown timer will automatically adjust and reflect any changes made to the start date and time.
  • Button component for page builder
    Event hosts can add a button component to their editing canvas in Page Builder. When configuring the button, they can choose to create a pop-up that opens a simplified builder with a single column and section layout. Hosts can drag and drop components into the pop-up canvas, configure them, and save the pop-up. They can edit, duplicate, or delete the pop-up from the button component. On the live event page, attendees can click the button to open the pop-up modal and exit it using the close button. This feature allows hosts to create dynamic event landing pages with interactive pop-ups.
  • Enhancements to location/map component
    Hosts can enhance event pages with a location/map component, providing detailed location information for attendees' in-person and hybrid events. When adding the component, hosts can enter an address and the map will dynamically display the location with address suggestions. The component offers customization options like container color, alignment, radius, padding, and scaling. It functions similarly to an image component for scaling and mobile view.
            
• Host features
  
  • Customize browser tab name for branded event experience
    Event hosts can specify the browser tab name/label for their event detail page instead of using the default Zoom name. In the page builder settings tab, hosts will see a Browser Tab Name option with a text input box to enter the desired name. The specified name will be displayed as the browser tab name for the event detail page, supporting standard alphanumeric and special characters. Changes made by the host will be immediately visible on the published page across all supported browsers. This allows hosts to brand and customize the browser experience to match their company website and event branding.
  • Ability to customize meeting ID and passcode per group join link 
    Hosts can choose a group join link and generate a meeting ID and passcode for it when an event has more than one group join link. The chosen link will have the meeting ID and passcode in an email. Hosts can switch the chosen link, and attendees will be taken into the event by the latest chosen link. This allows hosts to customize the meeting ID and passcode for different group join links.
  • Customizable display name terminology
    Hosts can customize the Display name field label to alternative names like "Screen name" or "Username" (using plain text including spaces, up to 20 characters and symbols allowed). This customization will be reflected in all attendee-facing forms and interfaces. If the Zoom Events web portal has a display name, it will continue pre-filling into Zoom Events and allow editing. In analytics reports, the customized name will be used as the column header. This allows hosts to better align the registration process with their event's requirements and branding preferences.
  • Sort sent emails by timestamp and export capability
    Hosts can sort their sent emails by timestamp, making it easier to locate and reference specific communications. Additionally, they have the ability to export the sent email list.
  • Add help center and support links to Zoom Events setup flow 
    Hosts can access help and support resources directly from the event setup flow. Zoom Events support links and articles will be integrated into the setup pages, enabling hosts to find relevant information and guidance as they create and configure their events. This enhancement provides hosts with easy access to valuable resources to ensure a smooth event setup experience.
  • Enhancements to embedding video on demand
    Hosts can create an embed change to get a script based on their configuration. They can embed the script on Zoom-approved websites, allowing their target audience to visit the website and play the embedded video on any browser. The target audience can access features enabled for the embedded video, such as closed captions, transcripts, Playmore widget, surveys, and other interactive features. They can also switch content from the Playmore widget.
            
• Hub features
  • AI image generation for event branding in content library and hub 
    Event organizers can generate and add AI-powered images within the content library and event hub to match their branding. They can customize the image generation by providing text prompts, selecting aspect ratios, and choosing between expressive or realistic styles. The generated images can be previewed, expanded, and added to the content library or applied directly to the event hub. This feature enables organizers to easily create visually appealing and on-brand events without requiring design expertise.
  • Enhancements to event management for canceled events
    Hub owners and hub hosts can cancel upcoming events. The canceled events will be sorted into the Canceled tab instead of the Draft category. Newly canceled events and all existing canceled events under the Draft tab will move over to the Canceled tab as well. This ensures consistent event management across all hubs.
  • Embed Video On Demand video list and player
    Hub users can embed the Video On Demand (VOD) video list and player onto external sites, with options to hide the search bar, sort dropdown menu, and video thumbnail. They can style the search bar text, sort dropdown text, search and sort bar background, video name, video date, and video list background. The video can play in a new window, alongside the list, or take up the entire list area. When playing, the video player background and video name are stylizable. All embedded components are responsive.
  • Bulk image matching for speakers and sessions
    Hosts can bulk-match speaker images and session images from the hub content library. They can upload speaker images and session images to the content library and reference them during bulk upload. The platform will match speaker names and image names, automatically updating speaker photos and company logos, if matched. Hosts can include an optional image column in their CSV upload and reference images in the content library. A default aspect ratio crop is applied if the image doesn't match the specified ratio, requiring manual adjustment by the host.
  • Improved video embedding with public and private options 
    Zoom Video On Demand (VOD) users can choose between public and private video embedding. Public embed allows viewers to access the video without registration or authentication, while private embed requires registration and uses a cookie to track unique viewers. VOD users can customize the style, enable/disable autoplay, and deploy surveys for both options. For public embeds, unrecognizable viewers receive the survey invitation at every watch. For private embeds, recognized viewers only receive the survey invitation once. This feature provides greater control over video accessibility and viewer tracking.
            
• Integration features
  • Zoom Events HubSpot integration Timeline Events for Registration, Attendance, and No Shows 
    Hosts can create timeline events in HubSpot for registration, attendance, and no-shows. When a contact registers for an event, a Zoom Event Registered timeline event will be created with details, such as the event name, date, and type. When a contact attends a session, a Zoom Events Attended timeline event will include the session name, type, duration, and other details. A Zoom Event No Show timeline event will be generated for contacts who registered but did not attend any sessions. These events work for all event types and sessions and trigger at the appropriate times. Hosts can build contact lists and segments based on event activity without workflows by filtering on these new timeline events.
  • Send join links through content service for the Eloqua integration 
    Hosts can send the event join link through a content service. This Eloqua cloud service (also called cloud content in Eloqua) is called Zoom Join Link. The cloud content is visible in the Eloqua email builder and landing page builder. Eloqua marketers can drag and drop the component to the email or landing page canvas. Hosts can configure the cloud content and add the meeting ID, webinar ID, event ID, and the display text of the join link. When the email is sent or the landing page is loaded, the correct unique join link associated with that Eloqua contact is displayed.
  • Add mappable external ID field to the custom object in Eloqua 
    Hosts can add an external ID to the attended feeder in Eloqua. The external ID will be added to custom objects that are generated by the integration. Additionally, this external ID can be used for reporting and management.
  • Enhancements to recording watched activity for Pardot
    Hosts can track and view event attendees who watched the recording after the event. When the Sync external activities checkbox is selected in the Pardot configuration, Zoom Events will send the external RecordingWatched activity to Pardot in addition to the Registered and Participant activities. This activity is triggered as soon as an attendee watches a recording, even if the event is still ongoing for a multi-session or recurring sessions event. This allows hosts to follow up with attendees who engaged with the event content.
  • Enhancements to Pardot integration for recording views
    The Pardot integration for Zoom Events includes a Recording watched list mapping option. Event hosts can map this list type to a Pardot list of their choice. Prospects who watch the on-demand recording of an event will be automatically added to the mapped Pardot list, using their email address for matching. For single-session events, prospects are added after the event ends and they watch the recording. For multi-session or recurring events, prospects are added as soon as they watch the first recording, regardless of the overall event status. This enhancement helps event hosts capture leads from both live and on-demand attendees.
  • Manual re-sync of Zoom Events data to Marketo
    Event hosts can click the Resync button on the Marketo configuration page for an event or session to manually re-sync all registration and attendance data between that event and Marketo. The re-sync updates registration data, Marketo lead fields, program member status, and join links. It also generates custom object records for attendance and captures any on-demand watch activity after the event ends. This ensures accurate and up-to-date data synchronization between the two platforms, even for larger events.
  • Improved event and VOD landing pages with calendar view
    The event and Video On Demand (VOD) landing pages display a maximum number of events and VODs without requiring attendees to click See more to expand the content. When filtering for specific content types, the filtered results automatically load all available items. A calendar view has been added for more effective content filtering and discovery.
            
• Meeting & Webinar features
  • Customize session wallpapers for branding and personalization 
    Admins and event organizers can upload custom wallpapers for webinar and meeting sessions. These wallpapers are stored at the hub level and shared across events within the same hub. Account owners and admins can set default wallpapers. Hosts can select from the default wallpapers and choose to have the wallpaper fit the 16:9 aspect ratio or fill the entire background. Hosts and co-hosts can change or alter the session wallpaper from the Zoom app during an ongoing webinar session. This feature allows for consistent branding and personalization across different session types.
            
• Zoom Sessions features
  • Automatically open survey at event end or exit for single-session events 
    Hosts can enable or disable the option to automatically open the event survey in the attendee's browser upon event completion or when the attendee exits the event. This feature is available for single-session events (meetings and webinars).
  • Simplify registration with optional features for all event types 
    Hosts can simplify the registration process by starting with a basic setup and optionally adding more features as needed. The default registration will not include source tracking or geoblocking, unless an India block is applied. New hosts will have all Registration Requirement features disabled by default, except for custom registration forms. Existing hosts can keep their current settings or modify them. Tooltips have been added to provide information about the available sub-features, giving hosts greater control over the registration experience for their events.
  • Allow bulk upload of panelists for session-lite events
    Hosts can add panelists through a CSV upload for Zoom Events and Sessions (ZE). The CSV will contain a Name and Email column, and the first and last names will be combined into the Name field. If there are email conflicts, only one entry will be added. If there's a conflict with an existing user, the original user will be replaced with the updated name. After uploading, a success message shows the number of roles added. This allows hosts to quickly add multiple panelists to a session.
            

Resolved issues

• Minor bug fixes
• Security enhancements

June 17, 2024

Changes to existing features

• Remove the Event Detail Page tab from the event creation setup navigation menu 
  Users can now customize the event landing page directly from the registration link under Links and Event Access. The left navigation for registration and lite events has been standardized, removing the need to navigate separately to the event detail page. Change history tracking has been updated to reflect this workflow enhancement. If the page builder is available, users will be redirected to it for a seamless editing experience. Otherwise, they can access the existing event detail page configuration with breadcrumbs for navigation. This change simplifies the process of customizing the event landing page, reducing the need for hosts to switch between multiple sections.
• Changes to recurring sessions events ICS file
  For recurring session events following a recurring schedule, the ICS file will be simplified to improve compatibility with email providers. This will improve the rate of auto-added calendars for Google for recurring events. There is no change to the attendee experience, and the generated ICS file for recurring sessions events will have a single entry instead of multiple entries. This will only impact recurring sessions events that are on a recurring schedule. If the host customizes the schedule, this will not have an updated behavior.

New and enhanced features

• Admin features
  • Cloud recording settings for Zoom Events
    Account owners and admins can enable or disable cloud recording independently for each Zoom Events session type. These settings allow admins to enable recording for webinars without allowing recording for regular meetings. The separate settings can be configured at the account, group, and user levels. This provides more granular control over recording permissions. Previously, the recording setting applied to all session types together.
    Note: This feature will be rolling out to accounts over the next months and will be fully available to all users on July 15, 2024.
            
• Analytics features
  • Improvements to custom reporting and query builder for Zoom Events 
    Event organizers can customize the report builder for Zoom Events and Sessions. The report generation query allows users to view the condition values in the Filters Applied section. Furthermore, the register date column has been added to the column selector, enabling organizers to include this information in their downloaded CSV reports. The view-only mode has been removed, and clicking the report name opens the Edit mode. The UX experience is enhanced by auto-selecting the only option for Zoom Sessions and showing only columns that apply to the selected filter.
            
• Event setup features
  • Enhance email management by integrating speaker reminder email
    Hosts have more control over all event-related communication, including reminder emails. This helps ensure that the special role reminder email is visible within the Other Emails section of the email management system. Additionally, there is no editing for these email types at this time.
  • Track email builder changes and email management in event change history 
    The email builder and email management changes are included in the event change history. This expanded visibility allows admins to effectively monitor and audit modifications to email templates and settings.
  • Enhanced automated approval flow for registration forms
    Hosts can view, add, delete, and export the allow list for automated approval flow on registration forms. This provides more control and flexibility in managing the allow list.
  • Enhancements to recurring sessions scheduling
    Hosts can see updated event cadences when the original cadence has been modified. They also receive a warning message if editing all sessions will overwrite any previously added sessions. The event end date is automatically updated to the last session end date in the series.
  • Enhancement to event detail page for single session full events 
    Hosts can move the rich text description field for single-session full events to the session section of the setup flow. Helper text is added to let customers know that the information will be used in the detail section of the lobby. This enhancement improves the event setup experience for single session full events.
  • Set default event access permissions for registration and group join 
    Hosts can set their default permission settings for event registration and group join separately. The registration authentication settings will match the event access and contain any allow lists. The join authentication settings will also match the event access and contain any allow lists. The default settings will be applied to newly created events within the hub. This allows hosts to customize the default event access settings to better suit their use case and prevent mistakes.
  • Customizable survey invitations for Zoom Events
    Event hosts can customize the survey invitation for attendees when adding external surveys to their Zoom Events. They can curate the headline, body copy, brand logo, and call-to-action buttons on the invitation. Additionally, event hosts can apply the same customizations to the Zoom survey invitation, maintaining a consistent style. This feature enables event hosts to tailor the survey experience to their branding and event theme.
  • Duplicate moderator roles when duplicating Zoom Events
    Event organizers can duplicate the moderator roles when duplicating an event. After duplication, the moderator roles are duplicated along with the event details. This allows for consistent moderation across duplicated events.
            
• Host features
  • Enable single-choice required registration question
    Hosts can create a multiple-choice registration question with only one answer option available. This single-choice question can be set as required, making it mandatory for attendees to select the provided option to successfully register for the event. Additionally, hosts can include instructions or terms that attendees must acknowledge by selecting the sole option. This feature provides hosts with greater control over the registration process and ensures attendees review and accept any necessary information or agreements.
  • Customize collectable attendee information
    Hosts can opt out of collecting registrants' last names and customize the terminology for the first name field. When the last name is not collectible, the platform will auto-fill a placeholder value, which the host can customize. Instead of first and last names, hosts can require attendees to enter an alternative identifier, such as a username or handle, during registration. Attendees will be identified by this alternative identifier in the participant list and event reports.
            
• Hub features
  • VOD and simulive upload controls
    Account owners and admins can separately enable or disable VOD and simulive upload capabilities for specified accounts. VOD and simulive upload controls are decoupled for better control and management.
  • Customize hub page header
    Hosts can customize the hub page header for their Zoom Events. They can choose to display their company logo, a Video Selection icon, an Events Selection icon, an Events Hub icon, and a Powered by Zoom Events icon. Clicking these icons will take attendees to different pages within the hub. Attendees can also be directed to the order management page or sign-in page by clicking the Powered by Zoom icon. When an event enables a company logo, it will be displayed on the event detail page and sub-pages, overriding the hub logo configuration.
  • Introducing customized category management for Video On Demand 
    Hub owners and hosts can now create and manage customized categories for Video On Demand (VOD) content within their event hub. From the hub profile page, they can define categories to be applied to VOD channels and recordings. When setting up a channel, hosts select applicable categories, and when editing a VOD recording in a playlist, they assign relevant categories. Attendees benefit from a unified "Category" filter to explore both live events and VOD offerings based on their interests. This feature streamlines content organization for hosts and improves attendee experience in finding desired content.
  • Enhancements to hub profile and settings page
    Hub hosts can edit the hub profile and settings page, including customized categories and content hub settings. This allows for better team collaboration and centralized management of the virtual event experience. However, hub hosts cannot delete the hub, which is only eligible for the hub owner.
  • Improved event deletion capabilities for hub owners and hosts 
    Hub owners and hub hosts can now delete one or multiple draft events that are not part of canceled events. They can also delete past events if there are no registrations associated with the event. However, they cannot delete upcoming events or past events with registrations. This provides greater control over event management and helps maintain a clean and organized event hub.
            
• Integration features
  • Enable in-app custom object updates for the Marketo integration 
    Account owners and admins can update custom objects for the Marketo integration directly within the Zoom App Marketplace. When configuring the Marketo integration, admins can click Update Custom Object to add new fields or data points to existing custom objects. This allows account owners and admins to leverage the latest features and functionality of the integration without needing to recreate the custom object through the API.
  • Map registration fields in campaign action step in Eloqua 
    Hosts can map Eloqua contact fields to Zoom Event fields from within the action step. When an Eloqua contact goes through the action step, they will be registered for Zoom. The mapped fields will pass from Eloqua to Zoom.
  • Support webinar Q&A in the HubSpot custom object
    HubSpot custom objects support Q&A from webinar sessions in Zoom Events. The Q&A asked by attendees during a Zoom Events webinar session and its data will be synced to HubSpot's custom object.
  • Enhancements to Marketo integration for tracking event recording views 
    The Recording View Duration metric for Marketo events is migrated to the open API. Additionally, a new custom object record is generated for every attendee who watches the recording, with additional metrics such as the recording watched date and event date.
            
• Meeting & Webinar features
  • Access revoked license details and event cancellation triggers on the event portal banner 
    Account owners and admins can view detailed information about revoked licenses directly on the event portal banner. This includes details such as the license type and its expiration date. Additionally, the banner displays the event cancellation trigger date, which occurs seven days after the license expiration date. This enhancement provides greater transparency and clarity regarding license revocations, allowing admins to better understand the impact on their events and take appropriate actions.
  • Create reusable scene templates in Production Studio
    Hosts can create and manage reusable scene templates for Production Studio. They can save, edit, and delete templates to streamline the creation of scenes for webinars and events. Hosts can also name and add a description for each template. Templates can be shared across hubs, accounts, or organizations, allowing for greater efficiency and consistency in webinar production.
    Note: Hosts can create up to 200 templates.
            
• User features
  • Improved visibility and access to Zoom Events and Sessions platform on the Zoom web portal
    Users with Zoom Events and Sessions paid licenses and direct sale trial users can access an Events and Sessions entry point on the Zoom web portal. This entry point provides information about their license offerings, highlighted features, and a demo module. It also includes a call-to-action to easily navigate to the Events portal and onboard to the product. For users with direct sale trial licenses, the entry point displays their trial offering details, trial duration, and a buy option.
            

Resolved issues

• Resolved an issue with the custom report builder to ensure accurate data representation, such as correcting the issue where Expo visits showed 0 when the condition was >= 1.
• Minor bug fixes
• Security enhancements

Note: The Page Builder feature has been pulled from release due to issues with deployment and will be available in another upcoming release.

May 20, 2024

Changes to existing features

• Pre-registered in-app terms and agreement
  When a host pre-registers an attendee and visits the lobby for the first time (through a join link or QR code), a message will appear, requiring the attendee to enter their first and last names and agreement to the terms and conditions. Pre-registered attendees and guests must complete this information and agree to the terms and conditions to be granted access to the lobby.
• Join event or session in virtual mode by default
  When joining a hybrid event/session with a hybrid ticket, all attendees will be placed in virtual mode by default. Previously, attendees were placed in companion (in-person) mode.
• Enhancements to webinar and meeting sessions settings within Zoom Events 
  There are several enhancements to standardize the configuration layout for meeting and webinar settings to align closer with the rest of the Zoom web settings. In Zoom Events, the meeting and webinar settings are regrouped into smaller feature sets for all event types.

