Enabling meeting surveys allows the host to present surveys to participants once a meeting has ended. In addition to Zoom’s native meeting survey feature, hosts can use a third-party survey service, such as Google Forms or Survey Monkey. Learn more about creating post-meeting surveys and reporting.
Note: Meeting surveys are separate from end-of-meeting experience feedback surveys and post-webinar surveys.
Prerequisites for enabling meeting surveys
- Account owner or admin privileges
How to enable meeting surveys
Account
To enable or disable Meeting Survey for all users in the account:
- Sign in to the Zoom web portal.
- Click Account Management then Account Settings.
- Click the Meeting tab.
- Under In Meeting (Basic), click the Meeting Survey toggle to enable or disable it.
- If a verification dialog displays, click Enable or Disable to verify the change.
- (Optional) Select or deselect the Allow host to use a 3rd-party survey link check box to enable or disable the use of third-party survey links for meetings at the account level. Click Save to confirm your changes.
- (Optional) Click the checkbox next to Use default survey if you want to set a default survey for all scheduled meetings and webinars, except those with Personal Meeting IDs.
Use the drop down menu to select any survey from the account library. - (Optional) Select an option under Who can participate:
- Everyone in the meeting
- Internal users only
- External users only
- (Optional) To prevent all users in your account from changing these settings, click the lock icon
, and then click Lock to confirm.
Group
To enable or disable Meeting Survey for a group of users:
- Sign in to the Zoom web portal.
- Click User Management then Groups.
- Click the applicable group name from the list.
- Click the Meeting tab.
- Under In Meeting (Basic), click the Meeting Survey toggle to enable or disable it.
- If a verification dialog displays, click Enable or Disable to verify the change.
Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level. - (Optional) To prevent all users in the group from changing this setting, click the lock icon
, and then click Lock to confirm the setting.
User
To enable or disable Meeting Survey for your own use:
- Sign in to the Zoom web portal.
- Click Settings.
- Click the Meeting tab.
- Under In Meeting (Basic), click the Meeting Survey toggle to enable or disable it.
- If a verification dialog displays, click Enable or Disable to verify the change.
Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin. - (Optional) Click the checkbox next to Use default survey if you want to set a default survey for all scheduled meetings and webinars, except those with Personal Meeting IDs.
Use the drop down menu to select any survey from your personal library. - (Optional) Select an option under Who can participate:
- Everyone in the meeting
- Internal users only
- External users only