Account owners and administrators can update the billing contact information on the Zoom web portal. There are two billing contacts listed on accounts:
Billing Contact: This contact is the person paying for the subscription.
Sold To Contact: This contact is usually the account owner and is the person who uses the subscription.
Note: The bill to and sold to contacts can be the same, and both contacts will receive payment and invoice notifications.
Requirements for updating a billing contact
Account owner, admin, or role with billing permissions