Account owners and admins can choose whether they would like to show the Zoom Help badge on the bottom right corner of the Zoom web portal and the Zoom help center when users are signed in to their Zoom account.
Zoom's chat can answer questions and provide immediate resources for using Zoom. However, organizations leveraging an internal helpdesk or IT department may prefer to disable Zoom Support chat and direct their account members to their own resources instead. You can customize your account support details on the Account Profile page to direct users to your own support resources.
By default, users can contact Zoom support via chat. Follow the instructions below to disable this feature.
To disable Zoom support chat for all users in the account:
To disable Zoom support chat for a group of users: