Account owners and admins can choose if they want to require participants to authenticate before joining meetings from the Zoom web client. The security option, Only authenticated users can join meetings from Web client, restricts meeting participants and webinar attendees to only signed-in users. This feature is useful if you want to restrict your participant list to verified users.

Note: If a participant does not have a Zoom account, they will not be able to join the meeting or webinar if this setting is enabled.

Prerequisites for allowing only authenticated user to join meetings from the Web client

• Pro, Business, Education, or Enterprise account
• Zoom desktop client:
  • Windows: 5.0.0 (23168.0427) or higher
  • macOS: 5.0.0 (23161.0427) or higher
• Zoom mobile app:
  • Android: 5.0.0 (23161.0427) or higher
  • iOS: 5.0.0 (23161.0427) or higher

How to enable or disable Only authenticated users can join meetings from Web client

Account

To enable or disable Only authenticated users can join meetings from Web client for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation panel, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under Security, click the Only authenticated users can join meetings from Web client toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Only authenticated users can join meetings from Web client for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation panel, click User Management then Group Management.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under Security, click the Only authenticated users can join meetings from Web client toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Only authenticated users can join meetings from Web client for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Settings.
3. Click the Meeting tab.
4. Under Security, click the Only authenticated users can join meetings from Web client toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.