Eligible customers without a dedicated Account Executive can change their account currency in the Zoom billing portal. You are allowed to switch your account currency one time. All currency change requests are final and cannot be reversed once submitted or revised by your Account Executive.
Note: Currency change into Indian Rupee for plans over 5000INR are not supported at this time.
If you meet the eligibility requirements to change your account currency, you will be able to initiate a currency change request in the Zoom billing portal. When you change it, you also agree to pay any outstanding invoices that may result from your account prior to your currency switch.
To change your account currency, follow the steps below depending on where your billing portal is located in the left navigation menu of the Zoom web portal. Not sure how to identify where your billing portal is located? Learn how to locate your billing settings.
After you successfully change your account’s currency, wait 24 hours before making any changes to your current plan. You will be charged for your plan in the new currency and are subject to new pricing and terms in the requested currency. Any coupons or discounts will not be carried over to your new plan. Any balances from your previous plan will be refunded directly to your original payment method.
After you successfully change your account’s currency, wait 24 hours before making any changes to your current plan. You will be charged for your plan in the new currency and are subject to new pricing and terms in the requested currency. Any coupons or discounts will not be carried over to your new plan. Any balances from your previous plan will be refunded directly to your original payment method.