Using on-demand recordings

You can require users to register for your cloud recordings before viewing them. This makes the recording on-demand, and you can customize the registration with custom fields for manual or automatic approval. The share link to an on-demand recording won’t change and will direct viewers to a registration page instead of the recording itself.

This article covers:

• How to make a recording on-demand 
• How to change registration settings
• How to view registrant information 

Prerequisites for using on-demand recordings

• Cloud recording enabled

How to make a recording on-demand 

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Recordings & Transcripts.
3. Click the topic for the recording
4. In the top-right corner, click Share .
   The Share recording window will appear.
5. In the Share recording window, click Share Settings .
6. Select Viewers need to register to watch checkbox to make the recording on-demand.
7. Click Save.
   The recording will be on demand. If a user tries to access the recording, they’ll be required to register before viewing.

How to change registration settings

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Recordings & Transcripts.
3. Click the topic for the recording.
4. Click Registration Settings.
   This will open the On-demand settings pop-up window.

5. Under the On-demand settings window, change registration settings by clicking the following tabs:

   • Registration: Customize the registration according to the following sub-settings:
     • Approval: Choose whether registrants can access the recording immediately upon registration or wait to receive an email for access after your approval.
     • Notification: Receive email notifications whenever someone registers to view the recording.
     • Other options: Show social share buttons on the recording registration page. This will include social share buttons for Facebook, Twitter, and LinkedIn.
   • Questions: Adjust which fields are shown and required when someone registers to view the recording.
   • Custom Questions: Add custom questions for viewers to complete when registering to view the recording.
6. Click Save All.

Note: If manual approval is turned on, users will be taken to a page letting them know that their registration information has been submitted.

• If their request is approved, they’ll receive an email with the link to view the recording. 
• If their request is denied, they’ll receive an email notifying them that their registration request was denied.

How to view registrant information

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Recordings & Transcripts.
3. Click the topic for the recording.
4. Click View Registrants.
   The registrant information will be shown in three tabs:
   • Pending Approval: Select the checkbox  next to a user’s name, then click Approve or Deny to allow or block access. 
     • (Optional) To select all users in the list, click the checkbox next to Registrants.
   • Approved: Lists all the users who are allowed to view the recording
   • Denied: Lists all the users who aren’t allowed to view the recording