When customizing the data center regions, the web portal will display a warning notification if there’s a conflict with the dial-in countries.
For example, if you deselect Australia as a data center region, you will not be able to select Australia or New Zealand as a dial-in country. In additional, you will not be able to select Australia or New Zealand toll or toll-free/fee-based toll numbers.
Notes:
The following table shows the relationship between the two settings. It explains the limitations to the dial-in countries based on the select data center region.
Data Center |
Dial-in countries |
Comments |
Australia |
Australia |
If you select Australia as a data center, you can dial-in from/call-to Australia or New Zealand. |
Brazil* |
N/A |
No countries affected |
Canada |
Canada |
|
Mainland China |
Mainland China |
You must have the China data center selected to see China as a dial-in and call-out country. |
Germany |
Germany |
These 2 data centers belong to the European data center. If you select all European data centers, Zoom will provide PSTN services for the following countries in Europe: Austria, Belgium, Denmark, Germany, France, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, Switzerland, and the United Kingdom.
|
Netherlands |
Netherlands | |
Hong Kong SAR |
Hong Kong SAR |
|
India* |
N/A |
No countries affected |
Japan |
Japan |
|
Mexico |
Mexico |
|
Saudi Arabia |
Saudia Arabia |
|
Singapore |
Singapore |
|
Taiwan |
Taiwan |
|
United States of America |
All other countries not in the above data centers |
|
*Zoom does not have telephony services deployed in these two data centers, so these data centers have no impact on dial-in/call-to countries.