Managing Windows system updates with ZDM

Windows devices that are enrolled in ZoomDevice Management (ZDM) service can be assigned Microsoft updates via the web interface. Admins can create an update schedule that will automatically install Microsoft updates to enrolled devices. Updates can also be configured so that only certain devices and/or update packages are included when the update time arrives. 

Requirements for managing Windows system updates with ZDM

Table of Contents

How to view update details

  1. Sign in to the Zoom web portal.
  2. Click Device Management, then Update Management.
  3. Click the Windows Update tab.
  4. You can view the following information in each column:

You can also view update details for an individual Windows device as follow:

  1. Click Device Management, then Device List.
  2. Select the Devices tab.
  3. Identify your device then to the far right, click the ellipse .
  4. Click Check For Update.

How to assign or ignore updates

  1. Sign in to the Zoom web portal.
  2. Click Device Management, then Updates Management.
  3. From this page you can assign or ignore updates individually or in bulk.
  4. Once an update has been ignored you can find it again by clicking on the Ignored tab. Click Put back to move it back to the Active Updates tab.

How to configure an update schedule

  1. Sign in to the Zoom web portal.
  2. Click Device Management, then Update Management.
  3. Click Set Update Schedule.
  4. Select your Scheduled install day, your Active hours, and your Auto restart deadline.
  5. Click Save when you are finished.

Note: See here for help with troubleshooting Windows updates.