Using the Zoom Node Dashboard

The Zoom Node Dashboard allows Admins to view the overall health of their deployed services and servers, as well as the resource usage of their deployed servers. In addition, the dashboard for each module can be customized including adding widgets and modifying the layout for widgets within the dashboard.

This article covers:

Prerequisites for using the Zoom Node Dashboard

Business, Education, or Enterprise account
Account owner or admin privilege
Zoom Node subscription

How to access the Zoom Node Dashboard

To access the Node dashboard:

Sign in to the Zoom web portal.
In the navigation menu, click Node Management, then click the Dashboard.
Once in the dashboard, click on the desired Module tab to view the desired metrics.

How to use the Zoom Node Dashboard

At the top right side of the dashboard, the time range can be changed to view a longer or shorter time span for the metrics.

Clicking on the dropdown menu below the card name, allows admins to select additional viewing filters for the card.

How to customize the Node dashboard

Adding a widget to a Node dashboard

Sign in to the Zoom web portal.
In the navigation menu, click Node Management, then click the Dashboard.
Once in the dashboard, click on the desired Module tab.
Click + Add widgets.
Under the desired widget title, click Add to dashboard.

Deleting a widget from a Node dashboard

Note: Only widgets that have been added to the dashboard can be removed. The default widgets can not be removed.

Sign in to the Zoom web portal.
In the navigation menu, click Node Management, then click the Dashboard.
Once in the dashboard, click on the desired Module tab.
In the top right corner of the desired card, click the More button .
Click Delete.
When prompted for confirmation, click Delete.

Modifying the widget layout within a Node dashboard

Widget cards can be re-sized and/or rearranged for a more efficient view for admins, to modify the dashboard layout:

Sign in to the Zoom web portal.
In the navigation menu, click Node Management, then click the Dashboard.
Once in the dashboard, click on the desired Module tab.
To resize a card, click and hold the bottom right corner of the card, and drag your mouse til the card is a desired size.
To re-arrange the position of cards, click and hold the Name of the card, then drag the card to the desired position.

Metrics available in the Zoom Node Dashboard

Meetings Hybrid

Below are the default cards available in the Node dashboard for the Meetings Hybrid module:

Alerts Summary: Displays the number of alerts for the Nodes, Services, or Agents running on the Node instance. Click on the number of alerts to view the Nodes, Services, or Agents in detail.
Service Status: Displays the currently deployed services, as well as how many service instances are Running or Stopped. If a service has a stopped instance, click on the number of stopped instances to view the service instances in detail.
Node Status: Displays the number and status of Node servers. If a Node server instance is offline, click on the Offline instances to view the Node servers that are currently offline.
Node CPU: Displays a line graph of the CPU usage over the specified period of time.
Node Memory: Displays a line graph of the memory usage over the specified period of time.
Node Disk: Displays a line graph of the disk usage over the specified period of time.
Process: Displays a line graph of CPU by the currently deployed services over the specified period of time.
Meeting State: Displays the number of meetings hosted on the Meetings Hybrid module over the specified period of time.

In addition to the default cards, the following cards can be added to the dashboard:

Meeting Count: Displays the number of meetings currently in progress over the specified period of time.
Client Count: Displays the number of Zoom clients connected to meetings over the specified period of time.

Meeting Connector

Below are the default cards available in the Node dashboard for the Meeting Connector module:

Alerts Summary: Displays the number of alerts for the Nodes, Services, or Agents running on the Node instance. Click on the number of alerts to view the Nodes, Services, or Agents in detail.
Service Status: Displays the currently deployed services, as well as how many service instances are Running or Stopped. If a service has a stopped instance, click on the number of stopped instances to view the service instances in detail.
Node Status: Displays the number and status of Node servers. If a Node server instance is offline, click on the Offline instances to view the Node servers that are currently offline.
Node CPU: Displays a line graph of the CPU usage over the specified period of time.
Node Memory: Displays a line graph of the memory usage over the specified period of time.
Node Disk: Displays a line graph of the disk usage over the specified period of time.
Process: Displays a line graph of CPU by the currently deployed services over time.
Meeting State: Displays the number of meetings hosted on the Meetings Connector module over the specified period of time.
Recording Connector MRA: Displays the number of meetings recorded using the Recording Connector over the specified period of time.
Recording Connector MRT: Displays the number of recordings being transcoded and recordings queued to transcode over the specified period of time.

In addition to the default cards, the following cards can be added to the dashboard:

Zone MMR Count: Displays the number of MMRs per Zone over the specified period of time.
Zone Meeting Count: Displays the current number of meetings within a meeting zone over the specified period of time.
Zone Attendees Count: Displays the current number of participants within a meeting zone over the specified period of time.
Meeting Count: Displays the number of meetings currently in progress over the specified period of time.
Client Count: Displays the number of Zoom clients connected to meetings over the specified period of time.
RC Meeting Count: Displays the number of current recordings in progress over the specified period of time.
Recording Video: Displays the number of on-premise recordings initiated on the module over the specified period of time.
Transcoding Video: Displays the number of recordings that were being transcoded over the specified period of time.

Phone Local Survivability

Below are the default cards available in the Node dashboard for the Zoom Phone Local Survivability module:

Alerts Summary: Displays the number of alerts for the Nodes, Services, or Agents running on the Node instance. Click on the number of alerts to view the Nodes, Services, or Agents in detail.
Service Status: Displays the currently deployed services, as well as how many service instances are Running or Stopped. If a service has a stopped instance, click on the number of stopped instances to view the service instances in detail.
Node Status: Displays the number and status of Node servers. If a Node server instance is offline, click on the Offline instances to view the Node servers that are currently offline.
Server CPU: Displays a line graph of the CPU usage over the specified period of time.
Server Memory: Displays a line graph of the memory usage over the specified period of time.
Server Disk: Displays a line graph of the disk usage over the specified period of time.
Process: Displays a line graph of CPU by the currently deployed services over the specified period of time.
Phone state: Displays the current phone usage over the specified period of time.

In addition to the default cards, the following cards can be added to the dashboard:

Event Queue: Displays the size of the event queue over the specified period of time.
PSTN Call: Displays the number of PSTN calls over the specified period of time.
Active Sessions: Displays the number of call sessions in progress over the specified period of time.
Current Sessions Per Second: Displays the number of concurrent sessions per second over the specified period of time.