New and enhanced features

• Analytics features
  • Analytics for unique Video On Demand viewers and anonymous viewer sessions 
    Hosts can access detailed analytics reports for Video On Demand (VOD) channels. For authenticated viewers where an email address is collected, the report will show unique viewers by month and attach associated content views and engagement. For anonymous sessions where no email address is collected, the report will show viewer sessions by day along with associated content and engagement. These analytics provide increased visibility into both identifiable and anonymous Video On Demand viewers to help hosts understand overall platform usage and engagement.
  • Include Video On Demand registration questions in registration report 
    When hosts download the Registrant Summary table data in the Video On Demand (VOD) Analytics Registration tab, all registration questions and custom questions are included in the CSV download.
  • In-depth analytics for attendee engagement across Zoom Events 
    Zoom Events offers expanded analytics capabilities to provide hosts with detailed insights into attendee engagement. Hosts can view metrics such as sessions attended, recordings viewed, connections made, and more for each attendee across all events. An aggregate table shows engagement metrics for all attendees, with sorting and filtering to analyze the data. This provides a comprehensive view of attendee behavior to help hosts understand engagement and participation.
  • Zoom Events analytics provide enhanced event engagement insights 
    Hosts can view a Zoom Events analytics table to view aggregated event engagement metrics. The table includes attendee counts for live and on-demand events, content consumption metrics (session views and downloads), and engagement metrics (chat messages and connections made). Hosts can track up to 50 different metrics to understand engagement and measure event success. The table updates daily and provides insights to help hosts understand if their events are successful in driving engagement.
  • Custom Report Builder Column Selector 
    Hosts can select the columns they want to include in their custom report CSV file. When using the Custom Report tab's column selector, all columns that are considered primary key values are always included. The column names match the names in the output CSV file. Selected columns are included in the CSV file, and non-selected columns are excluded.
    Note: Contact Zoom Support to discuss whether this feature is available for your account.
            
• Attendee features
  • Enhancements to the join flow for verified one-time-password attendees 
    There are several enhancements to the join flow for verified one-time-password (OTP) attendees. OTP-verified attendees can join event lobbies from the event detail page without accessing their event tickets in their email.
  • Shareable passcode when joining Zoom Events across devices 
    Hosts can enable the Shareable Passcode feature when creating group join links for their single-session events. This allows attendees to use the same passcode when joining an event from any device like desktop, mobile, SIP/H.323 room systems, or PSTN. Attendees will join in their correct identity, based on the authentication method of the joining device.
            
• Developer features
  • VOD List API
    The List API allows hosts to retrieve a list of Video On Demand (VOD) channels. The List API returns all VOD channels, including the following fields:
    • Channel Name
    • Number of Videos
    • Channel Type
    • Published (if it's published to the hub)
    • Last Modified Date
    • Created By
              
            
• Event setup features
  • Enhancements to Zoom Events Compose with AI Companion and Zoom Events Email Compose with Zoom AI 
    There are several enhancements to add more prompts and make the generated text more relevant in the event description, session description, speaker bio, subject line, and email body. If newly generated text is inserted, it will replace the existing text of the text component. Additionally, the response will be more relevant regarding the specific generation location.
  • Display sponsor logos in lobby
    Hosts can enable or disable the option to display sponsor logos in the Zoom Events lobby. This allows hosts to showcase sponsor brands to attendees through a rotating logo carousel. Hosts can customize the order, placement, and size of the carousel. Each logo displays the sponsor's tier. When attendees click a logo, they are directed to a sponsor detail page.
  • Open and collapse the Event Capacity module
    In the Event Configuration tab, hosts can open and collapse the Event Capacity module to customize oversell settings. This module will be collapsed with existing settings by default.
  • Enhancements to live session recording names for Video On Demand 
    Video On Demand (VOD) hosts can change live session recording names of uploaded videos. VOD hosts can edit recording names, which will update across the Zoom Events platform, including the hub recording list, playlists, channel pages, and video detail pages without changing the original source file name. The changed recording name is mapped to the original file in cloud recording settings on the Zoom web portal no matter how many times the user changes the name. VOD hosts will be directed to the cloud recording source file when they click Edit on the recording with a changed name.
            
• Hub features
  • Inform hub users about video format requirements for Video On Demand 
    Hub users are informed that Video On Demand (VOD) supports videos in.mov,.mp4,.avi,.wmv, or H.264 format up to 5GB in size. Uploaded recordings will be converted to.mp4 format. Users can delete uploaded videos from the Zoom web portal under recordings.
  • Enhancements to event branding feature visibility
    Account owners and admins can view the event branding feature details in the Zoom web portal's Branding section (under Advanced ), even if they don't have edit permissions. Hub users with access to hub settings can also see instructive summaries on how to use the event branding feature.
            
• Integration features
  • Add Lead ID attribute to alternative field mapping in Marketo 
    The Lead ID option can be selected as the unique key for lead matching in Marketo. This gives account owners and admins another unique key match for Marketo integrations. The lead ID is automatically assigned by Marketo and is completely unique.
            
• Meeting & Webinar features
  • Enhancements to the Resources panel navigation in Zoom Workplace app 
    The Resources panel in the Zoom Workplace app has been redesigned to improve the overall user experience for both hosts and attendees. Hosts can activate multiple resource links at once and manage resources to allow attendees to access only what is available to them. For attendees, the updated panel only displays active resource tabs available to them, reducing clutter. If no resources are active, the Resources icon is hidden from the toolbar.
  • View main stage in Backstage before webinar starts for attendees 
    Hosts and panelists can view the main stage in Zoom Webinar Backstage even when the webinar is not yet open for attendees. The Live Feed preview will display what's happening on the main stage instead of showing an Off Air message. This enhancement allows hosts and panelists to practice and familiarize themselves with the Backstage experience before attendees join.
            
• Payments & Billing features
  • Automated Stripe payouts and extended registration periods 
    Hosts can use automated weekly payouts via Stripe instead of manual platform controls. This provides faster payouts for event organizers. The default payout schedule is weekly. The paid registration/ticket period is also extended to 1 year for all 28 countries. Additionally, there are several enhancements to the hub Billing settings page and registration disclaimers.
  • Automated Paypal payouts for Zoom Events and extended registration periods 
    Hosts no longer need to manually control Zoom Events payouts via PayPal. Payouts will happen automatically. In addition, paid event registrations can be scheduled up to 1 year in advance. This provides more flexibility for scheduling longer events.
            
• User features
  • Use Share Feedback survey to Events Portal
    Zoom Events and Zoom Sessions users can provide product feedback using the new feedback survey on the Zoom Events portal.
            
• Zoom Sessions features
  • Add special role card link in single-session lite special role list 
    The single-session lite event setup page will include the speakers' user card link, which will contain the join link for the speaker and the ability to send an invitation email with the join link to the speaker. Hosts can click the special role user in the event creation setup and view the special role user panel.
            

Resolved issues

• Resolved an issue where Zoom Rooms controllers did not have the Join button for the event.
• Minor bug fixes
• Security enhancements

Note: The Manually upload and send invitation emails feature has been rolled back from release pending some final enhancements.

April 15, 2024

Changes to existing features

• Authentication methods set at pre-registration
  Hosts can choose one authentication method and whether authentication is required upon joining an event. When the selection for pre-registration is different from the ticket’s authentication method, the join link for pre-registration will follow the pre-registration setting. Previously, the authentication method was tied to the registration link and associated ticket, and pre-registration inherited the authentication method from the ticket.
• Updates to the Thank you for Attending and Recording is Available emails in recurring sessions events 
  The Thank you for attending and Recording is Available emails are sent before and after each individual session in the series. Scheduling data and time is not supported for these emails in recurring sessions events. Under Milestones, only the Session End option is displayed. The default is 1 hour after each session ends.
• General availability for hub branding
  The hub Branding tab  is generally available. Previously, the feature to brand a hub was in beta.
• Enhancements to Zoom Events announcements
  When users hover their mouse over an announcement, they can click and drag the announcement across their screen.

New and enhanced features

• Analytics features
  • Customer Report Builder Query Builder
    Event organizers can use the Custom Report tab's query builder to filter reports. They can set conditions with any existing custom report filter and add multiple condition groups.
  • Analytics for unique Video On Demand viewers and anonymous viewer sessions 
    Hosts can access detailed analytics reports for Video On Demand (VOD) channels. For authenticated viewers where an email address is collected, the report will show unique viewers by month and attach associated content views and engagement. For anonymous sessions where no email address is collected, the report will show viewer sessions by day along with associated content and engagement. These analytics provide increased visibility into both identifiable and anonymous Video On Demand viewers to help hosts understand overall platform usage and engagement.
            
• Attendee features
  • Common passcode for Zoom Room join
    Zoom Events individuals can use the unique event passcode to join events on Zoom Rooms. Groups can use shareable event passcodes to get their own unique passcode and join events on Zoom Rooms.
    • A unique event passcode identifies the permission to an event and the joining individual. Zoom Events will match the profile and permission with the individual. Unique event passcodes for special roles and registrants are created when they complete registration. Attendees with the unique event passcode join the Zoom Session event and the Zoom Events lobby. Attendees can use the unique event passcode on Zoom Rooms, the Zoom client Meetings tab, and the Zoom web portal.
    • A shareable event passcode identifies the permission to an event. It is not associated with individual profiles. A shareable event passcode is created when a group join link is generated. It is included in the group join link draft email for hosts. Attendees with the shareable event passcode join the Zoom Session event and the Zoom Events lobby. Attendees can use the unique event passcode on Zoom Rooms (join as the ZR device), the Zoom client Meetings tab, and the Zoom web portal. If a group join link is coupled with an allow list on the Zoom client and Zoom web portal, users of the shareable event passcodes will be asked to provide their email addresses.
              
