HIPAA Business Associate Agreement (BAA)

Under the U.S. Health Insurance Portability and Accountability Act of 1996, a HIPAA business associate agreement (BAA) is a contract between a HIPAA covered entity and a HIPAA business associate (BA) or downstream business associate. The contract protects personal health information (PHI) in accordance with HIPAA guidelines.

More information on Zoom's HIPAA compliance can be found here.

Note: In addition to Zoom's subscription plans, custom pre-paid packages are available in 1-, 2-, and 3-year increments. Contact Sales for pricing.

Zoom account BAA configuration

A BAA needs to be in place for covered entities or business associates that wish to place PHI on the platform but no manual configuration needs to occur to enable feature enhancements.

Zoom’s HIPAA offering allows you to leverage the Zoom platform, while still maintaining privacy, security, and compliance.

Features enabled

What’s more, administrators have the flexibility to turn these settings on and off at the network level depending on your organization’s specific policies. This allows you to give employees what they need when they need it, without worrying about granting access to unnecessary features.

Ensuring privacy and security

For information on how to have a BAA signed with Zoom, please contact Sales.