Using Apple Pay as a Zoom payment method

Zoom accepts Apple Pay as a payment method for customers who meet the eligibility criteria. You can change your payment method to Apple Pay at any time through the Zoom web portal.

Note: You must select a valid payment card in Apple Pay to use Apple Pay as your payment method.

Requirements for paying Zoom licenses or products with Apple Pay

Table of Contents

How to pay with Apple Pay when purchasing a Zoom plan

New customer

  1. Start your purchase from the Plans and Pricing site and follow the instructions on the screen.
  2. Once you reach the payment step, in the Payment Method section, click Pay.
  3. Click Check out with  Pay.
  4. In the Apple Pay modal pop-up window where you can see and edit your linked credit card, use Touch ID, Face ID or password to proceed to the Review Order steps.
  5. In the Review Order window, click Place Order.
  6. You can review your subscription and print your invoice after placing your order.
    Note: You can find more information to make purchases with other Apple devices.

Existing customer with free account upgrading to a paid account

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Plans and Billing then Plan Management.
  3. Click Upgrade Account, then follow the instructions on the screen.
    You will be redirected to the product checkout page.
  4. Once you reach the payment step, in the Payment Method section, click Pay.
  5. Click Check out with Pay.
  6. In the Apple Pay modal pop-up window where you can see and edit your linked credit card, use Touch ID, Face ID or password to proceed to the Review Order steps.
  7. In the Review Order window, click Place Order.
  8. You can review your subscription and print your invoice after placing your order.
    Note: You can find more information to make purchases with other Apple devices.

How to change your Zoom payment method to Apple Pay

Billing portal under Plans and Billing
  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Plans and Billing then Billing Management.
  3. In the Payment Method section, next to your current payment method, click the ellipses icon .
  4. Click Edit payment method.
  5. Click Change Payment.
  6. Select Apple Pay.
  7. Click Pay.
  8. Use Touch ID, Face ID or password to save.
  9. (Optional) To the right of your Pay payment method, click Edit to make any changes.
Billing portal under Account Management
  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Billing.
  3. Click the Billing Information tab.
  4. In the Payment Method section, click Edit.
  5. Click Change Payment.
  6. Select Apple Pay.
  7. Click Pay.
  8. Use Touch ID, Face ID or password to save
  9. (Optional) To the right of your Pay payment method, click Edit to make any changes.

How to access your device account number

If you have a question about a payment made through Apple Pay, you may need to provide your Apple Pay device account number. You can find your device account number by following these steps:

  1. Go to Settings or System Preferences depending on your Apple device.
  2. Open the Wallet & Apple Pay or Wallet app.
  3. Click on the card that was used.
  4. Identify the Device Account Number.