  • Enhancements to Zoom Events attendee hub listing and content display 
    The default view of the Zoom Events attendee hub sorts the upcoming and in-process events by the most recent start date. Video On Demand (VOD) content is sorted by the nearest date. Additionally, empty filters are removed and event titles wrap to the next line. These updates aim to improve the attendee experience by surfacing the most relevant upcoming event content with fewer clicks.
            
• Developer features
  • Recording watched webhook
    The Recording watched webhook is compatible across the different event types and recording types, including simulive and VOD. The fields include:
    • Attendee First Name
    • Attendee Last Name
    • Attendee Email
    • Event ID
    • Session Details
    • Session Name
    • Session ID
    • Video ID
    • Video Channel Name (VOD)
    • Video Channel ID (VOD)
    • Video ID (VOD)
    • Recording Watched Duration
              
            
• Event setup features
  • Enable Event Invitation email for pre-registrants with guest-join authentication 
    When the host pre-registers and allows non-Zoom guests to register for the event, the guests will be sent the Event Invitation email. The invitation email will contain a link to register, directing the guests to the registration page where they can register for a Zoom account authentication or guest authentication. This feature works for manually added registrants or registrants from a CSV list.
  • Ability to control recording availability after event is completed 
    After an event is scheduled or completed, hosts can adjust the on-demand recording configuration. Hosts can change the settings for complimentary access, automatically publish, and geo-blocking list.
  • More Control and Flexibility for AI-Generated Event Images 
    There are several enhancements to the AI image generation capability for Zoom Events. Hosts have more control over the image creation process and can zoom in on image previews, remove the black background, and optimize the smart prompt suggestion. The updated experience also provides more variation between the suggested images and gives the resulting files more relevant names based on the original prompt.
  • Display custom branding in Zoom Events lobby
    Event hosts can enable the display of a custom brand logo and text in the Zoom Events lobby. The logo and text will be shown in a designated brand area that is responsive across devices. Hosts can customize the placement, size, image, text, and styling of the brand area. This allows hosts to reinforce their brand identity throughout the attendee experience.
  • Add optional event description to single-session lite registration 
    Hosts can add an optional event description when setting up registration for single-session lite events. The event description section allows hosts to include a rich text description during the registration setup, after selecting free or paid access. The event description will be displayed under the single-session lite event title.
  • Start single-session lite events in event creation setup 
    Hosts can use the Start button to start their single-session lite events from the event creation setup. Depending on their event, they can start backstage or start the webinar event.
  • Maintain speaker sort order when duplicating Zoom Events 
    Hosts can duplicate events and maintain the sort order applied to speakers. When duplicating an event, the sort logic for speakers will remain the same in the new event. This saves time for hosts when setting up duplicated events, as they no longer need to re-apply speaker sorting each time. The duplicate event speakers will copy over in the intended order from the original event.
  • Change date and send notifications for paid Zoom Events
    Event hosts can modify the date and time of their Zoom Events until the event end time. For paid events, after changing the date, hosts will be required to send an email notification to attendees about the updated event details. This prompts hosts to consider updating their cancellation and refund policies as well. The date change will only take effect after the notification is sent. For free events, hosts can still change the date but will not be required to notify attendees. This feature provides flexibility for hosts to adjust their event scheduling when needed.
            
• Host features
  • Add Request Permission to Unmute setting
    In the event creation setup, hosts can enable or disable the Request Permission to Unmute setting. This is an existing setting  from the web portal that will be enabled for Zoom Events webinars and meetings. Enabling this option will display a dialog box when participants join the meeting or webinar session. The dialog box will ask for permission to allow the host to mute or unmute  them. Hosts and co-hosts need pre-approved consent from attendees to unmute them in a meeting.
  • Support for Skip Logic option in registration
    Hosts will be able to create single-choice questions and optionally add skip logic. When the host decides to add skip logic, they will be shown a modal with the ability to direct the user to different follow-up questions depending on their choice or take the user to the end of the survey. If there are no questions, the host will need to add questions.
  • Increase maximum source tracking to 100 sources
    Hosts can add up to 100 track sources when creating Zoom Events. By increasing the limit to 100 source tracks, hosts can monitor performance and engagement from nearly twice as many sources, gaining more granular insight into which platforms drive the most traffic and conversions. Previously, hosts could only add 50 sources.
            
• Hub features
  • Create custom categories in hub's Profile tab
    Hosts can create and manage customized categories to organize event listings on the hub. Event organizers can add, edit, or delete categories on the hub Profile page. These categories can be applied when configuring events, recordings, or Video On Demand (VOD). Existing events using the standard categories will remain unchanged. Events will be sorted by customized categories for improved attendee discovery.
  • Hub owner and host email notifications
    The email notification experience when becoming a hub owner or host in Zoom Events is improved. The titles and content of these emails are updated for clarity and concision. Hub owners will receive an email titled "You are now an owner of {hub name}" that welcomes them and explains their ability to manage the hub. Hub hosts receive an email titled "You are now a host on the hub: {hub name}" that welcomes them and explains their role in managing events and content. These updates provide a smoother onboarding experience for new hub owners and hosts.
  • Publish recordings from hub Recordings tab to VOD channels 
    Hub hosts can publish a single video to the hub, from the Recordings tab list, and choose to publish it to an existing or new channel. The new channel will follow the hub’s authentication setting and will require registration. The new channel will be published to the hub when the host confirms their choice and will be available on the Video Channel list. Additionally, the host will receive a content page link after publishing the recording. Hub hosts can enable Auto publish my events recordings on any of their VOD channels. This feature adds a new session recording to the VOD playlist automatically.
  • View More Videos section after a video ends
    Hosts can consistently provide content to their viewers when a video ends so that audiences can see more of the hosts's content.
  • Preview embedded VOD links
    Hosts can preview embedded VOD links on the embedded tab to test video rendering before publishing.
  • Customize fields and create folders in the hub Recordings tab 
    In the Recordings tab, hub users can customize displayed fields. They can sort recordings by file name, size, create date, and modified date. Hub users can also create folders from the hub Recordings tab. Hub users can move recordings from one folder to another folder.
  • Customize masthead images for embeddable VOD channels
    Hub users can customize a masthead image for embeddable Zoom Events Video On Demand (VOD) channels. The image will be displayed in the channel listing. This allows customizing the appearance of embeddable channels. The image co-exists with the thumbnail of embedded videos, which will continue to display on the target website or inside embedded channels.
            
• Integration features
  • Create integration-based filter in HubSpot
    Hosts can filter based on engagement and activity data in their segments. This data is available in the custom object and as part of filter properties. Default filter properties are tied to the integration.
  • Manual resync for Salesforce
    Hosts can use a manual resync option for the Salesforce integration. This allows users to resync registration and attendance data to Zoom Events even after the original webhooks have been triggered. This feature pulls all relevant registration and attendance data per the integration setup and updates the campaign member object as well as creates contacts or leads accordingly.
  • Enhancements to the Eloqua integration
    There are several enhancements to Eloqua for Zoom Events:
    • Join links are added to the Zoom Webinar registration feeder. This allows users to map join links like they can for Zoom Events.
    • Searchability is added to contact field mapping. The dropdown is searchable so it's easier to find fields to map.
    • When sending polls and questions to the Eloqua custom object, only the actual poll response or question is sent. The poll question or the Q&A answer is not sent.
    • A custom object field for Resources Downloaded is added.
    • In the feeders, Zoom Events is changed to Events.
              
  • Additional custom fields in Marketo
    Hosts can add custom fields to the Marketo custom object, including Attended Live Date, Event Date, Registered Date, and Resources Downloaded. This allows customers to capture more rich data for personalization and segmentation.
  • No Show campaign feeder for Eloqua
    In the host's Eloqua campaign canvas, hosts can configure the Zoom Webinar and Zoom Events No Show Feeder. Attendees who registered for the event but did not attend will be added to this no-show feeder and to the Eloqua campaign.
  • Use the Zoom Events filter in HubSpot for contact segmentation 
    Under Integration Filters in HubSpot, hosts can enable the Zoom Events filters The Zoom Events filter allows creating contact segments based on properties like Registration Date, Event ID, Event Name, Attendance Duration, and No Show status. Users can select criteria like events on a certain date or with a specific name to automatically pull in contacts who match. This makes it easy to create targeted contact lists for marketing without complex workflows.
  • Zoom Events HubSpot integration Timeline Events for Registration, Attendance, and No Shows 
    Hosts can create timeline events in HubSpot for registration, attendance, and no-shows. When a contact registers for an event, a Zoom Event Registered timeline event will be created with details, such as the event name, date, and type. When a contact attends a session, a Zoom Events Attended timeline event will include the session name, type, duration, and other details. A Zoom Event No Show timeline event will be generated for contacts who registered but did not attend any sessions. These events work for all event types and sessions and trigger at the appropriate times. Hosts can build contact lists and segments based on event activity without workflows by filtering on these new timeline events.
  • Enhancements to Zoom Events HubSpot integration
    Hosts can create pre-built filters for Zoom Events to create lists without referencing or setting up workflows. The filters include useful properties, such as the date of the event and which event it was. Additionally, there are several enhancements to the HubSpot integration for Zoom Events:
    • The workflow dropdown is searchable.
    • The rate limit optimization is extended.
    • The global data sync is at the top of the configuration table by default.
              
  • Map fields to lead or contact object in Salesforce
    Hosts can choose which Salesforce object they want to map to. They can use the Salesforce Object dropdown to select the field mapping and choose between Lead, Contact, and Campaign Member options. Based on the object the host selected, available fields from that object will be visible when mapping any of the Zoom Events fields to the Salesforce fields.
  • Support for integrations for single-session lite events
    Hosts can integrate single-session lite events with Pardot and Marketo. Hosts can add ID tags for ticketing and events. The integration section includes support for Pardot, Marketo, and APIs.
            
