Cloud recording storage capacity

You can store, stream, and download your cloud recordings from the Zoom cloud. This article details the standard cloud recording storage capacities, as well as the costs for additional storage for your account. 

An email alert will be sent to the billing admin when usage is at 80% of the subscribed storage limit. If the storage limit is reached during a recording, the meeting will continue to record until it is ended.

Learn more about managing cloud recording storage usage or how to view your available storage.

This article covers:

Notes:

Prerequisites for cloud recording storage

Cloud recording storage capacity

The following table goes over the amount of storage capacity available for each plan:

Plan TypeIncluded Meeting Recording Storage CapacityIncluded Zoom Phone Voicemail & Recording Storage Capacity
Pro5 GB/Licensed UserUnlimited
Pro Plus5 GB/Licensed UserUnlimited
Business5 GB/Licensed UserUnlimited
Business Plus10 GB/Licensed UserUnlimited
EnterpriseUnlimitedUnlimited
Enterprise PlusUnlimitedUnlimited
Zoom One for Education Core or Legacy Site0.5 GB/Licensed UserUnlimited
Zoom One for Education - School and Campus5 GB/Licensed UserNot included
Zoom One for Education - School and Campus Plus10 GB/Licensed UserUnlimited
Zoom One for Education - Enterprise Essentials10 GB/Licensed UserNot included
Zoom One for Education - Enterprise PlusUnlimitedUnlimited
Zoom One for Education - Enterprise PremierUnlimitedUnlimited
Zoom Rooms1 GB/Zoom RoomUnlimited

Note: Cloud recording storage is pooled at the account level. For example, a Business account with 10 Licensed users gets a total of 50 GB of available cloud recording storage capacity to use across the account.

Additional cloud recording storage

Pricing for additional storage (US Dollars):

PlanStorageAdditional 1 GB
$10 per month30 GB$1.5/GB
$40 per month200 GB$1.5/GB
$100 per month1 TB$0.5/GB
$500 per month5 TB$0.1/GB

Note: The overage amount will be calculated based on the highest usage of cloud storage during the billing period.