Zoom meeting chat history disappearing with breakout rooms issue


Users were experiencing the in-meeting chat history being deleted when participants were placed into breakout rooms.


Accounts with the new meeting chat experience enabled in the Zoom web portal.


Zoom has resolved this issue for the desktop client with version 5.14.0 by adding the ability to retain chat messages from breakout rooms. Learn more about release notes for the Zoom desktop client. The latest version can be downloaded from our Download Center.