• Licensing features
  • Enhancements to Zoom Events/Zoom Sessions license upgrade 
    When the Zoom Sessions license is upgraded to a Zoom Events license (same capacity or higher capacity), the user can continue to claim the existing hub once the Zoom Events license is assigned to the same user. Published, new, and draft events capacity will be upgraded to the new Zoom Events/Zoom Sessions capacity only if the capacity is not customized or oversell is not enabled. All existing registrants will not be affected once upgraded unless the event organizer manually changes them.
            
• Meeting & Webinar features
  • Configure translation settings and languages for special roles in Zoom Events webinars 
    When translation is enabled, hosts can configure translation settings for Zoom Events webinar sessions. A new setting at the webinar session level controls whether translation is enabled. When enabled, the language default for all special roles matches the hub owner's language. The person editing the event can set the language for each special role.
  • Select from 3 videos for Zoom Events Waiting Room
    Account owners and admins can select from 3 provided videos in the Waiting Room editor on the Zoom web portal for Zoom Events webinars/meetings. They can also use the existing lock controls to define their choice for the users in their account. Additionally, hosts can select from 3 provided videos in the Waiting Room editor on Zoom Events for each session.
            
• Special role features
  • Enhancements to speaker intro display in Zoom Events
    The speaker intro display has been updated to prevent speaker names, titles, and company names from being cut off. The card layout resizes to accommodate longer text, and a tooltip shows full speaker details on hover. Events with multiple featured speakers now display them equally. These improvements provide a more polished speaker intro experience.
            
• Zoom Sessions features
  • Separate authentication and event registration
    Hosts can select the authentication type, No Auth No Reg, to create free events without authentication but require registration and publish their event without creating regular links that require authentication. The host can customize the registration form and add their customized terminology to the form. Hosts will receive a registration report. Attendees must complete the registration form to join the event or start the playback of any event recordings. They can browse the event's/session's speakers and recordings without authentication. Attendees' access to content will remain as long as they keep browsing/watching, and they will lose their access if they remain inactive for 2 hours.
    Notes:
    • The attendee will be asked to register if the email address does not match the record.
    • Networking, pairing (Zoom Rooms), and PSTN/SIP are disabled.
              
  • Add Zoom Room as a panelist in Zoom Sessions
    Zoom Sessions allows hosts to add Zoom Rooms as panelists. This provides the same capability that exists in Zoom Webinar, allowing Zoom Rooms to join as presenters. Previously, there was a workaround where a Zoom Room joined as an attendee and was then promoted to panelist.
  • Add branding configuration to single-session lite events 
    Hosts can configure branding for single-session lite registration. By default, the registration branding option is enabled.
  • Recurring sessions events show Viewed label for on-demand content 
    All sessions that have been viewed by attendees will be labeled as Viewed. This applies only to on-demand content (i.e., previously recorded webinars in the Past section). The Viewed label does not apply if a user had attended the live (or simulive) webinar.
            

Resolved issues

• Minor bug fixes
• Security enhancements

March 16, 2024

Changes to existing features

• Create multiple direct join links for one speaker
  Hosts can issue multiple direct join links to speakers. More than one direct join link can be sent to a single email address. Each link will direct speakers to a specified session.

New and enhanced features

• Admin features
  • Bulk asset transfer in hubs for downgrade scenarios
    When the Zoom Events admin downgrades a Zoom Event/Zoom Sessions license, they must choose to migrate their events (or not migrate) in the wizard for asset migration. As part of migration, the user will be informed about the various consequences of the migration, as relevant to the scenario. Zoom Events admins and hub users can select events from the event listing pages (single, bulk, or all events) for an asset transfer, and then choose the destination hub. The hub owner (of the source hub where the assets are being transferred to) will receive a notification about the user's name, transferred assets, and asset type. They will be given an option to allow or deny the transfer. If the hub owner allows the asset transfer, they will be notified that this cannot be changed. Upon proceeding, relevant assets will be moved. If the hub owner denies this transfer, the requesting user will see the denied asset transfer notification in their hub. The following downgrade scenarios are supported:
    
    • Downgrade a higher capacity license to a lower capacity license within the same product (i.e., ZE 500 to ZE 100)
    • Downgrade Zoom Events license to Zoom Sessions license (i.e., ZE 1000 to ZS 500)
      Note: Capacity does not matter.
              
            
• Analytics features
  • Custom Report Builder column selector
    Hosts can select the columns they want to include in their custom report CSV file. When using the Custom Report tab's column selector, all columns that are considered primary key values are always included. The column names match the names in the output CSV file. Selected columns are included in the CSV file, and non-selected columns are excluded.
  • Remove bookmarks and livestream metrics in Zoom Sessions Analytics 
    The bookmark count and livestream view count are removed from the Zoom Sessions metrics on the Sessions tab in the event creation flow. Event organizers will no longer see these two metrics for their Zoom Sessions events, including lite, single-session, and recurring sessions. This change focuses on the session engagement metrics on the most relevant information for hosts and participants.
  • Enhancements to Recording View Metrics for Zoom Session Lite 
    Since the session lite event type does not have a lobby page for attendees to watch recordings, this update allows the recording view count metric to be updated when session lite attendees access recordings through alternative mechanisms. This provides more accurate analytics on recording views for session lite events.
            
• Attendee features
  
  • Pair with Zoom Rooms from Zoom Events Companion app mobile lobby 
    Attendees can use the Zoom Rooms pairing button in the Zoom Events Companion app's mobile lobby. When paired, the attendee will join the event via Zoom Rooms.
  • Enhancements to calendar invitation privacy and accessibility in Zoom Events 
    To ensure users can join meetings through various channels, calendar invitations include multiple join methods like PSTN and meeting ID. To expedite joining for special roles, invitations display a unique passcode instead of a common one. Invitations are set to private by default when sent to special roles and registered attendees. Users retain the ability to edit calendar permission access. This enhances privacy while still providing multiple options for users to easily join Zoom Events.
            
• Developer features
  • Event Duplicated Webhook
    The Event Duplicated webhook generates the following information:
    • Which event was duplicated
    • The resulting duplicated event ID
    • Who duplicated the event
    • hub ID
    • name
    • description
    • event_type
    • attendance_type
    • status
    • start time
    • end time
    • timezone
    • account ID
    • host ID
    • Attributes and values that were provided as parameters when the duplicate call was initially made
              
  • Enhancements to location data in Zoom Events APIs
    Zoom Events users have expanded options for capturing location details when creating Zoom Events. The LIST, GET, and PATCH APIs for events have been updated to support new fields for venue name, street address, city, state/province/region, ZIP/postal code, and country. Event organizers can now provide more location information during the event creation flow. The additional location data will also be returned in LIST and GET APIs and can be updated via PATCH.
            
• Event setup features
  • Introducing the session lite event type
    Hosts can create a baseline webinar Zoom Event. This event type is a session lite event type, and it will have a minimalistic attendee experience that does not have a lobby, event detail page, moderation, ticketing, or event branding. Session lite events will only include a link to a registration form and a join link to the session.
  • Enhancements to the Zoom Events Image Generation with AI Companion feature 
    In addition to the user's prompt, three recommended alternative prompts (based on the user's prompt) have been added to the Zoom Events Image Generation feature. Generated images that are inserted are added to the Zoom Events image library automatically. Hosts can also use the Image Generation feature for more areas in the event creation setup:
    • Main Event Image
    • Session Image
    • Expo images
    • In-session branding (virtual background)
    • Production Studio
              
  • Update Event Reminder, Thank you for attending, and Recording Available emails for recurring sessions events 
    Each session in the recurring sessions event is treated like its own single-session event for the Event Reminder, Thank You, and Recording Available emails. These emails are updated to have only one milestone, and the default offset will be 1 hour after each session ends. Hosts can use custom scheduling for these recurring sessions emails. Scheduling data and time for recurring session events is not supported.
  • Standardize time zones in Email Builder
    Email Builder emails have been updated to standardize time zones across the system. The email preview, test emails, and sent emails will all use the event's designated time zone. This creates a unified experience for event hosts as they create emails, and eliminates confusion for attendees receiving the emails.
  • Customizable travel info tab for hybrid events
    Hosts can add a customizable travel and accommodations tab to provide hybrid event attendees with helpful logistics such as embedded maps, airport/hotel directions, parking details, venue guidelines, and contact information. The tab content and visibility can be customized, allowing hosts to share targeted information with in-person attendees. This aims to simplify travel planning so attendees can easily get to the event venue.
  • Registration form updates
    Hosts can update their registration forms with custom terms and messages. In the custom host message feature, the header includes From the event organizer header. Other updates include moving the report function to the bottom of the registration form, and, for all registrations, including a note that the host can be contacted for more information.
  • Standardize event links and copy actions
    The host experience for group join links and registration links in Zoom Events is standardized. For group join links, the copy action is in the text box with additional options to copy an invitation or send the invitation to a calendar. For registration links, the copy action is in the text box. This update provides a consistent experience wherever these links appear, such as the Overview page, user cards, and embedded content. By standardizing the treatment of these links and actions, the workflow for sharing event access is streamlined.
  • Set authentication method for VOD Zoom Events Experience channels 
    When setting up a Video On Demand (VOD) channel, hosts can configure one authentication method. Hosts can choose from authentication methods like email one-time password (OTP), Zoom sign-in, external SSO (if available in account), or no authentication. Hosts can also add email domains or addresses to an allow list. These authentication controls allow hosts to make their Video On Demand content private and manage who can view their video content. Viewers will be required to authenticate before accessing the VOD content. When a VOD channel is restricted, and users attempt to visit the VOD channel page, users will be directed to an authentication page to sign in. This feature is currently only available for the Zoom Events Experience channels.
  • Enhancements to Video On Demand (VOD) registration
    When hosts enable registration for a Video On Demand (VOD) channel, the First Name, Last Name, and Email Address fields are activated for VOD users. These fields are mandatory by default; however, the host can make the First Name and Last Name fields optional. The registration report will display the First Name and Last Name fields. Additionally, hosts can enable registration questions when a VOD channel requires registration. When there are registration questions, the registration page will show the I already registered and Continue actions. VOD attendees' marketing consent results will be reflected in the registration report.
  • Custom privacy terms for VOD registration forms
    Video On Demand (VOD) hosts can upload custom privacy terms to their VOD registration forms. The custom privacy terms will be displayed to attendees during the registration process.
  • Make Video On Demand (VOD) content downloadable for attendees 
    When creating Video On Demand (VOD) channels, events, and video galleries in Zoom Events, hub owners, hosts, and co-hosts can make video content downloadable. This allows attendees to download available video files from playback pages. Attendees are limited to 5 concurrent downloads and are notified when additional downloads must wait. In addition, hub owners, hosts, and co-hosts can make content downloadable when creating embeddable channels. The download option allows attendees to access videos offline.
    Note: Certain accounts can access this feature. Contact Zoom Support to discuss whether this feature is available for your account.
  • Embedded channels display audio transcription and closed captions 
    For Video On Demand (VOD) embedded channel videos, audio transcription and closed captions will be displayed next to the video. The host will be notified when the inline video width size is smaller than 280px.
            
