Using Zoom for Microsoft Teams

This integration enables Microsoft Teams users to initiate and take advantage of Zoom Meetings, and Zoom Phone features within Teams. The integration appears in Microsoft Teams as:

• A Zoom Workplace tab
  • A Zoom Meeting tab
  • A Zoom Phone tab
• A Zoom Notification tab

Notes:

• Zoom for Microsoft Teams is supported for Microsoft Teams in a Microsoft 365 Government GCC High or GCC DoD.
• SSO login is not supported for Zoom Phone on the Microsoft Teams integration.

Learn more about using Zoom Phone for Microsoft Teams.

Requirements for Microsoft Teams

• A Microsoft Teams account
• Zoom account with a Zoom Phone plan (Zoom Phone integration)
• Setting call control from 3rd party apps (Zoom Phone integration)
• Zoom email account, SSO, or Google login
• Pre-approval of the Microsoft Teams integration in the Zoom App Marketplace
• Admins must have configured phone numbers in either the Azure Active Directory or Zoom Phone system

How to add the Microsoft Teams integration from the Zoom Marketplace

1. Sign in to the Zoom App Marketplace with your Zoom account.
2. In the top right of your screen, enter Microsoft Teams in the search box to find the app.
3. In your search results, find the Microsoft Teams app and click it.
4. Next to the Microsoft Teams app, click Add.
5. Confirm the permissions the app requires, then click Authorize.
   You will be redirected to your Microsoft Teams account.
6. In your Microsoft Teams account, click Add and select Add to a team.
7. Enter the name of the channel or team to use for the Zoom Meetings integration.
8. Click Set up a bot.
   The integration will direct you to the channel.
9. Follow the steps to complete the integration for your Microsoft Teams account.

How to configure Microsoft Teams on the Zoom App in Zoom Marketplace

The following steps apply to all of the integration features:

Enable or disable Zoom Meeting for Microsoft Teams

Notes:

• Enable Zoom Meeting:
  • Your organization users can see the Meeting tab in the Zoom app Workplace tab.
  • Your organization users can see Start an instant meeting and Schedule a meeting in Teams Extension.
• Disable Zoom Meeting:
  • Your organization users will not be able to use any Zoom app meeting related features in Teams.
  • You can't see the Meeting tab in the Zoom app Workplace tab.
  • You can't see Start an instant meeting and Schedule a meeting in Teams Extension.

1. Sign in to the Zoom App Marketplace as your Zoom account administrator.
2. Click Manage.
3. Select the Microsoft Teams app and choose Configure.
   The Zoom Marketplace will display the permissions page.
   Note: If Zoom does not display the permissions page, you need to remove and add the Microsoft Teams app.
4. Click Enable Meeting.
5. Log in to your Microsoft Teams account.
6. Select Consent on behalf of your organization and accept these meeting permissions.
   Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
7. Click Confirm in the Zoom confirmation page.

Enable or disable Zoom Phone for Microsoft Teams

Notes:

• Enable Zoom Phone:
  • Your organization users can see the Phone tab in the Zoom app Workplace tab.
  • Your organization users can see Make a phone call in Teams Extension.
• Disable Zoom Phone:
  • Your organization users will not be able to use any Zoom app phone related features in Teams.
  • Your organization users can't see the Phone tab in the Zoom app Workplace tab.
  • Your organization users can't see Make a phone call in Teams Extension.

1. Sign in to the Zoom App Marketplace as your Zoom account administrator.
2. Click Manage.
3. Select the Microsoft Teams app and choose Configure.
   The Zoom Marketplace will display the permissions page.
   Note: If Zoom does not display the permissions page, you need to remove and add the Microsoft Teams app.
4. Click Enable.
5. Log in to your Microsoft Teams account.
6. Select Consent on behalf of your organization and accept these phone permissions.
   Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
7. Click Confirm in the Zoom confirmation page.

Note: Disabling Zoom Phone for Microsoft Teams does not remove the Zoom Phone option from the user interface.

Enable or disable Zoom Whiteboard for Microsoft Teams

Whiteboard is enabled by default but can be toggled on or off to enable or disable the feature.

