Enabling authentication for cloud recordings

As a host, you can require users to authenticate before viewing your cloud recordings. This feature restricts cloud recording access to participants signed in to Zoom or those with email addresses that contain a specific domain.

If a user who doesn’t meet the defined authentication criteria tries to access the recording, they’ll receive a message that they don’t have permission to view the recording.

Requirements for enabling authentication to view cloud recordings

Table of Contents

How to set up authentication for cloud recordings

Account

To enable or disable cloud recording authentication for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management, then Account Settings.
  3. Click the Recording & Transcript tab.
  4. Under Recording, click the Require users to authenticate before viewing cloud recordings toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. Next to Authentication Options, click + Add Option to add any authentication method.
    Note: Under Authentication Options, you can select Edit or Delete to modify or remove an existing authentication method.

  7. (Optional) Select the Allow sharing of recordings with specific user in addition to the above authentication options checkbox to enable it, then click Save.

     

  8. (Optional) If you want to make these settings mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Group

To enable or disable cloud recording authentication for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click User Management then Groups.
  3. Click the desired user group or create a new group.
  4. Click the Recording & Transcript tab.
  5. Under Recording, click the Require users to authenticate before viewing cloud recordings toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
  7. Under Authentication Options, click Edit or Hide in the Selection to change the name or hide the option as desired.

  8. (Optional) Select the Allow sharing of recordings with specific user in addition to the above authentication options checkbox to enable it, then click Save.

     
  9. (Optional) If you want to make these settings mandatory for all users in the selected group, click the lock icon,  and then click Lock to confirm the setting.

User

To enable or disable cloud recording authentication for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Click the Recording tab.
  4. Under Recording, click the Require users to authenticate before viewing cloud recordings toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. Below Authentication Options, click Edit or Hide in the Selection to change the name or hide the option as desired.
    Note: If the option is grayed out, it has been locked at either the account or group level, and you will need to contact your Zoom administrator.
  7. (Optional) Select the Allow sharing of recordings with specific user in addition to the above authentication options checkbox to enable it, then click Save.

How to turn on authentication for a specific cloud recording

Account

To enable or disable authentication for a particular cloud recording for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings..
  2. In the navigation menu, click Account Management then Recording Management.
  3. To the right of the desired recording name, click Share.
  4. In the Share recording pop-up window, under the Who can view dropdown, select the authentication method you'd like to use.
  5. (Optional) Under Share with specific people, you can add users you want to share the recording with, then send them the recording link via email.

User

To enable or disable authentication for a particular cloud recording for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recording.
  3. Click the Cloud Recordings tab. 
  4. Click the name of the desired recording.
  5. Click the Share icon .
  6. In the Share recording pop-up window, under the Who can view dropdown, select the authentication method you'd like to use.
  7. (Optional) Under Share with specific people, you can add users you want to share the recording with, then send them the recording link via email.