Updating your Zoom billing contact

To update your billing information, such as mailing and email addresses, follow these steps.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Plans and Billing, then Billing Management.
3. In the Contact Information section, to the right of Sold To Contact, click Edit, then enter the following:
   • First Name: Enter your first name.
   • Last Name: Enter your last name.
   • Email Address: Enter your email address.
     Note: This email will receive all billing-related notifications.
   • +Additional Email Addresses: Enter additional addresses that will receive notifications when invoices are posted.
     Note: Email addresses listed here will only receive notifications regarding newly posted invoices.
   • + Phone Number: Enter your phone number.
   • Street Address: Enter your street address.
   • +Address Line 2: Enter additional address details, such as apartment, suite, or unit number.
   • Zip/Postal: Enter your zip or postal code.
   • City: Enter your city.
   • State/Province: Enter your state or province.
   • Country/Region: Enter your country or region.
   • + Edit Company/Organization Name: Enter the name of your company or organization if this account is for professional use.
   • Account Type: Select Personal Account or Business Account as appropriate.
   • Use the same contact information for billing: Check this checkbox to use the same contact information, or clear it if to enter a different contact information. If the checkbox is cleared, enter the Billing Contact information as follows:
     • First Name: Enter your first name.
     • Last Name: Enter your last name.
     • Email Address: Enter your email address.
     • + Phone Number: Enter your phone number.
     • Street Address: Enter your street address.
     • + Address Line 2: Enter additional address details, such as apartment, suite, or unit number.
     • Zip/Postal: Enter your zip or postal code.
     • City: Enter your city.
     • State/Province: Select your state or province.
     • Country/Region: Select your country or region.
4. Click Save.

Note: If you are looking to update the billing address associated with your payment card, please do so in the Payment Method section and follow the instructions on how to update your payment method.

To update your billing information, such as mailing and email addresses, follow these steps.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Account Management, then Billing.
3. Click the Billing Information tab.
4. In the Billing Contact section, enter the following:
   • First Name: Enter your first name.
   • Last Name: Enter your last name.
   • Email Address: Enter your email address.
     Note: This email will receive all billing-related notifications.
   • Additional Email Addresses: Enter additional addresses that will receive notifications when invoices are posted.
     Note: Email addresses listed here will only receive notifications regarding newly posted invoices.
   • Phone Number: Enter your phone number.
   • Company/Organization Name: Enter the name of your company or organization if this account is for professional use.
   • Employee Count: Select your total number of employees.
   • Address: Enter your street address.
   • Apt/Suite: Enter additional address details, such as apartment, suite, or unit number.
   • City: Enter your city.
   • State/Province: Select your state or province.
   • Zip/Postal: Enter your zip or postal code.
   • Country/Region: Select your country or region.
   • In the Sold To Contact section, do the following:
   • To the left of Same as Bill to Contact, click the checkbox if the billing information is the same as Billing Contact; otherwise, clear the checkbox. If the checkbox is cleared, enter the Billing Contact information as follows:
     • First Name: Enter your first name.
     • Last Name: Enter your last name.
     • Email Address: Enter your email address.
     • Phone Number: Enter your phone number.
     • Address: Enter your street address.
     • Apt/Suite: Enter additional address details, such as apartment, suite, or unit number.
     • City: Enter your city.
     • State/Province: Select your state or province.
     • Zip/Postal: Enter your zip or postal code.
     • Country/Region: Select your country or region.
5. Click Update.

Note: If you are looking to update the billing address associated with your payment card, please do so in the Payment Method section and follow the instructions on how to update your payment method.