• General features
  • Improve video upload performance for Video On Demand (VOD) 
    There are several enhancements to the Video On Demand (VOD) video upload functionality, including adaptive video upload speeds for Zoom Events. The system will automatically adjust the upload speed based on current network conditions to maximize performance. Users can monitor the real-time upload progress and speed metrics. Up to 3 concurrent video upload sessions are supported per file. Additional sessions will wait in queue until an active upload ends or is paused. When an upload is paused, a queued upload will automatically start. These enhancements will allow content owners to more efficiently upload large video files for events.
            
• Host features
  • Create custom URL for Video On Demand (VOD)
    In the video channel setup, the hub owner or hub hosts can create customized URLs for their Video On Demand (VOD) channel links.
  • Simplify co-editor permissions
    Co-editor permissions for Zoom Events are simplified to focus on key abilities, such as event configuration, analytics access, and publishing. Options for advanced permissions are still available but secondary.
            
• Hub features
  
  • Enhancements to attendee hub listings
    There are several enhancements to the attendee hub listing view. Attendee hub listings dynamically load more event and Video On Demand (VOD) content when available. This provides attendees with expanded content discovery. Event and VOD filters are hidden when they do not apply to the available contents.
            
• Integration features
  • Enhancements to the Pardot and Marketo integrations
    In the Pardot and Marketo configuration pages, the font and field labels are updated. List mapping has been removed as a dependency in Pardot. In the Pardot integration, any valid configuration can occur and be saved. If a marketer selects the checkbox to sync external activities, or if they simply accept registrations from a Pardot form, that will work even if Pardot lists aren't mapped.
  • Add meeting to Eloqua decision step
    The Zoom Events Eloqua decision step includes attendance from a Zoom meeting. When users select the Zoom Meeting option, they can add the meeting ID.
  • Enhancements to Zoom Events Viewing Metrics, Playback, and Lead Scanning 
    The Recording View Duration field updates the viewing metrics in Marketo for Zoom Events recordings. This allows the recording view duration to be captured and reflected in Marketo custom objects.
  • Filter special role tickets from Zoom Events integration data 
    Zoom Events hosts can filter special role tickets from integration data syncs with Pardot and Marketo. When enabled, only attendees with regular tickets who have opted into marketing communications will be included in the syncs as registrants, attendees, and absentees. Special role tickets, such as hosts, speakers, exhibitors, and so on, will be excluded. This ensures that only true event attendees are passed to the integrations for further marketing and analytics. The setting provides more control over integration data to focus on the most valuable leads.
  • Enhancements to HubSpot
    The data sync checkbox will be selected by default for all Zoom Events in HubSpot. Group join links are added to the Marketing Event object, and this field will be populated automatically when an event is published and the Marketing Event is created. Additionally, the attendee unique join link field in the HubSpot setup flow is displayed and pre-mapped by default to the join link field that is generated. Hosts can update the mapping to a profile field and can custom map the join link to a field of their choosing.
  • HubSpot installation success page redesigned
    The Zoom Events installation success page has been updated with a cleaner design. Users will see this updated confirmation page after installing, authenticating, or updating the Zoom Events HubSpot app.
            
• Meeting & Webinar features
  • Customize Zoom Events Waiting Room experience
    Hosts can customize the waiting room experience for Zoom Events on a per-event basis. This feature allows hosts to customize the image, text, and other waiting room assets that attendees see before joining each event. The customized assets can be saved to event templates for reuse. This provides a more engaging and branded joining experience for attendees.
  • View number of attendees while webinar session is in practice mode 
    In Zoom Events webinar sessions, hosts can view the number of waiting attendees while a webinar is in practice mode. This will allow hosts to decide when it is the best time to end practice mode and allow attendees into the webinar.
            
• Networking & Chat features
  • Schedule the opening and closing times of public chats
    Hosts can schedule the opening and closing times of public chats in their Zoom Event. The open /close times can be set once for all public channels, and these times can only be set within the lobby open times.
    Note: This feature is available for public channels only.
            
• Special role features
  • Select and manage speaker photos for session information 
    Hosts can select which speaker photos appear on session information pages, rather than just the first few speakers. They can choose the order in which the speakers appear and manage the information that will be displayed. This feature allows users to view more than 3 speakers in a tooltip when they hover over the speaker list. Users can view more speakers without needing to access the event detail page.
            
• User features
  • Online Zoom Sessions free trial
    For the Zoom Sessions 100 (ZS100) licensing free trial, users are offered a 30-day trial period after they complete the trial signup flow. If the trial license is not canceled within the expiration date, the auto-charge of the ZS100 paid license will start one day after the expiration date. During the free trial, the following features are available for users:
    • Publish 1 free event and 1 video channel
    • Customized branding for events and on-demand content
    • Produce high-quality webinars and events with Production Studios, Backstage, and Simulive
    • Invite up to 2 hosts and 1 co-editor to assist you with setting up and hosting
              
  • Add Share Feedback survey to Events Portal
    Zoom Events and Zoom Sessions users can provide product feedback using the new feedback survey on the Zoom Events portal.
            
• Zoom Sessions features
  • Simplified onboarding, Zoom Sessions free trial, and enhanced event experience 
    Several enhancements simplify the onboarding process, enable users to have a quick start to Zoom Sessions, and enhance the event experience for Zoom Sessions. On the Zoom web portal, the onboarding flow has been streamlined to get users to the Events Portal faster. Guidance has been added to showcase key features and help users understand how to optimize Zoom Events based on their needs. The Zoom Sessions onboarding experience includes the Zoom Sessions free trial rules for online user awareness and how to use Zoom Sessions based on their needs. When users start a free trial of Zoom Sessions, they can follow an onboarding tutorial that explains the hub claiming process, hub team member arrangements, and Zoom Sessions features.
  • Enhancements to attendee experience in recurring sessions events 
    On the lobby page of a recurring session, attendees can register for an upcoming session or watch a previously recorded session without having to complete the entire registration flow a second time. To register for an upcoming session, an attendee can click the Register button. To watch a previously recorded session, the attendee can click the Watch Recording button.
            

Resolved issues

• Resolved an issue where the event duplication copy was redundant.
• Resolved an issue where a subtle glitch was caused by a dropped video frame when a new scene was pushed in Production Studio.

February 3, 2024

Changes to existing features

• Add ticketing reports link in the Manage Registrants section 
  In the Manage Registrants section of the event creation setup, hosts can use a direct link to access ticketing/registrant reports. Previously, hosts could only access ticketing/registrants reports in the Analytics section.
• Updates to event access columns in Analytics reports
  There are updates to the Analytics standard (CSV) reports, Event Attendance Details and General Ticket Registration reports, to provide event access information to hosts on how attendees joined their event and which event access link was used. The Event Access Name, Authentication Method, and Access Type columns have been added to the reports. The Event Access Type column has been changed to Event Experience. The Access Type column's possible values are:
  • Registration Link
  • Group Join Link - No Registration Required
  • Group Join Link - Registration Required
            
• Remove recording and livestreaming disclosures from event detail page 
  Disclosures for recording and livestreaming are removed from the event detail page. All attendee entry points have terms of acceptance that notify attendees about recording and livestreaming.
• Optimize registration for upcoming sessions in the recurring sessions event lobby 
  On the lobby page of a recurring session, attendees can register for an upcoming session or watch a previously recorded session without having to complete the entire registration flow. Attendees can click a button to register for or watch a recording.
• Remove the Join button from the event detail page for recurring sessions events 
  Attendees cannot join a session for a recurring sessions event from the event details page. The Join button has been removed from the event details page.

New and enhanced features

• Admin features
  • Zoom Events APIs Management
    Account owners and admins can enable or disable Zoom Events APIs Management for users in their account. When enabled, this setting allows access to Zoom Events through API and allows integrations authenticated by users with this setting to execute actions on behalf of hub hosts, such as creating events or syncing registrants and attendees.
  • Enable or disable Zoom Events Image Generation
    Account owners and admins can enable or disable the Zoom Events Image Generation feature. When enabled, hosts can use Zoom AI to create images to use in their event. This feature is disabled by default.
            
