Masking phone numbers in participant list
Enable the Mask phone number in the participant list setting to mask the phone numbers of participants dialing into a meeting. For example, a masked phone number will show as 888****666.
This article covers:
How to enable Mask phone number in the participant list
Account
To enable Mask phone number in the participant list for all users in the account:
- Sign in to the Zoom web portal as an owner or admin with the privilege to edit account settings.
- In the navigation panel, click Account Management then Account Settings.
- Click the Audio Conferencing tab.
- Verify that Mask phone number in the participant list is enabled.
- If the setting is disabled, click the toggle to enable it. If a verification dialog appears, click Enable to verify the change.
Note: Settings that had been previously changed for groups or users will be kept as-is. - (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.
Group
To enable Mask phone number in the participant list for a group of users:
- Sign in to the Zoom web portal as an admin with the privilege to edit groups.
- In the navigation panel, click User Management then Groups.
- Click the applicable group name from the list, then click the Audio Conferencing tab.
- Verify that Mask phone number in the participant list is enabled.
- If the setting is disabled, click the toggle to enable it. If a verification dialog appears, click Enable to verify the change.
Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level. - (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.
User
To enable Mask phone number in the participant list for your own use:
- Sign in to the Zoom web portal.
- In the navigation panel, click Settings.
- Click the Audio Conferencing tab.
- Verify that Mask phone number in the participant list is enabled.
- If the setting is disabled, click the toggle to enable it. If a verification dialog appears, click Enable to verify the change.
Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.