Viewing Zoom Phone Access Reports

Zoom Phone Access Reports allow admins to view phone users that have access to the following:

You can see a summary of phone users or see a list of specific phone users with access. You can also subscribe to email notifications for these reports.

Note: Access reports are separate from the Zoom Phone usage reports.

Prerequisites for viewing access reports for voicemails, call recordings, and call delegation

How to view access reports

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Analytics & Reports.
  3. Click Access Reports.
  4. Use the drop-down menus at the top to filter data:
  5. In the Can Access column, click the embedded links to view more details about the extensions they can access including the privileges. See the embedded links in the Overview section for more information.