Managing the multi-session Meeting & Webinar tab

The Meeting & Webinar tab lets you set advanced options for the session. When you change a setting that impacts the session experience while a session is in progress, the setting change will only impact a session once it's closed and reopened.

Learn more about creating a multiple-session Zoom Event.

Notes:

Requirements for managing the Meeting & Webinar tab for multiple-session events

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

Table of Contents

How to access the Meeting & Webinar tab

  1. Create a multiple-session event or edit an upcoming event to access the event creation flow.
  2. In the event creation flow navigation menu, click Event experience, then click Meeting & webinar.
    The Meeting & Webinar page will appear.

How to manage the Session Controls tab

Note: Attendees will only be able to use the Zoom products enabled on their account to communicate.

  1. Access the Meeting & webinar tab in the event creation flow.
  2. Click the Sessions controls tab.
  3. Select the in-session settings you want:
  4. Customize the following settings (specific settings will be available, depending on the meeting or webinar event type):
  5. Click Save.

Manage session audio types

Hosts can manage the audio types that attendees can use to join sessions. The available audio types will have an Enabled label next to them; unavailable audio types will have a Disabled label. You can adjust settings until registration starts.

PSTN's voice-only features and local toll calls are available for all Zoom Events license holders; attendees can see and use local toll numbers to call into the event. Other PSTN features (toll-free, call-me, etc.) are attached to a premium audio conference license.

Additionally, Zoom Events supports Public Switched Telephone Network (PSTN) and Session Initiation Protocol (SIP) so that more users can join events from their devices. There are 4 possible ways to use PSTN and SIP to join a Zoom Event:

Hosts can manage the following session audio types:

How to manage the event-level In-session branding tab

Zoom Events hosts can use Production Studio and In-session branding. Production Studio in Zoom Events allows hosts to produce visually engaging and branded webinars. Hosts can customize what an attendee sees, customize layouts, add borders to videos, adjust the aspect ratio, and customize all in-session branding features.

Hosts can use the In-session Branding feature to have full control over their session’s appearance, including how the panelists are displayed to attendees, and apply branding at the event level. When editing a session, the host can choose to keep the event level defaults or set specific branding for an individual session. Hosts can customize what an attendee sees by uploading a wallpaper, setting the virtual background, and applying name tags to panelists.

Learn more about configuring in-session branding and using Production Studio.

How to manage the Waiting Room tab

Hosts can customize the waiting room experience for Zoom Events on a per-event basis. This feature allows hosts to customize the image, text, and other waiting room assets that attendees see before joining each event. The customized assets can be saved to event templates for reuse. This provides a more engaging and branded joining experience for attendees.

  1. Access the Meeting & webinar tab in the event creation flow.
  2. Click the Waiting Room tab.
  3. Click Customize waiting room.
    A pop-up window will appear.
  4. In the window, customize the waiting room for your event:
  5. Click Save.
    Your customization will appear in the Waiting Room tab.

Manage webinar Waiting Room settings

Attendees, speakers, and other special roles will be in the waiting room before the host joins the webinar.

Attendees will remain in the waiting room, while practice mode is active, and automatically move to the webinar when it is started. Speakers and other special roles will join the webinar in backstage or practice mode if the host has joined.

Note: This feature is only available with version 6.0.0 or higher.

Manage meeting Waiting Room settings

  1. Access the Meeting & Webinar tab in the event creation flow.
  2. Click the Waiting Room tab.
  3. Click the Enable Meeting Waiting Room toggle to enable or disable it.
    When the meeting waiting room is enabled, event attendees will wait in the waiting room until the host admits them individually.