• Analytics features
  • VOD Survey Response changed to Survey Count
    The Video On Demand (VOD) Surveys metrics are changed from the survey response rate (percentage) to the number of responses. The response percentage is calculated, based on the number of users who viewed the video channel survey.
  • Remove empty columns from Custom Report Builder CSV file 
    When an event organizer creates a report in the Custom Report Builder tab, they can choose to include or exclude empty rows that have no data in their CSV reports.
            
• Attendee features
  • Enhancements to attendee join methods for events
    Attendees will receive join methods and information about how to use each join method for their event in the confirmation email after registration. The same set of join methods is available on the ticket page after registration. Additionally, attendees can access the alternative join methods in the event lobby.
  • Purchase a second ticket on the Zoom Events Companion app 
    Registered attendees (who already hold a ticket to the event) can purchase and register again for a second event ticket on the Zoom Events Companion app.
            
• Developer features
  • Zoom Events API privilege permission
    When an account admin is granted API privileges, they can access all event data via API across all hubs. Previously, a user needed to be a host in the respective hub for the event to access event data via API across all hubs.
  • API support for group join links
    A CRUD (create, read, update, and delete) API is available for creating and modifying group join links.
  • First name and last name attributes added to reporting API 
    All reporting APIs support registrants' first name and last name.
            
• Event setup features
  • Generate an image using Zoom AI Companion in Email Builder 
    When hosts view an existing image component or add a new image component in Email Builder, they can generate an image using Zoom AI Companion.
  • Use custom URLs for events
    The event organizer can define the custom URL for each registration and group join link within the event creation setup.
    Note: This feature is currently in beta and is only available for approved users.
  • Enhancements to the Zoom Events Image Generation with AI Companion feature 
    In addition to the user's prompt, three recommended alternative prompts (based on the user's prompt) have been added to the Zoom Events Image Generation feature. Generated images that are inserted are added to the Zoom Events image library automatically. Hosts can also use the Image Generation feature for more areas in the event creation setup:
    • Main Event Image
    • Session Image
    • Expo images
    • In-session branding (virtual background)
    • Production Studio
              
  • Add e-badge and QR code components to Email Builder
    Components for e-badges and QR codes are added to Email Builder. Hosts can use these components for hybrid event check-ins. This feature is supported in the Pre-registration Confirmation, Free Ticket Confirmation, Paid Ticket Confirmation, and Event Reminder email templates. Previously, event attendees who were attending an in-person event had to retrieve the QR code in the Zoom Events Companion app to scan their tickets.
  • Add Event Join Methods component in Email Builder
    Hosts can use the Event Join Methods component in Email Builder to include joining by Zoom Rooms, phone, SIP, H.323, and alternative join methods in Zoom Events emails. This feature is an optional component and applies only to single-session and recurring sessions events. This component will be available in the following emails:
    • Free Ticket Confirmation
    • Paid Ticket Confirmation
    • Pre-registration Confirmation
    • Event Reminder
              
  • Standardize all email template time zones to the event time zone 
    Email preview, test emails, and sent emails all use the Zoom Event's time zone that is set in the event creation setup.
  • Automate third-party calendar invitations with event details from event creation setup 
    After a host creates a group join link, they can transfer event information directly from the event creation setup to their third-party calendar. After publishing a single-session event, under the group join link, hosts have the option to send the event invitation/details through Google, Outlook, and Yahoo calendars.
            
• General features
  • Use rich text editing in the custom host message for registrants 
    A rich text content block is added as an optional component that the host can use and embed as part of their registration flow. Hosts can add a terms requirement checkbox for registration. This feature allows hosts to customize the registration form to embed disclosure, terms, and privacy policy information in the registration form with the ability to require acceptance to register.
            
• Host features
  
  • Manage and add attendees to reserved sessions
    Hosts can search for registered attendees and add those attendees to the reserved session. The host's manually added attendees will bypass session limitations (e.g. if all seats are full). Hosts can set open seats to 0 and manually add registered attendees to the reservation list. The added attendees' ticket type must have access to the session.
  • Receive a warning message about inadequate hardware for Production Studio
    When a host's/producer's device does not meet the specified hardware requirements for Production Studio, they will receive a warning message that has information about hardware requirements. This message will appear on the Events Portal and the Zoom web portal. 
            
• Hub features
  • Customize hub Branded URL
    At the hub level, the hub owner or hub host can customize their hub URL based on their branding needs. Additionally, the Hub URL field has been changed to Branded URL.
    Note: This feature is currently in beta and is only available for approved users.
  • Enable or disable hub branding domain
    At the hub level, the hub owner can enable or disable the Branded Domain & URL option. This setting uses the branding domain that is configured in the Zoom web portal. When enabled, and when the branding domain is activated on the Zoom web portal, the hub pages' domain will be updated to the branding domain, including all events and videos on demand (VODs). When disabled, even when the branding domain is activated on the Zoom web portal, the hub pages' domain, all events, VODs, and registration links domains will not be updated. This setting is enabled by default, showing the configured branding domain.
    Note: This feature is currently in beta and is only available for approved users.
  • Customize global branding for hub profile page and all event details pages
    Hub users can set up branding for all event detail pages (of events in the hub) and the hub profile page and enable or disable global branding, using the hub's centralized location, the Branding tab, for global settings. They can configure the color palette for the entire hub’s event detail pages and set it as the default. Once the default branding is set up, all the hub's content pages (hub profile, upcoming/draft/past event detail pages) will load the hub branding automatically by default. Event organizers can also store the event templates in the hub branding library.
            
• Integration features
  • Restrict HubSpot user-level access
    Account owners and admins can limit configuration access to specific users who are on their Zoom account for more access control.
  • Add Eloqua registration and attendance feeders to program canvas 
    The registration and attendance feeder apps appear in the Eloqua Program Canvas. Hosts can capture registration data from Zoom Events and update the contact profile with that data.
  • Add meeting registration to the Eloqua action step
    The Zoom Events attendance feeder includes attendance from a Zoom meeting. When users select the Zoom Meeting option, they can add the meeting ID.
  • Display number of saved triggers per event in the HubSpot configuration table 
    ​In the HubSpot configuration table, the Triggers column displays a count of how many triggers are created for that Zoom Event. ​The table is populated with all the published events associated with the account. After triggers are added, saved, or deleted, the number will update accordingly in the Triggers column. This feature allows hosts to easily see which events have saved triggers when they look at the event list.
  • Support for the Hybrid event type in Salesforce
    Salesforce supports Zoom Events' third session type, No meeting or webinar (in-person event type). This session type is not connected with any meeting or webinar and will have its custom Hybrid object in Salesforce. If attendance activity occurs in Zoom Events after the session ends, it will be reflected in the smart campaign, and the attendee object will be updated for those contacts/leads. The Hybrid session type has the following fields populated from Zoom Events:
    • Session Name
    • Start Time
    • End Time
    • Duration in Minutes
    • Attendance (e.g. badge scans)
    • Session description
              
  • Display warning message for Zoom Events user authorization in Salesforce 
    A warning message will be displayed on the Zoom Events user authorization page and the Zoom Events admin settings, reminding users to complete meeting/webinar authentication, depending on the type of sessions they are using for their Zoom Event.
  • Add Recording Watched metric in Eloqua custom object
    The Eloqua custom object is updated to include the Recording Watched activity. The Recording Watched activity will have the watch duration in minutes. This activity is session-specific. For each session that is watched, those separate custom object records are created and updated accordingly. A custom object record will be generated for a Recording Watched activity, even if the attendee did not attend the event while it was live.
            
• Meeting & Webinar features
  • Admin control of Q&A settings
    The settings for Q&A are available in the Zoom web portal for admins to set the default for all users on the account. Admins can also lock the sub-setting for Allow anonymous questions. When this setting is disabled by an admin, the setting is locked and greyed out in the Zoom Events creation setup.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the week of February 26, 2024.
  • Support caption settings for simulive sessions
    Hosts can set the caption language for simulive webinars in Zoom Events. Attendees can use closed captions and translated captions when watching simulive sessions. This includes lobby livestreaming of the webinar or simulive session.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the week of February 26, 2024.
  • Configure Production Studio from the Zoom web portal
    Production Studio is available in both the Zoom web portal and Zoom Events. Hosts can configure Production Studio for webinar sessions that are scheduled on the Zoom Events platform and for Zoom Webinars on the Zoom web portal. All users who have Zoom Events and Zoom Sessions licenses can use this feature.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled on February 5, 2024.
  • View Webinar Q&A submissions from before joining
    Account admins can allow webinar attendees to view Q&A submissions before they join the webinar. This feature must be enabled by Zoom, and when enabled, applies to all webinars on the account and requires all hosts and attendees to join with Zoom app version 5.17.0 or higher. Those with a lower app version can still join the webinar, but will neither be able to see the Q&A option on their control toolbar nor participate in Q&A. Without this enabled for your account, webinar attendees can only view Q&A submissions after they join the webinar.
            
• Special role features
  • Automatically populate speaker networking avatar in speaker profile 
    When a speaker has a Zoom Events networking profile with an avatar, their speaker profile avatar will automatically populate with their networking profile avatar.
            
• Zoom Sessions features
  • Enhancements to the recurring sessions event listing
    On the hub Events page, under the Upcoming tab, hosts find the session information associated with the event under the listing. They can also display the next 10 upcoming sessions' details in the recurring sessions event (if available). In the Past tab, hosts can also find some of the past sessions. The recurring session event and its start-end date are only displayed in the Past tab once the whole event series has ended. For attendees, they can find the past recurring sessions under the hub's event Past tab associated with some occurrences information. Attendees can also find the upcoming recurring sessions under the hub's event Upcoming tab associated with some occurrence information.
            

Resolved issues

• Resolved an issue where the setting to enable or disable the recording was unavailable when using simulive in Zoom Sessions.
• Resolved an issue where the Recordings Watched field in the Marketo custom object did not correctly call and retrieve the view duration or update it to the custom object.
• Resolved an issue where the speakers' and featured speakers' information—speaker names, titles, and company names—were cut off and did not appear consistently.

