Signing in to your Zoom account on multiple devices

By default, users can be signed in to Zoom on 2 desktop computers, 2 tablets, and 2 mobile devices at a time. If you sign in to more than 2 devices of the same type, you will be automatically logged out of the first device.

Admins on eligible accounts can increase this limit for users on their account, allowing users to be signed in to 2-5 devices of the same type concurrently. For example, if you allow users to sign in to 2 devices of the same type concurrently, they will be able to sign in to a maximum of 2 desktop computers, 2 tablets, and 2 mobile devices at the same time.

Users can also sign in to up to 5 different Zoom accounts on the same device and easily switch between them.

Requirements for allowing users to sign in on multiple devices

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How to enable additional concurrent sign-ins

To enable or disable concurrent sign-ins for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Advanced then Security.
  3. Under Sign-in Methods, click the Allow users to login on multiple devices concurrently toggle to enable or disable it.
  4. Next to Select the max number of devices allowed, click the drop-down menu to select the number of concurrent devices, then click Save.

When enabled, admins can choose 2-5 concurrent devices, and when disabled, users can be signed-in to Zoom on only one desktop computer, one tablet, and one mobile device at a time.

If you are having trouble signing in to Zoom on your desktop, mobile, or browser, learn how to fix sign-in issues.