Moving numbers between accounts

Moving numbers between accounts, sub-accounts, and certain products (Zoom Phone and Zoom Contact Center) is a manual process and requires the intervention of the Zoom Porting Team.

Requirements for moving numbers between accounts

Move numbers between accounts

Move numbers between products (Zoom Phone and Zoom Contact Center)

Table of Contents

How to request a number move between accounts/products

Submit your request here and make sure to follow the steps below:

Notes:

How to check available phone licenses

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Phone System Management then Users & Rooms.
  3. At the top of the page, click Plan Details.
    A pop-up window will appear.
  4. In the window, click the Phone Numbers tab.
    In the right column, you will see all available phone licenses.