By default, users can be signed-in to Zoom on one desktop computer, one tablet, and one mobile device at a time. If you sign into an additional device while logged into another device of the same type, you will be logged out automatically on the first device.

Admins on eligible accounts can increase this limit for users on their account, allowing users to be signed-in to 2-5 devices of the same type concurrently.

Prerequisites for allowing users to sign in on multiple devices

• Business, Education, or Enterprise account
• Account owner or admin privileges

How to enable additional concurrent sign-ins

To enable or disable concurrent sign-ins for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Advanced then Security.
3. Under Sign-in Methods, click the Allow users to login on multiple devices concurrently toggle to enable or disable it.
4. Next to Select the max number of devices allowed, click the dropdown menu to select the number of concurrent devices.

When enabled, admins can choose 2-5 concurrent devices, and when disabled, users can be signed-in to Zoom on only one desktop computer, one tablet, and one mobile device at a time.

If you are having trouble signing in to Zoom on your desktop, mobile, or browser, learn how to fix sign-in issues.