Zoom error message “The proxy 127.0.0.1:XXXX is requesting a username and password: Error code: 401”


If you receive the message “The proxy 127.0.0.1:XXXX is requesting a username and password” from the Zoom desktop client when attempting to sign in, follow the steps below to resolve the issue.

How to fix it

Update the Zoom client to the latest version

To fix this issue, update the Zoom client.

If the issue persists, submit a request to Zoom Support.