1. Sign in to the Zoom App Marketplace as your Zoom account administrator.
2. Click Manage.
3. Select the Microsoft Teams app and choose Configure.
   The Zoom Marketplace will display the permissions page.
   Note: If Zoom does not display the permissions page, you need to remove and add the Microsoft Teams app.
4. Click Enable.
5. Log in to your Microsoft Teams account.
6. Select Consent on behalf of your organization.
   Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
7. Click the toggle next to Whiteboard to turn the setting on or off.
8. Click Enable or Disable to confirm the changes.

Enable Microsoft Teams Presence for Contacts and Speed Dial in the Zoom app

1. Sign in to the Zoom App Marketplace as a Zoom account administrator.
2. Click Manage.
3. Select the Microsoft Teams app and choose Configure.
   The Zoom Marketplace will display the permissions page.
   Note: If Zoom does not display the permissions page, you need to remove and add the Microsoft Teams app.
4. Click Allows the app to read user presence.
5. Log in to your Microsoft Teams account.
6. Select Consent on behalf of your organization and accept these permissions.
   Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
7. Click Enable or Disable to confirm the changes.

Access your Outlook contacts in Zoom Phone Tab

For Microsoft Teams members to use the app to access their Outlook contacts list in the Zoom Phone contact part, Microsoft Teams administrators must configure the permissions on their behalf.

1. Sign in to the Zoom App Marketplace as your Zoom account administrator.
2. Click Manage.
3. Select the Microsoft Teams app and choose Configure.
   The Zoom Marketplace will display the permissions page.
   Note: If Zoom does not display the permissions page, you need to remove and re-add the Microsoft Teams app.
4. Click Authorize.
5. Log in to your Microsoft Teams account.
6. Select Consent on behalf of your organization and accept these permissions.
   Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
7. Click Enable or Disable to confirm the changes.

Grant missing and newly added scopes for Microsoft Teams app

To grant any missed scopes for the Microsoft Teams app in Zoom, follow these steps from the app's configuration page:

1. Sign in to the Zoom App Marketplace as the account administrator.
2. Select the Microsoft Teams app and choose Configure.
   The Zoom Marketplace will display the permissions page.
   Note: If Zoom does not display the permissions page, remove and re-add the Microsoft Teams app.
3. Look for any missing scopes. Click Grant for the specific scope that you want to authorize.
   You will be directed to the Microsoft authorization page.
   • Click Contact to authorize Microsoft Contact.Read scope.
   • Click Presence to authorize Microsoft Presence.Read.All scope.
   • Click Place to authorize Place.Read.All scope.
     Notes:
   • Enable Meeting to authorize User.ReadBasic.All,Calendars.ReadWrite.Shared,Place.Read.All scopes (All scopes used for meeting).
   • Enable Phone to auth User.Read.All,Presence.Read.All,Contact.Read scopes (All scopes used for phone).
   • If you missed some Microsoft scopes, you’ll see Missed scope tips and a Grant scope button. Click it to authorize Microsoft scopes. Click Grant scope or Enable Meeting or Phone switch, and you will be directed to the Microsoft authorization page.
4. Log in to your Microsoft Teams account.
5. Select Consent on behalf of your organization and accept these permissions.
   Note: If this option isn’t selected, complete the configuration in the Microsoft Teams admin center (see Configure permissions in the Microsoft Teams admin center).
6. Click Confirm in the Zoom confirmation page.

How to configure Microsoft Teams on the Zoom App in the Microsoft Admin Center

This is required if the admin does not check the box "Consent on behalf of your organization" when authorizing the Microsoft scope.

1. Sign in to the Microsoft Teams admin center as your Microsoft account administrator.
2. Click Teams apps, then Manage apps.
3. Search for Zoom.
4. Click Zoom.
5. Select the Permissions tab.
6. Click Grant admin consent.

How to configure Zoom Phone authorizations

Use administrator options in Microsoft Teams

Disable the Teams Video icon

You can disable the native Teams video icon by following the instructions in this article.

Add the integration for all users

To add the integration for all users on your account, you can use the MS Graph API.

Add and pin Zoom to the Teams toolbar

You can pin the Zoom app to the left toolbar so that the Zoom app is visible to all users when they sign in.

1. Access Setup policies then Add apps.
2. Search for Zoom in the search textbox.
3. Select it to pin.

You have the ability to specify this globally or for specific users/groups in your organization. This utilizes the app setup policy within Teams. For more information, see this article.

