Using Zoom for Microsoft Teams

This integration enables Microsoft Teams users to initiate and take advantage of Zoom Meetings, and Zoom Phone features within Teams. The integration appears in Microsoft Teams as:

Notes:

Learn more about using Zoom Phone for Microsoft Teams.

Requirements for Microsoft Teams

Table of Contents

How to add the Microsoft Teams integration from the Zoom Marketplace

  1. Sign in to the Zoom App Marketplace with your Zoom account.
  2. In the top right of your screen, enter Microsoft Teams in the search box to find the app.
  3. In your search results, find the Microsoft Teams app and click it.
  4. Next to the Microsoft Teams app, click Add.
  5. Confirm the permissions the app requires, then click Authorize.
    You will be redirected to your Microsoft Teams account.
  6. In your Microsoft Teams account, click Add and select Add to a team.
  7. Enter the name of the channel or team to use for the Zoom Meetings integration.
  8. Click Set up a bot.
    The integration will direct you to the channel.
  9. Follow the steps to complete the integration for your Microsoft Teams account.

How to configure Microsoft Teams on the Zoom App in Zoom Marketplace

The following steps apply to all of the integration features:

Enable or disable Zoom Meeting for Microsoft Teams

Notes:

  1. Sign in to the Zoom App Marketplace as your Zoom account administrator.
  2. Click Manage.
  3. Select the Microsoft Teams app and choose Configure.
    The Zoom Marketplace will display the permissions page.
    Note: If Zoom does not display the permissions page, you need to remove and add the Microsoft Teams app.
  4. Click Enable Meeting.
  5. Log in to your Microsoft Teams account.
  6. Select Consent on behalf of your organization and accept these meeting permissions.
    Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
  7. Click Confirm in the Zoom confirmation page.

Enable or disable Zoom Phone for Microsoft Teams

Notes:

  1. Sign in to the Zoom App Marketplace as your Zoom account administrator.
  2. Click Manage.
  3. Select the Microsoft Teams app and choose Configure.
    The Zoom Marketplace will display the permissions page.
    Note: If Zoom does not display the permissions page, you need to remove and add the Microsoft Teams app.
  4. Click Enable.
  5. Log in to your Microsoft Teams account.
  6. Select Consent on behalf of your organization and accept these phone permissions.
    Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
  7. Click Confirm in the Zoom confirmation page.

Note: Disabling Zoom Phone for Microsoft Teams does not remove the Zoom Phone option from the user interface.

Enable or disable Zoom Whiteboard for Microsoft Teams

Whiteboard is enabled by default but can be toggled on or off to enable or disable the feature.

  1. Sign in to the Zoom App Marketplace as your Zoom account administrator.
  2. Click Manage.
  3. Select the Microsoft Teams app and choose Configure.
    The Zoom Marketplace will display the permissions page.
    Note: If Zoom does not display the permissions page, you need to remove and add the Microsoft Teams app.
  4. Click Enable.
  5. Log in to your Microsoft Teams account.
  6. Select Consent on behalf of your organization.
    Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
  7. Click the toggle next to Whiteboard to turn the setting on or off.
  8. Click Enable or Disable to confirm the changes.

Enable Microsoft Teams Presence for Contacts and Speed Dial in the Zoom app

  1. Sign in to the Zoom App Marketplace as a Zoom account administrator.
  2. Click Manage.
  3. Select the Microsoft Teams app and choose Configure.
    The Zoom Marketplace will display the permissions page.
    Note: If Zoom does not display the permissions page, you need to remove and add the Microsoft Teams app.
  4. Click Allows the app to read user presence.
  5. Log in to your Microsoft Teams account.
  6. Select Consent on behalf of your organization and accept these permissions.
    Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
  7. Click Enable or Disable to confirm the changes.

Access your Outlook contacts in Zoom Phone Tab

For Microsoft Teams members to use the app to access their Outlook contacts list in the Zoom Phone contact part, Microsoft Teams administrators must configure the permissions on their behalf.

  1. Sign in to the Zoom App Marketplace as your Zoom account administrator.
  2. Click Manage.
  3. Select the Microsoft Teams app and choose Configure.
    The Zoom Marketplace will display the permissions page.
    Note: If Zoom does not display the permissions page, you need to remove and re-add the Microsoft Teams app.
  4. Click Authorize.
  5. Log in to your Microsoft Teams account.
  6. Select Consent on behalf of your organization and accept these permissions.
    Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center. Follow Configure permissions in the Microsoft Teams admin center.
  7. Click Enable or Disable to confirm the changes.

Grant missing and newly added scopes for Microsoft Teams app

To grant any missed scopes for the Microsoft Teams app in Zoom, follow these steps from the app's configuration page:

  1. Sign in to the Zoom App Marketplace as the account administrator.
  2. Select the Microsoft Teams app and choose Configure.
    The Zoom Marketplace will display the permissions page.
    Note: If Zoom does not display the permissions page, remove and re-add the Microsoft Teams app.
  3. Look for any missing scopes. Click Grant for the specific scope that you want to authorize.
    You will be directed to the Microsoft authorization page.
  4. Log in to your Microsoft Teams account.
  5. Select Consent on behalf of your organization and accept these permissions.
    Note: If this option isn’t selected, complete the configuration in the Microsoft Teams admin center (see Configure permissions in the Microsoft Teams admin center).
  6. Click Confirm in the Zoom confirmation page.

