Signing in to your Zoom account on multiple devices

By default, users can be signed in to Zoom on 2 desktop computers, 2 tablets, and 2 mobile devices at a time. If you sign in to more than 2 devices of the same type, you will be automatically signed out of the first device.

Admins on eligible accounts can increase this limit for users on their account, allowing users to be signed in to 2-5 devices of the same type. For example, if you allow users to sign in to 3 devices of the same type, they will be able to sign in to a maximum of 3 desktop computers, 3 tablets, and 3 mobile devices at the same time.

Users can also sign in to up to 5 different Zoom accounts on the same device and easily switch between them.

Requirements for enabling or disabling the Allow users to sign in on multiple devices at the same time setting

Limitations for allowing users to sign in on multiple devices

Allowing users to sign in on multiple devices has the following limitations:

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How to allow or prevent users from signing in to their Zoom account on multiple devices at the same time

This setting allows account owners or admins to enable or disable Allow users to sign in on multiple devices at the same time for all users in the account.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the top-right corner, click your profile picture or initials, then click Admin Center.
  3. In the side menu, click Security and trust .
  4. Click General.
  5. Under Sign-in Methods, click the Allow users to sign in on multiple devices at the same time toggle to enable or disable it.
  6. If you enabled the setting, next to Maximum sign-ins (per device type), click the drop-down menu to change the number of devices (2, 3, 4, or 5).
  7. Click Save.

When enabled, users can sign in on multiple devices of the same type at the same time. If this setting is disabled or if you're on a free (Basic) account, you can be signed in to Zoom on only 1 desktop computer, 1 tablet, and 1 mobile device at a time.

If you are having trouble signing in to Zoom on your desktop, mobile, or web browser, learn how to fix sign-in issues.