How to use the Microsoft Teams integration

Use the Zoom Workplace tab

You can use the Zoom Workplace tab to schedule or start a Zoom meeting with anyone else in your organization who also has the Zoom app added. Additionally, you can make a phone call with anyone else in your Zoom organization and Microsoft organization.

For information about starting and scheduling Zoom meetings, see Scheduling meetings.
For information about phone call, see Use the Zoom Phone
On the left of the Teams page, click the Zoom icon and select one of the following tabs:

• Workplace: Zoom app home page, you can see the Meetings tab and Phone tab in the home page.
  • Meetings: Start or schedule Zoom meetings.
  • Phone: Make a phone call, send SMS, use Microsoft Contacts and Zoom contacts.
  • Notification: Accept notification cards from Zoom.
• About: View details of the Zoom integration with Microsoft Teams.

Use the Zoom Phone tab

You can initiate a phone call with Teams contacts directly in MS Teams without needing to manually enter phone numbers in the Zoom app.

Learn more about using Zoom Phone for Microsoft Teams.

Use the Zoom Meeting tab

Note: Before using the Zoom Meeting tab in the Zoom Workplace tab, make sure you have enabled the Zoom meeting for Microsoft Teams.

Start an instant meeting

Click New Meeting and invite some contacts in your organization to start an instant meeting. When the host starts the instant meeting, the invitees will receive an instant meeting card from Zoom app in Teams.

Schedule a meeting

Click Schedule and invite some contacts in your organization to schedule a Zoom meeting. The invitees who have added Zoom app will receive the meeting card from Zoom app in Teams.

Join a Meeting

Click Join and enter the meeting number of a Zoom meeting that you have permission to access, you can join the meeting. 

Share screen

Click Share screen, and enter the meeting number of a Zoom meeting that you have permission to access, you can join the meeting and share your screen.

Meeting List

You can see your meeting list in the Meeting tab, and you can select any day to view the meeting of that day.

• Click the Start button to start the meeting.
• Click the Join button to join the meeting.
• Click Edit in the top-right corner to edit the meeting. You can only edit non-pmi meetings.
• Click Delete in the top-right corner to delete the meeting.
• Click Copy invitation in the top-right corner to copy the meeting invitation.

Use Zoom Whiteboard

To share a Zoom Whiteboard in Teams:

1. Open a chat or channel.
2. Below the message box, click the ellipsis icon and search for Zoom app.
   You can also find the Zoom icon in the Recent section.
3. Click the Zoom icon .
4. In the Zoom dialog box, click Invite.
5. Click Share a Whiteboard.
   Note: You can also paste a Zoom Whiteboard link into into the chat or channel. The link will unfurl to display the whiteboard title and a preview of it.

Viewing whiteboard notifications in Teams:

• If a whiteboard is shared with users outside of Teams chats or channels, the users will receive a notification in Teams. To view the notification, the users can click the Zoom channel.
• If a user requests access to a whiteboard that has been shared with others, a notification for the whiteboard owner will be created in Teams. The whiteboard owner can click the Zoom channel, and then grant access to the whiteboard from the notification options. 

Note: To use this feature, Zoom Whiteboards must be enabled on your account.

How to remove Zoom for Microsoft Teams

1. Sign in to the Zoom App Marketplace as the account administrator.
2. In the top right of the page, click Manage.
3. In the navigation menu, click Added Apps.
4. Next to the Microsoft Teams app, click Remove.
5. Confirm the dialogue and click Remove.

Security and privacy

This app accesses and uses the following information from Zoom:

• Upcoming meeting: Start time, topic, meeting ID, participant, host list.
• Meeting details for each meeting: meeting ID, topic, start time, duration, meeting password, join link, meeting invitation with join instructions.
• Meeting settings: video, audio, password, Enable join before host, Mute participants upon entry, Personal Meeting ID, Enable waiting room, Only authenticated users can join, Recording option, Enable additional data center regions for this meeting.
• Start a meeting: join link, meeting ID, topic, password.
• Schedule meeting message: meeting ID, topic, start time, duration, meeting password, join link.
• User detail: first name, last name, user type, PMI.
• Meeting summary: topic, meeting ID, start time, meeting length.
• Recording detail: topic, password, recording link.

For additional help, please submit a request to Zoom support.