Enabling meeting surveys


Enabling meeting surveys allows the host to present surveys to participants once a meeting has ended. In addition to Zoom’s native meeting survey feature, hosts can use a third-party survey service, such as Google Forms or Survey Monkey. Learn more about creating post-meeting surveys and reporting.

Note: Meeting surveys are separate from end-of-meeting experience feedback surveys and post-webinar surveys.

Prerequisites for enabling meeting surveys

How to enable meeting surveys

Account

To enable or disable Meeting Survey for all users in the account:

  1. Sign in to the Zoom web portal.
  2. Click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), click the Meeting Survey toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
  6. (Optional) Select or deselect the Allow host to use a 3rd-party survey link check box to enable or disable the use of third-party survey links for meetings at the account level. Click Save to confirm your changes.
  7. (Optional) Click the checkbox next to Use default survey if you want to set a default survey for all scheduled meetings and webinars, except those with Personal Meeting IDs.
    Use the drop down menu to select any survey from the account library. 
  8. (Optional) Select an option under Who can participate:
    • Everyone in the meeting
    • Internal users only
    • External users only
  9. (Optional) To prevent all users in your account from changing these settings, click the lock icon , and then click Lock to confirm.

Group

To enable or disable Meeting Survey for a group of users:

  1. Sign in to the Zoom web portal.
  2. Click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Meeting tab.
  5. Under In Meeting (Basic), click the Meeting Survey toggle to enable or disable it.
  6. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Meeting Survey for your own use:

  1. Sign in to the Zoom web portal.
  2. Click Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), click the Meeting Survey toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
  6. (Optional) Click the checkbox next to Use default survey if you want to set a default survey for all scheduled meetings and webinars, except those with Personal Meeting IDs.
    Use the drop down menu to select any survey from your personal library. 
  7. (Optional) Select an option under Who can participate:
    • Everyone in the meeting
    • Internal users only
    • External users only