January 7, 2024

Changes to existing features

• Change event time and dates in duplication setup
  Upon duplicating an event, new dates are calculated and offset based on the event start time. Based upon the event start time, the subsequent event dates, registration dates, lobby dates, and expo dates are calculated, depending on the offsets in the source event instead of default values.
• Move Cancellation Policy in Links & Event Access
  For events with paid registration, the cancellation policy has been moved from the Ticketing section to the registration link setup in Links & Event Access. Hosts can also access the cancellation policy in the Links & Event Access tab after they create event access and have more than 1 event access link.
• Remove moderator role from Zoom Sessions events
  For newly created single-session and recurring sessions events, the moderator role will be removed. In multiple sessions events, the moderator role will be renamed to Lobby Moderator and will focus on moderation in the lobby experience.
• Increase Zoom Events image size
  The image upload size has increased to 15 MB. Previously, image upload sizes were limited to either 10 MB or 2 MB.
• Updates to the event lobby main event image
  On desktop devices, the event lobby's main event image expands over the entire top space of the lobby. A countdown timer for the event is displayed at the top of the main event image. Previously, the event lobby included the Sessions and Itinerary boxes next to the main event image; these boxes have been removed.

New and enhanced features

• Admin features
  
  • Domain URL branding
    Account owners and admins can upload their files to configure the branding domain on the Zoom web portal. Once configured and activated successfully, the domain will be used for the hub listing page, event detail page, and lobby.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for January 20, 2024.
            
• Analytics features
  • Differentiate event and Video On Demand metrics in hub Overview 
    The hub Overview tab displays metrics for both hub events and Video On Demand (VOD) channels. Hub owners can view the summary of VOD channels, such as the number of channels, number of viewers, aggregated watch hours, and total number of watched videos.
  • Include event access details in analytics CSV reports
    The following event access fields are included in the Event Attendance Detail and General Ticket Registration CSV reports:
    • Event Access Name
    • Event Access ID
    • Authentication Method
    • Access Type
              
            
• Attendee features
  
  • Enhancements to the Back button in the Zoom Events Companion app 
    Attendees can use the Back button in the Zoom Events Companion app to minimize the event, allowing them to use other features of the Zoom mobile app. Previously, the Back button completely closed the event, causing attendees to exit the event.
  • Support for no-authentication registration on the Zoom Events Companion app 
    No authentication registration is supported on the Zoom Events Companion app. Upon joining, no-authentication attendees must complete the user information pop-up window. Chat, networking, and other features are disabled for no-authentication attendees. This feature supports QR scanning, in-app registration, and the end-to-end flow.
            
• Event setup features
  • Support for Korean, Spanish, and Indonesian localization 
    Users can change their language preferences. The Zoom Events host and attendee experience is localized in Korean, Spanish, and Indonesian.
  • Support for Korean, Indonesian, and Spanish localization in Email Builder 
    Email Builder supports localization for email templates in Korean, Indonesian, and Spanish.
  • Add Join on Zoom Room details in Zoom Events emails
    Hosts can add Zoom Room details, along with other join methods, in Zoom Events emails. This feature is an optional component and applies only to single-session events. This component will be available in the following emails:
    • Free Ticket Confirmation
    • Paid Ticket Confirmation
    • Event Reminder
              
  • Enhancements to the Event Reminder email template
    The Event Reminder email template is updated and has the following components:
    • Title
    • Image
    • Registration/Join
    • Privacy
    • View Event
              
            
• General features
  
  • Modify group join link ticket and registration counting after event has ended 
    If the lobby has already closed and a user tries joining through a group join link, neither registration nor ticket counts will be added to the event for the joining user. The user will receive a message that the event has ended and the lobby is closed.
  • Store location if registration or authentication is required when URL is shared
    Users can direct other users to a specific location within an event. If the user is required to register or authenticate, the designated starting location will be stored for the session. Upon completion of authentication or registration, when the user enters the event, the starting location will be used instead of the homepage. After the initial landing, this value is cleared so it doesn't reset the initial position on a new session.
            
• Host features
  • Enable in-app lead scanning
    Hosts can allow exhibitors to use the Zoom Events Companion app to scan attendee e-badges, QR codes, and tickets to retrieve lead data and attendee registration information. A lead list will be generated and shared with the exhibitor after the event. Hosts and co-hosts with analytics access will be able to see the live leads list on the Exhibitors page.
  • Feature ad banner in event lobby
    Hosts can advertise sponsors in the Zoom mobile app. At the top of the lobby's Sessions tab, a rotating banner carousel displays and highlights event sponsors. Attendees can click the banner to be directed to the sponsor details page. Additionally, hosts can mark featured sponsors to be included in the banner carousel.
  • Include join links and authentication settings for each special role users during export 
    When hosts export special roles, the export will include the join link for each role and the authentication requirements for each link and special role user.
            
• Hub features
  
  • Customize global branding for hub profile page and all event details pages 
    Hub users can set up branding for all event detail pages (of events in the hub) and the hub profile page and enable or disable global branding, using the hub's centralized location, the Branding tab, for global settings. They can configure the color palette for the entire hub’s event detail pages and set it as the default. Once the default branding is set up, all the hub's content pages (hub profile, upcoming/draft/past event detail pages) will load the hub branding automatically by default. Event organizers can also store the event templates in the hub branding library.
  • Enable or disable hub branding domain
    At the hub level, the hub owner can enable or disable the Branded Domain & URL option. This setting uses the branding domain that is configured in the Zoom web portal. When enabled, and when the branding domain is activated on the Zoom web portal, the hub pages' domain will be updated to the branding domain, including all events and videos on demand (VODs). When disabled, even when the branding domain is activated on the Zoom web portal, the hub pages' domain, all events, VODs, and registration links domains will not be updated. This setting is enabled by default, showing the configured branding domain.
  • Submit domains for embedded videos
    Hub users can configure and submit domains for Video On Demand (VOD) embedded content. The domain of the website must be approved by Zoom and activated in advance. When hub users copy the script from their embedded video channel, the script will allow the specified, approved website access to the video content stored at Zoom.
            
• Integration features
  • Add Zoom Meetings to Eloqua registration and attendance feeders 
    The Zoom Events registration and attendance feeders in Eloqua include meeting registrants. In the Eloqua campaign canvas, event organizers can choose Zoom Meetings and add the meeting ID. Based on the field mapping, those fields will be added or updated to the contact.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the week of January 22, 2024.
  • Add No Show trigger to HubSpot setup
    An absentee trigger, in addition to the existing registered and attended triggers, has been added to the HubSpot setup. This allows event organizers to engage with registrants who did not attend the event (absentees). After an event ends, they can send a Sorry we missed you email to absentees.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the week of January 22, 2024.
  • Add join link to Salesforce registrant object
    An attendee's unique join link is synced to Salesforce in a join link field. The registrant object includes the Join Link field. The join link is a unique join link for that individual based on their registration method to Zoom Events. That join link enforces the authentication level that was set up in the event. When the registrant object is created for an attendee linked to a Zoom Event, in Salesforce, that join link field is automatically populated.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the week of January 22, 2024.
            
• Networking & Chat features
  • Add the Interest and Feeling Social filters to the People tab 
    In the lobby People tab, attendees can use the Interests filter to find other Zoom Events users by interests and can use the Feeling Social filter to view other users who are available for networking.
            
• Special role features
  • Require certain special roles to authenticate upon joining
    If authentication is required, alternative hosts, speakers, and panelists must sign in to their Zoom account that was invited to the event. If authentication is not required, these specific special role users can join the event without any authentication requirements.
    Note: Interpreters are required to have a Zoom account and sign in.
            
• Zoom Sessions features
  • Support for billing and payments for recurring sessions events 
    Hosts can offer paid tickets for recurring sessions events. They can determine the registration option for all, one, or some sessions. Hosts can also choose to have either a Free or Paid recurring session and set this up under the Links and Event Access tab. When a host selects a Paid event, they can set the price for the event. Depending on what registration option is selected, they can set the price for all sessions or per session:
    • Attendees register once and can attend any of the sessions (All): For this option, the host can set a single price for all sessions. One price is shown for all sessions.
    • Attendees need to register for each session to attend (One): For this option, the host can set a price for each session. A total price is shown for all selected sessions.
    • Attendees register once and can choose one or more sessions to attend (Some): For this option, the host can set a price for each session. A total price is shown for all selected sessions.
              
  • Updates to the date and time format in recurring sessions event surveys 
    The date, time, and session name formats for surveys have been updated for consistency and for identifying a unique session within a recurring sessions event.
  • Provide cancellation and refunds for recurring sessions events 
    When a host cancels a session that has at least 1 paid ticket in a recurring sessions event, they can provide cancellation and refunds to attendees in the following ways:
    • When an attendee registers for one session in a recurring sessions event, and the host cancels the attendee's registered session, the attendee will receive a refund for that session.
    • When an attendee registers for 3 sessions, and the host cancels 1 of the 3 sessions, the attendee will receive a refund for the canceled session.
    • When an attendee registers for the entire recurring sessions event (all sessions), and the host cancels one session, the attendee will not get a refund.
    • When the attendee registers for the entire recurring sessions event (all sessions), and the host cancels the entire recurring sessions event, the attendee will receive a refundResolved issues
              
            

Resolved issues

• Minor bug fixes
• Security enhancements

Note: The Customize hub Branded URL, Use custom URLs for events, Enable or disable Zoom Events Image Generation, Support caption settings for simulive sessions, Configure Production Studio from the Zoom web portal, and Generate an image using Zoom AI Companion in Email Builder features have been pulled from release due to issues with deployment and will be available in an upcoming release.