How to configure Microsoft Teams on the Zoom App in the Microsoft Admin Center

This is required if the admin does not check the box "Consent on behalf of your organization" when authorizing the Microsoft scope.

  1. Sign in to the Microsoft Teams admin center as your Microsoft account administrator.
  2. Click Teams apps, then Manage apps.
  3. Search for Zoom.
  4. Click Zoom.
  5. Select the Permissions tab.
  6. Click Grant admin consent.

How to configure Zoom Phone authorizations

Web

Configure Zoom Phone authorizations in the Zoom web portal

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Zoom Phone tab.
  4. Click the Automatically Call From 3rd Party Apps toggle to enable or disable it.
Microsoft Teams integration

Configure Zoom Phone authorizations in Microsoft Teams

  1. Access the Zoom Phone tab.
  2. Sign in and grant access to Zoom and Teams account.
  3. Select the Consent on behalf of your organization check box.
    Note: If this is not checked, the configuration must be completed from the Microsoft Teams admin center.

Configure permissions in the Microsoft Teams admin center

This is necessary if Consent on behalf of your organization was not enabled when managing permissions in the previous section.

  1. Sign in to the Microsoft Teams admin center as your Microsoft account administrator.
  2. Click Teams apps, then Manage apps.
  3. Search for Zoom.
  4. Click Zoom
  5. Select the Permissions tab.
  6. Click Review permissions.

Use administrator options in Microsoft Teams

Disable the Teams Video icon

You can disable the native Teams video icon by following the instructions in this article.

Add the integration for all users

To add the integration for all users on your account, you can use the MS Graph API.

Add and pin Zoom to the Teams toolbar

You can pin the Zoom app to the left toolbar so that the Zoom app is visible to all users when they sign in.

  1. Access Setup policies then Add apps.
  2. Search for Zoom in the search textbox.
  3. Select it to pin.

You have the ability to specify this globally or for specific users/groups in your organization. This utilizes the app setup policy within Teams. For more information, see this article.

How to use the Microsoft Teams integration

Use the Zoom Workplace tab

You can use the Zoom Workplace tab to schedule or start a Zoom meeting with anyone else in your organization who also has the Zoom app added. Additionally, you can make a phone call with anyone else in your Zoom organization and Microsoft organization.

For information about starting and scheduling Zoom meetings, see Scheduling meetings.
For information about phone call, see Use the Zoom Phone
On the left of the Teams page, click the Zoom icon and select one of the following tabs:

Use the Zoom Phone tab

You can initiate a phone call with Teams contacts directly in MS Teams without needing to manually enter phone numbers in the Zoom app.

Learn more about using Zoom Phone for Microsoft Teams.

Use the Zoom Meeting tab

Note: Before using the Zoom Meeting tab in the Zoom Workplace tab, make sure you have enabled the Zoom meeting for Microsoft Teams.

Start an instant meeting

Click New Meeting and invite some contacts in your organization to start an instant meeting. When the host starts the instant meeting, the invitees will receive an instant meeting card from Zoom app in Teams.

Schedule a meeting

Click Schedule and invite some contacts in your organization to schedule a Zoom meeting. The invitees who have added Zoom app will receive the meeting card from Zoom app in Teams.

Join a Meeting

Click Join and enter the meeting number of a Zoom meeting that you have permission to access, you can join the meeting. 

Share screen

Click Share screen, and enter the meeting number of a Zoom meeting that you have permission to access, you can join the meeting and share your screen.

Meeting List

You can see your meeting list in the Meeting tab, and you can select any day to view the meeting of that day.

Use Zoom Whiteboard

To share a Zoom Whiteboard in Teams:

  1. Open a chat or channel.
  2. Below the message box, click the ellipsis icon and search for Zoom app.
    You can also find the Zoom icon in the Recent section.
  3. Click the Zoom icon .
  4. In the Zoom dialog box, click Invite.
  5. Click Share a Whiteboard.
    Note: You can also paste a Zoom Whiteboard link into into the chat or channel. The link will unfurl to display the whiteboard title and a preview of it.

Viewing whiteboard notifications in Teams:

Note: To use this feature, Zoom Whiteboards must be enabled on your account.

How to remove Zoom for Microsoft Teams

  1. Sign in to the Zoom App Marketplace as the account administrator.
  2. In the top right of the page, click Manage.
  3. In the navigation menu, click Added Apps.
  4. Next to the Microsoft Teams app, click Remove.
  5. Confirm the dialogue and click Remove.

Security and privacy

This app accesses and uses the following information from Zoom:

For additional help, please submit a request to Zoom support.